Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18281 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 1, 2020 — Rated 10 out of 10 by M.A. Zerorez Indianapolis
What do you like about our products and services?

First time using your services and I was very pleased.

Report a concern   July 1, 2020 — Rated 10 out of 10 by Erin Rogian Zerorez Indianapolis
What do you like about our products and services?

Good

Report a concern   July 1, 2020 — Rated 10 out of 10 by Kristen Wolfram Zerorez Indianapolis
What do you like about our products and services?

Great explanations. Professional and pleasant

Report a concern   June 30, 2020 — Rated 8 out of 10 by S.G. Zerorez Indianapolis
What could we do to improve?

Understand what was quoted prior to discussing with the client.

Report a concern   June 30, 2020 — Rated 10 out of 10 by R.R. Zerorez Indianapolis
What do you like about our products and services?

The guys were quiet, respectful and went above and beyond. Hard workers. The price was very fair. No scams. I would use them again.

Report a concern   June 30, 2020 — Rated 10 out of 10 by J.A.S. Zerorez Indianapolis
What do you like about our products and services?

The technician was very knowledgeable and listened to us. He was polite and went about his business. He was also very friendly. He did a great job

Report a concern   June 30, 2020 — Rated 10 out of 10 by M.C. Zerorez Indianapolis
What do you like about our products and services?

Everything is so organized from the very start until the payment is processed. I like knowing what i need to do to ahead of time to prepare. Everything was clear. The 2 day advanced reminder of my appt, and the call ahead of the time the tech is at my door is so appreciated. The young man, Derek, was considered, professional. He really took his time and was respective of my time and my property as well.

Report a concern   June 30, 2020 — Rated 10 out of 10 by N.W. Zerorez Indianapolis
What do you like about our products and services?

Great work, nice tech

Report a concern   June 30, 2020 — Rated 10 out of 10 by Crystal Morrison Zerorez Indianapolis
What do you like about our products and services?

The tech was great and so nice. The carpet felt soft and clean and days later still looks good!

Report a concern   June 30, 2020 — Rated 1 out of 10 by D.S. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

It’s all documented

Report a concern   June 29, 2020 — Rated 5 out of 10 by G.T. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Well the service tech was great and everything looked good after he was done but we have large patterns still showing in our carpet. While he did a great job getting stains up are carpet looks dirtier than before so to the uneven clean and unclean patterns left in the carpet.

Report a concern   June 29, 2020 — Rated 6 out of 10 by J.C. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Carpet still has a “pinkish” tint to it in some areas from pet solution spray.

Report a concern   June 29, 2020 — Rated 10 out of 10 by T.B. Zerorez Indianapolis
What do you like about our products and services?

We had our sectional sofa cleaned, he did a great job! We will be calling to schedule getting our carpets cleaned.

Report a concern   June 29, 2020 — Rated 10 out of 10 by J.D. Zerorez Indianapolis
What do you like about our products and services?

Always on time and they leave my carpet smelling fresh and clean. I also like the carpet is soft after a cleaning and not "crunchy" like with some other cleaners.

Report a concern   June 29, 2020 — Rated 10 out of 10 by Paul Morris Zerorez Indianapolis
What do you like about our products and services?

Carpet was 12 years old and you brought it to life again. No crunchy hairspray like residue. Smells fresh, looks fresh, is fresh,

Report a concern   June 28, 2020 — Rated 10 out of 10 by S.H. Zerorez Indianapolis
What do you like about our products and services?

Technician did an excellent job. Took time to really get stains up and the carpet looks great.

Report a concern   June 28, 2020 — Rated 9 out of 10 by R.S. Zerorez Indianapolis
What do you like about our products and services?

did an ok job cleaning most areas.

Report a concern   June 28, 2020 — Rated 10 out of 10 by Jeanette Richey Zerorez Indianapolis
What do you like about our products and services?

Great results- smells fresh and clean - very polite technician

Report a concern   June 28, 2020 — Rated 10 out of 10 by K.T. Zerorez Indianapolis
What do you like about our products and services?

Do a great job and love how quickly it dries after cleaning!!

Report a concern   June 28, 2020 — Rated 10 out of 10 by S.H. Zerorez Indianapolis
What do you like about our products and services?

Great job every time!

Report a concern   June 28, 2020 — Rated 10 out of 10 by C.D. Zerorez Indianapolis
What do you like about our products and services?

My carpeting is clean and smells clean without and residue that could harm people or pets.

Report a concern   June 28, 2020 — Rated 10 out of 10 by Bob Manwaring Zerorez Indianapolis
What do you like about our products and services?

Technicians were extremely friendly and professional. Carpet looked fantastic after they were done

Report a concern   June 28, 2020 — Rated 10 out of 10 by Brad Stevens Zerorez Indianapolis
What do you like about our products and services?

John Parry was very professional and friendly. He paid a lot of attention to detail and did a great job on my carpets.

Report a concern   June 28, 2020 — Rated 10 out of 10 by J.S. Zerorez Indianapolis
What do you like about our products and services?

The carpet is cleaner looking and softer to walk on. The drying time is shorter.

Report a concern   June 27, 2020 — Rated 10 out of 10 by J.K. Zerorez Indianapolis
What do you like about our products and services?

Great experience. Will use them again.

Report a concern   June 27, 2020 — Rated 10 out of 10 by Janelle Welch Zerorez Indianapolis
What do you like about our products and services?

Dirty carpet came clean smells great

Report a concern   June 27, 2020 — Rated 10 out of 10 by M.B. Zerorez Indianapolis
What do you like about our products and services?

I am very pleased with the cleaning service. The technician was very nice and professional.

Report a concern   June 27, 2020 — Rated 10 out of 10 by S.K. Zerorez Indianapolis
What do you like about our products and services?

Very professional and timely.

Report a concern   June 27, 2020 — Rated 10 out of 10 by Caprise Campbell Zerorez Indianapolis
What do you like about our products and services?

They did a wonderful job!! My carpet looks brand new! I am so pleased

Report a concern   June 27, 2020 — Rated 10 out of 10 by T.S. Zerorez Indianapolis
What do you like about our products and services?

Quick and on time. Explained everything as he went and it turned out great!


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