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based on 18274 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Arrived right on time, completed a thorough walk-through, and provided an updated quote that was fair and transparent. The work was carried out professionally, and the results are outstanding—truly everything you could hope for from a carpet cleaning service. On top of that, he was exceptionally polite and friendly. Truly the best in the business!
The carpet dries quickly. The techs are tidy, professional and very friendly.
cleaning the wood floors at residence after service complete from the residue due to the process and footprints from the technician .
I have appreciated the cleaning of our carpet that ZeroRez seems to do well and the technicians are professional and easy to talk to. I am still concerned about the lack of feedback about pictures that i sent of our perenials dying from the water being emptied on them.
The carpet is so clean and it dries way faster than the other carpet companies. Good customer service.
On time, courteous and did a nice job.
We had the extra extractions done and everything and still within a day doors and residue were seen. The carpet was not old maybe a year or two but had needed cleaned badly and even had a pet treatment on it but it still didn’t look good within a day. We decided to just pull all of our carpet up and redo it as we are putting our home on the market. So, this was not a good investment for us unfortunately.
Effective treatment and great customer service
Arrived 12:45, completed the job and left at 3:35. Kevin was very knowledgeable and friendly. We were very pleased with the carpet’s appearance after it had dried for a day.
Looks great. Old carpet looks much younger. Tech was amazing. So kind and personable. Thanks for all his hard work on a hot day
No additives.
My furniture looks brand new! Great service!
Chad was on time went to work & was very professional!! I would highly recommend Chad & Zerorez
The technician was very professional and was
able to answer my questions.
The person who cleaned our carpets did an excellent job from start to finish.
The service was excellent job well done I highly recommend your services to those who never tried you
We love using zer0rez The attendent is wonderful
I like that your cleaning agents are family friendly. Your staff is kind and respectful.
Did not disappoint. 5 Stars
Great prices!
Our serviceman , Brandon was very informative and knowledgeable about this project.
Professional service, timely, thoroughly clean.
Kenny was extremely efficient, respectful of the spaces, and made sure to give the details of what was scheduled. He also presented additional cleaning features based on what and why it needed to be cleaned. Highly recommended!
Brandon did a great job! Zero rez is the best!
I do appreciate that they came back out and cleaned the bathroom that was missed and relooked at the 2nd one. However, none of the edges were cleaned. I had to get down and scrub them all with a sponge (was told sometimes the edges just are dirtier). Even the bathrooms that he came back a second time to look at didn't get the edges cleaned. I had told him when he got here that I had already cleaned the edges of the kitchen and he said "don't worry about doing that, that's why I am here" but then proceeded to not clean the edges in any of the bathrooms. End results were just ok for how expensive it was. The owner of the building has yelled at me multiple times for how much he spent vs results.
Seems to work , excellent communications
The technician was very effecient and knowledgeable. The outcome to our tile and grout made it look like new again.
The service is great! Booking on line was quick and easy! Reasonably prices and the job is always well do e
Wonderful job. Will definitely use again.
I had many tough pet stains. Most all of them came up.
Young man very personable. Explained everything as he was doing job. And other process he could use on tougher stains.
I opted not to do more only because it is old carpet that I haven’t decided yet what I’m going to do in the spring. As far as replacing.
I love that Craig was able to get out stains that other companies couldn't get out. It was easy to make and get an appointment. I appreciate the carpets smelled great and dried so much faster than other companies we have used.
Quick to come out and clean carpets after I contacted them. Thank you for cleaning my carpets it looks great!