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based on 18274 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I absolutely loved Curtis and the services he provided. I wish there were more technicians like Curtis and the quality of work he has done.
Curtis was good at communicating when he was arriving and what to expect. Walked through to talk everything over. Discussed options for the pet stains and did a quick, efficient and good job.
Very efficient
Not harsh chemicals
Knowledgeable technician
I have had carpet and upholstery cleaning done. Both were done well and look good.
Jalen was awesome!! Very professional, courteous, knowledgeable, patient, thorough and great personality!! He explained everything he was going to do with the cleaning process . Took off and on his cleaning protective “slippers”
Had 2 area rugs to be cleaned and they looked new again! First time I used Zerorez, now I will be a forever customer! I would surely RECOMMEND ZEROREZ to everyone!
Thank you so much and especially to JALEN!!✌🏼😎
The technician did not spend as much time with the cleaning steps compared to the Zerorez technician we had a few years ago. I am glad you offer a free re-clean which I'm taking advantage of this week.
Excellent quality work, done quick and efficiently, Thomas was knowledgeable and polite. Will definitely use again.
On time, job well done, kind staff!
The stains after the carpet was cleaned appeared to be gone. The next morning they reappeared. I was shocked to see them again and puzzled, why??
Cleaner less toxic
Quality of work done and professionalism of tech!
The technician was very professional and courteous explaining what would be going on as he does it. Cleaned up behind himself, ask if we had any questions.
It’s not that I was disappointed. I felt that cleaning from other companies that I’ve used in the past did a better job at cleaning my carpets. I don’t know if it’s because you guys do not use harsh chemicals like the other companies do I feel like my carpet was softer after they were finished compared to when you guys were finished The technician that I had was great answered. All my questions was very professional was worried about my floor was worried about my walls very very respectful of my personal items.
Your technician was great! Very knowledgeable and patient and courteous answering all my questions.
The technician was absolutely wonderful! Curtis was a standup guy! Wish more companies would have a Curtis!!!!!!
Absolutely amazing experience! Absolutely love, Curtis. Very upfront and let me know what was going on with my carpet.
Easy to schedule, very accommodating team members, efficient and skilled service.
They work because of the person who works with them!
Came at a short noticed
It didn’t come near as clean as I hoped it would, but it wasn’t a technician‘s fault he tried
Service technician was great at his job. Our carpet looked great
Good price , excellent results on a 30 year old ivory carpet
We had a wonderful experience! Our technician was absolutely fantastic. 10/10 will be recommending to friends and family!
Matt Fielder was prompt, did an excellent job, and gave very nice advice about the carpet drying time. All 3 rooms looked great!! Will definitely recommend, and will use this company again.
Show up on time and be completely done within a time window.
Our technician was amazing
Very thorough cleaning.
Very informative personnel. Products are fantastic!
I use this carpet cleaning service pretty regularly. This time the tech said since the hose barely reached the far bedroom, the suction power was not great and he was not able to get it very dry. The carpet was very wet. This was on Thursday and on Saturday morning it still feels damp. I have never had this problem before. I have never had a tech tell me the suction power is not good in the far bedroom, this was the first I ever heard of this. He was a nice tech and he even applied pet deodorizer in an extra bedroom since he had left overs so I did appreciate that.