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based on 18801 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They seem to make the carpet very clean.
Stains that the tech reassured me should be taken care of in a normal cleaning; not the additional pet stain remover, have already popped back up in 2 days. One of the reasons I chose Zerorez is the claim that they don’t use the methodology where The floor is cleaned by spraying water into the carpet and sucking it up, which just hides stains temporarily and yet I have the same effect.
I like the way the carpets feel after they are cleaned and the technician Gabriel, was super nice and knowledgeable about products and service!
The young man who came to clean my carpet was efficient, knowledgeable, and very personable. It smells good during the process, and there is no residual smell.
The carpets look great and I'm very pleased.
courteous gentleman who did the cleaning. Cleaned areas I requested. Finished product...excellent.
Matt did an excellent job with several difficult carpet stains and couch upholstery cleaning. He was courteous and careful. He followed through and completed all the work.
Best carpet cleaning service we have had -- for the second time. Appointment was scheduled quickly to clean some bad animal stains, cleaner was knowledgeable, worked hard to remove bad stains, was polite and helpful in moving the few pieces of furniture that had to be moved. We were impressed and pleased with final result. Would definitely call again and would recommend to others.
I was very pleased with Jabe. He explained the technique he would be using since this was my first encounter with Zerorez. He was conscientious and professional from the time he walked in the front door. I had a couple of notable stains in our Rec. room & he reassured me that Zerorez could remove them. He advised me to put a protective stain protector on the carpet following the cleaning. I was quite pleased with this whole experience and will definitely seek the service again!
The care he took in everything he did, made sure it was the way we wanted it and did the best of anyone has done. I would recommend and I have already done that, I will only go with your company from now on. Thank You for the job that was done Gabe.
Quick and dries fast
Not as clean as previous treatments. Many stains seem unchanged
Great job cleaning my white sectional! Technician was very knowledgeable, professional and personable
Courtesy, honest about some trouble areas. Very polite staff
Courteous,and efficient.
Fast, dries quickly , good value
Feel that carpet is cleaner but traffic patterns remain the same.
The associate was very friendly and professional.
Chase was very thorough and friendly. Service was great. Thank you.
Coupon
Pricing is high
Not disappointed. He did a great job. Just WAY more expensive than expected. They said minimum of $300 to come out and it ended up being over $700. Quite the shock:(
Our technician John ia simply the best!!!
Really seemed to clean the carpet
People were courteous, professional, and efficient. The stains in the carpet came out with one application.
The technicians are always nice and professional, and the floors look amazing!
It does a great job of cleaning but additionally, the service and professionalism of the staff are top notch
Excellent service! They were able to clean some spots that I didn't think could look good again!
The service was very professional and knowledgeable. Our carpet is 14 years old and looks much better than expected.
Technician was very nice and friendly. Easy set up
Chemical free
My carpets smell good