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based on 18281 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpet looks & smells great and he did wonderfully on the stains! However, I was disappointed that my 8-10am original time got moved to 12-2, then 1-3pm. Had company that nite and not totally dry.
Thank you so much chase is an amazing guy have done all the great and excellent work thank you so much zerorez.
Excellent cleaning up my upstairs and basement carpet Before I moved. I am a repeat customer and will call zerorez again
Prompt, friendly service and the carpet looks great.
the technician was on time, polite, worked quickly and explained all options.
Great service
Very impressed!
The young man who cane to clean carpets/tile was very informative and very polite.
The Service Rep I had from Zerorez was one of the best! Hard working, informative, polite, conscientious and worked continuously until the job was finished. My carpets and upholstered furniture look great! I will request him in the future for any work we might need!
I will promote Zerorez to friends and family!
I am very happy with the quality job!
MP
Professional technician. Friendly, efficient and timely. Great value.
What’s the make up of the pre treatment spray? I Liked the quick drying time. Tyler, the service tech was very professional and was on time!!
Did a good job getting out the stains.
Communicate more
Prompt, courteous service. Maximum effort by Zach.
All the clean without the residue.
Efficient, on time, professional and great results!
Gentleman was professional and informative. I hope to receive the quote soon.
The two guys they came to my house were nice and pleasant and hard-working.
cleaner than Stanley Steamer...dries quickly too
Timely and Efficient service! Everything was great!
Very clean carpet. Great tech.
Always prompt and courteous technicians, and we really like the results.
The carpets smelled wonderful after they were finished!
I have had carpets cleaned before, but never as well as the fellow from Zerorez!! They look wonderful!!
Fast, friendly, thorough
Your cleaning technicians do an amazing job and are always helpful with providing solutions that work!
The young man who came was very pleasant and he worked really hard on a problem area I had pointed out. No issues with him at all.
I was disappointed that the carpet overall just did not look like it had been professionally cleaned. There was very little "lift" to it. There is more "lift" to it when I personally vacuum it.
There was a second problem area, in front of my chair, that was darkened and matted. It only looked slightly better. The next day I used Woolite InstaClean on it and scrubbed it with the attached scrubber. Looked better afterwards.
All of it, that’s why you get a ten.
Seems effective. The technician who was in our home did a good job and was very pleasant and professional.
Tech did a very thorough job explaining the carpet cleaning process and products being used.
Carpet looked brand new after he was finished.
Great Job!
Great Products!
Technician was very thorough & did an outstanding job.