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based on 18452 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The price and the job was well done by your service Tech
Professional, on time, took care of my furnishings and fixtires
Very pleased with the cleaning and the young men who did the cleaning.
My (older) carpet now looks good and clean.
This was done so quickly and professionally.
This last cleaning was the best we have ever had! The carpet looks amazing! Chase spent a good amount of time and it shows...much appreciated.
Great service. Your employee, Chance, was very professional and explained the process and did a great service.
We are a repeat customer.
Courteous, quick
Excellent job, friendly and professional person who cleaned our carpet. He did an exceptional job. I have already referred a friend and she is going to contact your company.
I liked the special attention the two specialists took while cleaning our carpet. They were very attentive and explained the process. Our carpet was a mess. It is a very heavy traffic retail store that hasn’t been maintained properly during the pandemic. We’ve already scheduled our next cleaning and plan on using Zerorez on a structured schedule.
Carpets look great, dry quickly
I was very happy with the quality of service I received. My carpets looked great and feel fresh. I only wish you came to the area more on a regular basis so I can use your services more. With there being a minimum service charge that limits how often I can contact you.
I am extremely happy with the service I received and the technician that came out. He was very tentative to my needs.
My only wish is that you came to the area more on a regular basis and/or did not have the minimum fee. Myself and a few others would use your services more often.
My technician was very professional and knowledgeable!
You are professional and do exactly what you were hired for.
I was very pleased with the results of your Technicians efforts! He was definitely challenged by six years of dirt and stains created by three young grandchildren and two old dogs and some careless adults in the household! The results were more than II expected! Many thanks!!
On time, explained everything, and great results! We had our couches cleaned and they look and smell great again! Will use again!
Our carpet looks so much lighter in color. Some stains remain but are not as dark.The technician was very thorough and polite. It was a very positive experience overall!
My house smells clean like it just had a shower
Like the powered water, no chemicals, etc.
The Tech was nice and did a great job.
Very friendly, professional staff. Carpets looked brand new and were so clean ! We liked being shown how the process works. For sure will recommend !
My technicians were helpful and friendly and most importantly did an amazing job on some tough carpets that had been trampled by 7 kids!
It's on been 24 hours, so this is only an extremely short-term, post service review. The carpets look better, and of course, smell better. We take really good care of our carpets (no shoes allowed inside our home, use a high quality vacuum on a very frequent basis and change our air filter every 30 days) but still had a few dark spots from our office chairs and spilled laundry soap. I thought with the spot treatment and general cleaning, those spots would disappear. That was not the case.
The hose Justin pulled from the first to the second floor caused damage to two corners of our drywall. I am not pleased that we will have to pay to get that repaired. Unfortunately, I did not notice until after Justin left.
Overall the service was better than average and way better than the competition I have used in the past. Not happy with the drywall damage done by the hose.
Great employees! Carpet looks great on day 2!
Our carpets look and smell new. We had some bad pet stains and they got removed like nothing ever happened.
The staff is accommodating and respectful of our home, and the carpets look great.
No chemicals just a clean healthy home
The carpet cleaner was very thorough and neat and very safe with PPE. I always have appreciated Your service but during a pandemic, I felt very safe and hope he did in my home. Masks were worn by both of us.