- Phone: 317-388-5141
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based on 18281 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Was on time, friendly, hard working, and efficient
On time and great job done! Carpets look great.
I love the fact that your company doesn’t use soap! That’s a major plus for me. I recently had a major company come out and after a month it was like my carpet was never cleaned. When Zerorez came, he explained that it was so much soap left in the carpet and that was one of the main reasons the carpet was back dirty after a month. Besides that, he took the time to explain why certain areas attracted more dirt then others which is something I didn’t know before hand. My carpet looks amazing still and My drying time is under 6 hrs. I also purchased a bottle of spot remover and it works great! Will definitely call Zerorez for all future cleanings.
Nice young technician, kept appt time. Listened to our concerns and addressed our problem areas. Very hard worker. Did a great job, carpets look great. Used fans and the areas dried quickly, no leftover chemical odors! This is the second time we have used zerorex and will continue to do so in the future.
The carpet appeared clean when it was completed. As it dried, you can clearly see where the cleaning overlapped and the carpet is clean in those areas, and dirty in between. It will require another cleaning to look decent!
I had an excellent experience with Zerorez. They were very professional and did a great job cleaning my furniture and rug. I would highly recommend them!
Was quick thorough and priced fairly
Jon did a great job. I would very much recommend your service Tom or friends.
Easy to schedule & very professional. Excellent customer service & very good quality of service. Would highly recommend!
My carpet feels and looks awesome!
We got 5 quotes and your quote is top expensive....
It’s brand new construction don’t know the reason behind that quote. If possible do explain or we can go with others.
Thanks
Always good outcomes, great customer service, and professional service techs!
I love how I can feel confident that my fur babies are safe using Zerorez. The technician is always polite and courteous. And my carpets look fantastic.
I have one room where my toy poodle has claimed it as his "thrown"!
I waited until carpet was completely dry and still smell dog odor.is it possible someone could come back out again and retreat.
Best Regards
Name removed
317 881 609o
Great service
Zach Griffin was on time and very professional. My carpet looks wonderful dried nicely. I referred my neighbor
We always use your company to clean our rugs in our home. They are so clean and soft, we love the feel when walking barefoot. Your professional Matt is excellent. He is very careful of our furniture, neat, and works very hard. He is friendly, smart, and always does a wonderful job. We like that we can count on Zeroez to safely come to our home and do a well done job.
The carpet cleaning was definitely what I had hoped for. Would have Zerorez for that again.
Not sure I would do the tile again. Didn’t care for the water spots left behind, even though the technician tried wiping them up.
Very easy to schedule. Showed up exactly on time and did a good job
Clean not crunchy when finished. Dries quickly!
Tevin was on time, efficient, very pleasant. He explained the process to me and he did a wonderful, efficient job. I want him back next time.
The technician was very professional, took the time to explain what he would be doing. He didn't rush through the process and tried his best to get the carpet cleaned. There were some areas that just didn't come up like I'd hope, but it was high traffic. I LOVED the orange scent of the cleaning process I would love to have that filtering through my house everyday. LOL!!! I would recommend Zerorez, they did a good job.
Friendly and did a good job cleaning the carpet also.
The service is always thorough and excellent!
Carpets looked and smelled great. Employees were polite and professional.
Friendly knowledgeable staff. Prompt. Fair priceing. Excellent results
He was on time and he did a good job
John explained ahead of time what he would do and asked about any of my concerns regarding the furniture he was going to clean. He was quick, organized and efficient. Afterwards he had me inspect his work. He did great work and had excellent customer service skills. Very pleased!
We had a deep clean on a pet spot and it is taking a very long time to dry and still has a pet urine odor.

It appears that the cleaning drew up stains that were not visible before :(. Some of my carpets look worse than before.