Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18281 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 26, 2020 — Rated 10 out of 10 by J.P. Zerorez Indianapolis
What do you like about our products and services?

Friendly, professional team member cleaned my carpets and did a great job. You were able to come over a lot sooner than I expected!

Report a concern   June 26, 2020 — Rated 10 out of 10 by Shelly Whissler Zerorez Indianapolis
What do you like about our products and services?

The service was great the stains in the carpet was removed. The technician was very friendly and did a wonderful job he was on time. I would highly recommend this service

Report a concern   June 26, 2020 — Rated 10 out of 10 by Deborah Bonte Zerorez Indianapolis
What do you like about our products and services?

My technician Chase? Was the best. Very knowledgeable and respectful both of the virus and in general. The work looks great and I like the environmental side of your products

Report a concern   June 26, 2020 — Rated 10 out of 10 by Patricia Kennedy Zerorez Indianapolis
What do you like about our products and services?

Professionalism, attentive to details, knowledgeable and does a very good job.

Report a concern   June 26, 2020 — Rated 10 out of 10 by K.F. Zerorez Indianapolis
What do you like about our products and services?

The technician was very nice and professional. Our carpets look so much cleaner now!

Report a concern   June 26, 2020 — Rated 10 out of 10 by J.C. Zerorez Indianapolis
What do you like about our products and services?

Everything explained very well. Carpet looked amazing.

Report a concern   June 26, 2020 — Rated 10 out of 10 by Micheal Sullivan Zerorez Indianapolis
What do you like about our products and services?

Price was very fair and they did a good job.

Report a concern   June 26, 2020 — Rated 8 out of 10 by M.P. Zerorez Indianapolis
What could we do to improve?

Technician was competent and efficient. Also pleasant!

Report a concern   June 26, 2020 — Rated 10 out of 10 by Laura Del Carlo Zerorez Indianapolis
What do you like about our products and services?

I have to say I am very impressed. Our carpets looked like they were past the point of no return with deep set stains from 2 cats, 2 dogs and 2 kids! My Mom told me to give ZeroRez a try before replacing the carpets and I’m so glad I did! My carpets look fresh and clean again!

Report a concern   June 26, 2020 — Rated 10 out of 10 by V.S. Zerorez Indianapolis
What do you like about our products and services?

Chase did a great job! The house smelled good and the carpets looked so much better! I only use Zerorez for my carpet and upholster.

Report a concern   June 26, 2020 — Rated 10 out of 10 by C.P. Zerorez Indianapolis
What do you like about our products and services?

Prompt, professional, and thourough techs, and the pricing is fair.

Report a concern   June 26, 2020 — Rated 9 out of 10 by M.K. Zerorez Indianapolis
What do you like about our products and services?

Always very friendly and does a great job.

Report a concern   June 25, 2020 — Rated 5 out of 10 by J.O. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

One of the workers broke a computer cleaning the carpet and the carpet stains still stayed even after the cleaning. Our carpet just looked as if someone vacuumed it.

Report a concern   June 25, 2020 — Rated 10 out of 10 by S.R. Zerorez Indianapolis
What do you like about our products and services?

After cleaning the carpet looks as if it's brand new....great job!

Report a concern   June 25, 2020 — Rated 0 out of 10 by M.B. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Carpet barely looks cleaner at all. I cleaned my living room myself 3 years ago with a cheap rental machine from Home Depot and it was a huge noticeable difference (very light-colored carpet). I cannot even tell it was cleaned this week. Tech was saying there was a bunch of soap residue in water he used upstairs, never been cleaned upstairs so sounded like a boiler plate excuse. Make things right...reclean my living room, stairs and hallway or refund half the charges.

Report a concern   June 24, 2020 — Rated 10 out of 10 by Jenny Kalina Zerorez Indianapolis
What do you like about our products and services?

Everything is very organized and efficient. Communication the entire time was great and they easily accommodated my schedule change. My carpets look and feel great!

Report a concern   June 24, 2020 — Rated 10 out of 10 by Terry Jeter Zerorez Indianapolis
What do you like about our products and services?

The tech was very knowledgeable and explained everything in detail of the equipment, what he was about to do and asked how the cleaning was, which I was very pleased with the job.

Report a concern   June 24, 2020 — Rated 10 out of 10 by Joyce Hale Zerorez Indianapolis
What do you like about our products and services?

The dog urine smell in my house is GONE!!!

Report a concern   June 24, 2020 — Rated 10 out of 10 by L.M. Zerorez Indianapolis
What do you like about our products and services?

Your professionals. They are kind and actually care for the home they clean.

Report a concern   June 24, 2020 — Rated 10 out of 10 by Herbert Maus Zerorez Indianapolis
What do you like about our products and services?

Thank you for good work with a professional attendant. We will use your services again.
Herb Maus
Fishers

Report a concern   June 24, 2020 — Rated 10 out of 10 by Suzy Shaffer Zerorez Indianapolis
What do you like about our products and services?

Your Service Tech, John does this company an outstanding job. So thorough, so polite, so fair and just great to work with. Your procedure is very good as well and we have used Zerorez several times in the past and they are stay within their prescribed time limits.
Highly recommend

Report a concern   June 24, 2020 — Rated 10 out of 10 by C.H. Zerorez Indianapolis
What do you like about our products and services?

Great service and follow up.

Report a concern   June 24, 2020 — Rated 10 out of 10 by Cheryl Grenier Zerorez Indianapolis
What do you like about our products and services?

Our Tech, Derek, was here on time, he was friendly, explained the process, and helpful. Derek was also professional and did a GREAT job!
We've had Zerorez to our home before. Both times our carpet came out looking like new.
Thanks for a great job!

Report a concern   June 24, 2020 — Rated 10 out of 10 by V.S. Zerorez Indianapolis
What do you like about our products and services?

I like the no chemicals clean you get with this process. The technician, Thomas, was prompt, knowledgeable and professional. He explained the processes as he completed the carpet and furniture cleaning. Very pleased with the end result.

Report a concern   June 24, 2020 — Rated 10 out of 10 by A.P. Zerorez Indianapolis
What do you like about our products and services?

Your technician Thomas was great. The carpets look like new.

Report a concern   June 23, 2020 — Rated 9 out of 10 by K.M. Zerorez Indianapolis
What do you like about our products and services?

The representative was very polite and he answered all my questions. He did a great job and the carpet looks great ,

Report a concern   June 23, 2020 — Rated 10 out of 10 by M.M. Zerorez Indianapolis
What do you like about our products and services?

I've always had great service guys and they do a great job. My carpets are clean

Report a concern   June 23, 2020 — Rated 6 out of 10 by C.L. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

I'm sorry, I just thought the rooms would smell fresh and clean. Instead, it actually smelled worse. I understand that you use water instead of chemicals. I just wasn't expecting that.

Report a concern   June 23, 2020 — Rated 10 out of 10 by Gloria Price Zerorez Indianapolis
What do you like about our products and services?

Call before I got there wore protection did a beautiful job loved

Report a concern   June 23, 2020 — Rated 10 out of 10 by Douglas Dubois Zerorez Indianapolis
What do you like about our products and services?

Great service, job well done


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