Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18444 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 8, 2025 — Rated 10 out of 10 by R.H. Zerorez Indianapolis
What do you like about our products and services?

Carpet looks very clean and feels soft.

Report a concern   October 8, 2025 — Rated 5 out of 10 by V.V. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

It was a very topical cleaning. The dirty spots were only covered up temporarily. Within 3 days, I could again see the marks and dirty spots. I will need to clean again. So, for a light cleaning--which i can do myself, I guess you will do. But for anything else--No. Wasted money.

Report a concern   October 7, 2025 — Rated 10 out of 10 by S.L. Zerorez Indianapolis
What do you like about our products and services?

Quick and professional and our carpet looked great!

Report a concern   October 7, 2025 — Rated 10 out of 10 by Steven Pawluczyk Zerorez Indianapolis
What do you like about our products and services?

Your employees are a major feature. They are well spoken, polite, and disciplined.
They display professionalism and expertise, and have excellent communication skills.

Report a concern   October 7, 2025 — Rated 10 out of 10 by Autumne Hash Zerorez Indianapolis
What do you like about our products and services?

I RECENTLY HAD A CHAIR, A SOFA, AND THE CARPET CLEANED. ALL LOOK GOOD AND SMELL CLEAN. MY OLD DIRTY COUCH IS NOW BRIGHT AGAIN. NICK KNOWS THE WORK AND EVEN TAUGHT ME A THING OR TWO. HE TESTED THE SOFA FABRIC BEFORE CLEANING. DRY IN LESS THAN 24HRS. I WOULD HAPPILY USE ZEROREZ AGAIN.

Report a concern   October 7, 2025 — Rated 10 out of 10 by J.W. Zerorez Indianapolis
What do you like about our products and services?

I appreciate the clean carpets when it is done

Report a concern   October 6, 2025 — Rated 10 out of 10 by Luke Reynolds Zerorez Indianapolis
What do you like about our products and services?

Jaylen was friendly and professional.

Report a concern   October 5, 2025 — Rated 9 out of 10 by N.P. Zerorez Indianapolis
What do you like about our products and services?

The cleaning looked great. And it definitely helped our older carpets. Kenny was super friendly, thorough, and super efficient. He did a great job!

Report a concern   October 5, 2025 — Rated 10 out of 10 by J.W. Zerorez Indianapolis
What do you like about our products and services?

Quick and efficient

Report a concern   October 3, 2025 — Rated 10 out of 10 by S.P. Zerorez Indianapolis
What do you like about our products and services?

Friendly technicians who explain the process. They kept me informed as work progressed.

Report a concern   October 3, 2025 — Rated 10 out of 10 by J.J. Zerorez Indianapolis
What do you like about our products and services?

Professional and respectful of our home. Our carpets look great!

Report a concern   October 3, 2025 — Rated 10 out of 10 by Winifred Keller Zerorez Indianapolis
What do you like about our products and services?

Customer service means a lot to me. Matt and Dan were friendly, knowledgeable about the process and product. They worked effieciently and did what seems to be a very good job.
The carpet is clean again, the one spot we were concerned about is gone. Yay!

Report a concern   October 2, 2025 — Rated 10 out of 10 by S.W. Zerorez Indianapolis
What do you like about our products and services?

Our tech was friendly and quick.

Report a concern   October 2, 2025 — Rated 10 out of 10 by T.V. Zerorez Indianapolis
What do you like about our products and services?

Good service Like how they clean with steam.

Report a concern   October 2, 2025 — Rated 10 out of 10 by T.K. Zerorez Indianapolis
What do you like about our products and services?

I have used this company before but I have to say this time with the technician Thomas our service was outstanding took care with every detail and did an outstanding job!

Report a concern   October 1, 2025 — Rated 10 out of 10 by S.B. Zerorez Indianapolis
What do you like about our products and services?

Process is quick and leaves carpets looking refreshed.

Report a concern   September 30, 2025 — Rated 10 out of 10 by K.W. Zerorez Indianapolis
What do you like about our products and services?

Julien and Daniel were super kind and professional.

Report a concern   September 30, 2025 — Rated 10 out of 10 by Severiano Lopez Zerorez Indianapolis
What do you like about our products and services?

Zerorez was on time and took the time to make sure our carpets were spotless! Shouout too Dustin for taking care of us! We will use Zerorez next time.

Report a concern   September 28, 2025 — Rated 10 out of 10 by Z.H. Zerorez Indianapolis
What do you like about our products and services?

Getsnour floors nice and clean and the techs are always friendly.

Report a concern   September 28, 2025 — Rated 10 out of 10 by Shannon Curry Zerorez Indianapolis
What do you like about our products and services?

Great Service and work. Love how easy it is to schedule.

Report a concern   September 28, 2025 — Rated 10 out of 10 by D.H. Zerorez Indianapolis
What do you like about our products and services?

Teh technician was very professional and quick about his work. We used a different company last year and this year's cleaning providing much better results.

Report a concern   September 28, 2025 — Rated 10 out of 10 by J.R. Zerorez Indianapolis
What do you like about our products and services?

No strong odors and dries quickly

Report a concern   September 27, 2025 — Rated 10 out of 10 by M.C. Zerorez Indianapolis
What do you like about our products and services?

The tech did a thorough job.

Report a concern   September 27, 2025 — Rated 10 out of 10 by Meggan Stinson Zerorez Indianapolis
What do you like about our products and services?

The people are on time, friendly and come prepared to do the work until the job is done. They are proud of their work and it shows!

Report a concern   September 26, 2025 — Rated 10 out of 10 by T.B. Zerorez Indianapolis
What do you like about our products and services?

The men did good work and were on time too. My carpets look nice.

Report a concern   September 26, 2025 — Rated 10 out of 10 by M.M. Zerorez Indianapolis
What do you like about our products and services?

The technician was really knowledgeable about the types of stains that were in the carpet and gave realistic expectations. Carpets looked so much better and smelled fresh and clean.

Report a concern   September 26, 2025 — Rated 1 out of 10 by L.P. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

My Caroet was even worst after it dry up

Report a concern   September 26, 2025 — Rated 10 out of 10 by Marie Harrell Zerorez Indianapolis
What do you like about our products and services?

Great service. Out carpet looks wonderful!

Report a concern   September 26, 2025 — Rated 10 out of 10 by Berry Konijisky Zerorez Indianapolis
What do you like about our products and services?

The man that came out to do my work at my place did an excellent job and we’re very professional

Report a concern   September 26, 2025 — Rated 10 out of 10 by N.L. Zerorez Indianapolis
What do you like about our products and services?

I am writing to express my utmost satisfaction with the service provided by your rug technician, Curtis, during his recent visit to my home. From the moment he arrived, Curtis demonstrated the highest level of professionalism, attentiveness, and care. He listened thoughtfully to my concerns and approached the discussion about my rugs with genuine compassion and expertise.
While the final cost of the service exceeded the initial estimate—a possibility that was communicated by your customer service representative—I felt fully informed and confident in the options presented for the care of my rugs. Curtis guided me toward the best course of action, ensuring my complete satisfaction with the process.
I am eagerly looking forward to seeing the results in three weeks and am confident that the outcome will reflect the high standard of service I experienced. Based on this exceptional interaction, I am pleased to say that you have earned a loyal, lifelong customer.


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