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based on 18444 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpet is clean
Carpet looked great, the upholstery didn’t meet expectations. Not able to get some of the stains out as I expected. Tech did a great job and I know he tried, I guess I just thought it would pick up more than it did.
Curtis the technician was very prompt along with communication for a heads up on the arrival
Did very thorough job in cleaning and I was happy with the results.. there were a couple of difficult spots of which there was still some residue, and he said take a towel with very hot water, step on it, rub the carpet, and sure enough it came out.
There you go. This was the first time using Zerorez, but they did a great job.
The technician is very friendly and knowledgeable!
Helpful and professional cleaner. The carpets look like new again!
Tevin was polite. He gave me information on other services and explained how long it would take for my rug to be back to normal.
Spot clean any needed areas before the cleaning. Took his time cleaning. Carpet looks amazing after done.
Will use them always.
Th cleaning process was very effective and it didn't leave the carpet terribly wet. The carpet dried quicker than the technician said it would in fact --which made it safer for my elderly mother.
Service provided was prompt, polite and professional. Air dried easily pretty much overnight.
Your specials
The technician was polite and professional. On time. Explained everything. Carpets look great
Carpets were cleaned and good professional customer service. I’m truly impressed and satisfied.
Friendly staff and great service!
Everything.
Was great from start to finish
I like your ability to get stains out. The young man who cleaned did the best job we’ve ever had.
Carpet was still filthy afterwards. Filled half of my vacuum canister.
I love the products , what I love about it is that there’s no chemical's in the products
Kind service person. He explained everything. Very thorough!
The person who did our carpets was really good. I like it doesn’t stay wet a long time’s
You confirmed my appointment with a time window of 12 to 3. Your tech called at 11 to say he was ready to do our carpet. We were at another appointment knowing we would be home well before your stated earliest start time of NOON. He called twice. Was obviously not happy he had to wait even though he was able to begin at 11:45. He was finished by 12:30. Not satisfied he worked at all spots and stains as well as he could have. Seemed to just want to get out of here.
The customer service and the rep!
Your Tech Dustin was very professional and courteous. He explained the process and answered all questions.
Very efficient. Easy to book. Cleaner arrived on time and did a good job.
Everything
The gentlemen that came to my house (Kurtis) was incredible. Polite, informative, patient and explained everything to me.
This is the kind of person that I wish worked for me !! He was the best and the job he did was nothing short of incredible.
It was a surprise that now they ask for tips. Also the coupons give good deals then by the time they add all those other things you pay 3 times more.
Everything!! 🤩
Got a pet mess on your carpet? No problem! We've recommended Zerorez to our big family to tackle pet messes and more! Dustin is fantastic and is the best technician for the job. Very knowledgeable and friendly. I also love their satisfaction garentee. Our pet mess was bigger than what we thought and could see, but the smell was slightly there if you put your nose to the area. Dustin came back to fix it for us. Free of charge! Now I feel confident that our kitty will not go back to that area and I don't have fear of smelling ammonia.
We Love Zerorez!
fast coutesy service

Brandon works the carpet hard, with each fiber being hit 3 or 4 times. No residue means the carpet stays clean longer.