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based on 18274 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The customer service and the rep!
Your Tech Dustin was very professional and courteous. He explained the process and answered all questions.
Very efficient. Easy to book. Cleaner arrived on time and did a good job.
Everything
The gentlemen that came to my house (Kurtis) was incredible. Polite, informative, patient and explained everything to me.
This is the kind of person that I wish worked for me !! He was the best and the job he did was nothing short of incredible.
It was a surprise that now they ask for tips. Also the coupons give good deals then by the time they add all those other things you pay 3 times more.
Everything!! 🤩
Got a pet mess on your carpet? No problem! We've recommended Zerorez to our big family to tackle pet messes and more! Dustin is fantastic and is the best technician for the job. Very knowledgeable and friendly. I also love their satisfaction garentee. Our pet mess was bigger than what we thought and could see, but the smell was slightly there if you put your nose to the area. Dustin came back to fix it for us. Free of charge! Now I feel confident that our kitty will not go back to that area and I don't have fear of smelling ammonia.
We Love Zerorez!
fast coutesy service
Carpet looked great!
Oil in driveway. A couple stains surfacing. Oder has pretty much dissipated. Technician was professional.
The technician was very professional, kind, and accommodating. Although all of the stains did not come out of the carpet, I could still tell a huge difference with the carpets and would definitely recommend.
The technician was on time, efficient and professional
The personnel are awesome. It is easy to schedule on line. They leave my carpet looking great
The technician did a great job removing several stains, including one that we thought was permanent. Our carpets looked brand new after the cleaning.
The trch explained the process completly.
Was very professional
I like that there are no harsh chemicals use and the process allowed the carpet to dry quickly
The young man Brandon did a great job, very impressed. The carpet looks great.
Curtis did a fantastic job! Polite and Knowledgeable
The technician was fantastic. Pleasant, thorough in how he explained things, let me know of other services but didn't "push" them, did a great job and was all in all, the reason why I'd use your service again.
Curtis was great! He was prompt, professional and informative. He did a wonderful job cleaning the carpets and making them look so much better.
efficient and friendly service, good price
X
Easy scheduling and good service.
Brandon was the technician we had last time. He is a hardworking and does a PHENOMENAL job!!!
Very professional and did an exceptional job!!
They were courteous and professional and did a great job. Appreciated their service
Friendly service personnel, called ahead and showed up when expected, informative, professional, respectful, and friendly tech did a great job. Love my clean carpets and rug!
Very capable staff. No residue. Quality process.
The products cleaned our carpet thoroughly and Tevin explained what each application was and what it was doing. He was very careful going around furniture we could not move and our carpet was beautifully clean when he was finished. Our carpet was completely dry in 24 hours.
Will definitely use Zerorez again.
You confirmed my appointment with a time window of 12 to 3. Your tech called at 11 to say he was ready to do our carpet. We were at another appointment knowing we would be home well before your stated earliest start time of NOON. He called twice. Was obviously not happy he had to wait even though he was able to begin at 11:45. He was finished by 12:30. Not satisfied he worked at all spots and stains as well as he could have. Seemed to just want to get out of here.