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based on 18801 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My carpets look great and all the stains are gone! Tevin was great and explained everything he was doing as he went. He was very thorough and very professional. I would definitely recommend Zerorez to my friends and family.
Scott was very nice and worked hard making my carpets look amazing.
Friendly rep. On time. Good communicafion
Very nice service
Phenomenal customer service and excellent cleaning services!
Friendly, respectful, knowledgeable tech. My upholstery and carpet has never been cleaned so well! Looks amazing ! Thank you
Cleaner carpet
Great job, on time will use again
Chase did a fabulous job and was very thorough and explained what he was doing, especially about my recliners. I would request Chase the next time I schedule a cleaning.
Thank you
Barb Last name removed
Fast and friendly! Grout looks great.
Very professional and the carpet gets clean.
Travis did a great job!!! Will use you again
Thank you
Tevin did a fantastic job on my floors and was super professional. Even gave me tips on what works best for my most common carpet stains.
Technician showed up on time. He was very knowledgeable and polite. Carpets turned out super clean! I am very happy!
First, your technician did virtually nothing on the “What to expect list” sent with my confirmation. The only thing he did was use booties and edge protectors.
There are many spots that he failed to remove.
It has been almost 48 hours since the job was completed, even after using my fans, overnight, there are still wet spots in some areas. The technician never offered fans to help with the drying.
I am very disappointed with the results. The carpet doesn’t look much better. If you really want to make it right, give me a complete refund. I did not feel I got my money’s worth.
First name removed O’Hollaren Phone number removed
The gentleman who provided the service was excellent in explaining how the product worked and was very professional
In every way!
More careful with equipment - dented my drywall and water ran down paint on staircase
Everything was great as usual!
I haven’t tried the product yet, but I was very impressed with the service I received over the phone.
Works well
Products are eco-friendly and I don’t find residue. Walked on carpet several days now no evidence of dirt coming up. Especially like quick drying time!
All of the above. Very professional and awesome at doing his job. My carpets smelled and felt amazing and love them!!
A stain that I have worked on personally with over the counter products that never went away were gone. The the person I was trying to please on the subject actually worked. the service person was nice and answered my questions. I was pleased to tip the highest amount without hesitation. The cost was affordable. Thank you.
Our carpet feels soft and clean. The whole house smells so fresh and clean now. I would never use any other carpet cleaner company again. We have never had such great results from anyone else.
My technician was excellent. The carpet and hardwood floors were done with care and great results. My only concern is that in the future I will need my larger furniture moved (sofa, end tables and coffee table). I cannot do this myself and with one technician, this may be a problem in the future. Stanley Steamer does a hard sales pitch which I do not appreciate, a soft sales information sharing of services was brought to my attention but not forced. I really liked the service and plan to schedule future cleanings with you.
First off our carpet tech 'Tevin' was extremely polite, nice and very thorough at explaining everything on the process of cleaning and how all equipment is cleaned per each customer! He went over and above at cleaning our carpet and showed us an area on our tile how it would look if it and the grout was cleaned and sealed. I will most certainly use Zerorez again and request Tevin as our tech. Our carpet looked brand new after this cleaning, so indeed we are happy with the results!
Scheduling was very professional. They arrived on time. The work was exactly as expected.
The service technician was polite and professional. The carpets look and smell great even several days after cleaning. We will recommend anyone to use Zerorez, this was our second service and will only use them.
Always do an amazing job, especially when taking care of high traffic and pet accident areas!
Timely and professional