Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18281 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 5, 2020 — Rated 0 out of 10 by J.G. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

It appears that the cleaning drew up stains that were not visible before :(. Some of my carpets look worse than before.

Report a concern   July 5, 2020 — Rated 10 out of 10 by Chelsie Sharp Zerorez Indianapolis
What do you like about our products and services?

Was on time, friendly, hard working, and efficient

Report a concern   July 5, 2020 — Rated 10 out of 10 by S.K. Zerorez Indianapolis
What do you like about our products and services?

On time and great job done! Carpets look great.

Report a concern   July 5, 2020 — Rated 10 out of 10 by Whitney Epps Zerorez Indianapolis
What do you like about our products and services?

I love the fact that your company doesn’t use soap! That’s a major plus for me. I recently had a major company come out and after a month it was like my carpet was never cleaned. When Zerorez came, he explained that it was so much soap left in the carpet and that was one of the main reasons the carpet was back dirty after a month. Besides that, he took the time to explain why certain areas attracted more dirt then others which is something I didn’t know before hand. My carpet looks amazing still and My drying time is under 6 hrs. I also purchased a bottle of spot remover and it works great! Will definitely call Zerorez for all future cleanings.

Report a concern   July 5, 2020 — Rated 10 out of 10 by V.C. Zerorez Indianapolis
What do you like about our products and services?

Nice young technician, kept appt time. Listened to our concerns and addressed our problem areas. Very hard worker. Did a great job, carpets look great. Used fans and the areas dried quickly, no leftover chemical odors! This is the second time we have used zerorex and will continue to do so in the future.

Report a concern   July 4, 2020 — Rated 1 out of 10 by A.S. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

The carpet appeared clean when it was completed. As it dried, you can clearly see where the cleaning overlapped and the carpet is clean in those areas, and dirty in between. It will require another cleaning to look decent!

Report a concern   July 4, 2020 — Rated 10 out of 10 by Cathy Richey Zerorez Indianapolis
What do you like about our products and services?

I had an excellent experience with Zerorez. They were very professional and did a great job cleaning my furniture and rug. I would highly recommend them!

Report a concern   July 4, 2020 — Rated 10 out of 10 by Irene King Zerorez Indianapolis
What do you like about our products and services?

Was quick thorough and priced fairly

Report a concern   July 3, 2020 — Rated 10 out of 10 by Brad Burks Zerorez Indianapolis
What do you like about our products and services?

Jon did a great job. I would very much recommend your service Tom or friends.

Report a concern   July 3, 2020 — Rated 10 out of 10 by R.O. Zerorez Indianapolis
What do you like about our products and services?

Easy to schedule & very professional. Excellent customer service & very good quality of service. Would highly recommend!

Report a concern   July 3, 2020 — Rated 10 out of 10 by M.B. Zerorez Indianapolis
What do you like about our products and services?

My carpet feels and looks awesome!

Report a concern   July 3, 2020 — Rated 3 out of 10 by H.S. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

We got 5 quotes and your quote is top expensive....
It’s brand new construction don’t know the reason behind that quote. If possible do explain or we can go with others.
Thanks

Report a concern   July 3, 2020 — Rated 10 out of 10 by L.H. Zerorez Indianapolis
What do you like about our products and services?

Always good outcomes, great customer service, and professional service techs!

Report a concern   July 3, 2020 — Rated 10 out of 10 by Sally Codarmaz Zerorez Indianapolis
What do you like about our products and services?

I love how I can feel confident that my fur babies are safe using Zerorez. The technician is always polite and courteous. And my carpets look fantastic.

Report a concern   July 2, 2020 — Rated 5 out of 10 by S.S. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

I have one room where my toy poodle has claimed it as his "thrown"!

I waited until carpet was completely dry and still smell dog odor.is it possible someone could come back out again and retreat.

Best Regards
Name removed
317 881 609o

Report a concern   July 2, 2020 — Rated 10 out of 10 by Douglas Dubois Zerorez Indianapolis
What do you like about our products and services?

Great service

Report a concern   July 2, 2020 — Rated 10 out of 10 by Sharlet Hinson Zerorez Indianapolis
What do you like about our products and services?

Zach Griffin was on time and very professional. My carpet looks wonderful dried nicely. I referred my neighbor

Report a concern   July 2, 2020 — Rated 10 out of 10 by C.M. Zerorez Indianapolis
What do you like about our products and services?

We always use your company to clean our rugs in our home. They are so clean and soft, we love the feel when walking barefoot. Your professional Matt is excellent. He is very careful of our furniture, neat, and works very hard. He is friendly, smart, and always does a wonderful job. We like that we can count on Zeroez to safely come to our home and do a well done job.

Report a concern   July 2, 2020 — Rated 10 out of 10 by R.S. Zerorez Indianapolis
What do you like about our products and services?

The carpet cleaning was definitely what I had hoped for. Would have Zerorez for that again.
Not sure I would do the tile again. Didn’t care for the water spots left behind, even though the technician tried wiping them up.

Report a concern   July 2, 2020 — Rated 10 out of 10 by Margo Musgnug Zerorez Indianapolis
What do you like about our products and services?

Very easy to schedule. Showed up exactly on time and did a good job

Report a concern   July 2, 2020 — Rated 9 out of 10 by T.J. Zerorez Indianapolis
What do you like about our products and services?

Clean not crunchy when finished. Dries quickly!

Report a concern   July 2, 2020 — Rated 10 out of 10 by Karen Patton Zerorez Indianapolis
What do you like about our products and services?

Tevin was on time, efficient, very pleasant. He explained the process to me and he did a wonderful, efficient job. I want him back next time.

Report a concern   July 2, 2020 — Rated 7 out of 10 by J.P. Zerorez Indianapolis
What could we do to improve?

The technician was very professional, took the time to explain what he would be doing. He didn't rush through the process and tried his best to get the carpet cleaned. There were some areas that just didn't come up like I'd hope, but it was high traffic. I LOVED the orange scent of the cleaning process I would love to have that filtering through my house everyday. LOL!!! I would recommend Zerorez, they did a good job.

Report a concern   July 2, 2020 — Rated 10 out of 10 by Ethel Stockdale Zerorez Indianapolis
What do you like about our products and services?

Friendly and did a good job cleaning the carpet also.

Report a concern   July 1, 2020 — Rated 10 out of 10 by Michelle Moorman Zerorez Indianapolis
What do you like about our products and services?

The service is always thorough and excellent!

Report a concern   July 1, 2020 — Rated 10 out of 10 by L.M. Zerorez Indianapolis
What do you like about our products and services?

Carpets looked and smelled great. Employees were polite and professional.

Report a concern   July 1, 2020 — Rated 10 out of 10 by M.M. Zerorez Indianapolis
What do you like about our products and services?

Friendly knowledgeable staff. Prompt. Fair priceing. Excellent results

Report a concern   July 1, 2020 — Rated 10 out of 10 by H.S. Zerorez Indianapolis
What do you like about our products and services?

He was on time and he did a good job

Report a concern   July 1, 2020 — Rated 10 out of 10 by Pam Clevenger Zerorez Indianapolis
What do you like about our products and services?

John explained ahead of time what he would do and asked about any of my concerns regarding the furniture he was going to clean. He was quick, organized and efficient. Afterwards he had me inspect his work. He did great work and had excellent customer service skills. Very pleased!

Report a concern   July 1, 2020 — Rated 5 out of 10 by R.T. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

We had a deep clean on a pet spot and it is taking a very long time to dry and still has a pet urine odor.


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