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based on 18274 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service and outcomes
all your services and how you don't use shampoo
The technician was so nice, efficient, and did an amazing job making the carpets look new! I love that zerorez doesn't use chemicals, so there is no smell or residue.
good communication, on time and nice job
On time, excellent results, good value.
Professionalism. No one tried to push additional services.
Nice job. Good service
The service technician, Brandon, did a fantastice job and it shows in the results. This is our second time using Zerorez and both times we were quite pleased.
Yesterday Brandon cleaned our carpets in 3 rooms.
He was on time, did an excellent job and I will definately
request him when we repeat cleanings.
Brandon worked the carpet the way I would. Best carpet cleaner ever in my considerably long life. Cleanest ever since the carpet was new. No soap residue so the cleans lasts.
Great associate who worked on cleaning my carpet. Did an excellent job
Great products,very professional and competent techs!!!!
My tech was prompt and did a great job. He was able to remove pet stains and got the carpets cleaned quickly.
Great, consultative team members answered all my questions and ensured I was getting the service I wanted. You’ve got a great, knowledgeable team!
Carpet seems to be clean and fresh
Promptness, Courteous service technicians and Communication
A quick and thorough cleaning with no residue
The rep was an excellent communicator and educated me on the process.
I absolutely love Curtis and the process! Curtis talked to me about additional services & the benefits of the services. I purchased the products that was recommended to me because of the benefits that was explained. I got the topical treatment and fiber protection and love it!! Thank you CURTIS
Quality of workmanship was excellent. Tech was very knowlegable about services and products. Did a fantastic job! Was very timely.
Chad was prompt, polite and efficient. He did a great job on the couch in the family room and the tile/grout in the bathroom!
On time, very respectful. Offered additional services that I was interested in. Very responsive and kind.
Refreshingly clean smell. Timely and professional service.
It appears as though your process gets my carpet cleaner than most
I do want to request a redo of one spot please
and have you come as soon as possible to clean a spill i had over the weekend.
Prompt friendly professional and our carpets are clean
Zerorez has gotten my white 2001 white carpets cleaner than any other company and I have tried a few! I tried Zerorez a few years ago and have never left them. They have never disappointed. Not only are their cleaning results better, but their personnel are courteous, efficient and professional. Highly reccomend!
I appreciate that the service is done free of chemicals but still produced better results than expected. My technician, Curtis, was friendly, courteous, knowledgeable, and efficient.
The charge for the area rug was as much as the rest of the house - 4 BR and 2 staircases. There was no extra equipment needed or used. Ripoff.
Floors clean and dried quickly. Nathan was very thorough in his work and friendly.
Fast and friendly! Carpets look brand new!
Good