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based on 18444 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your people are very considerate and do a great job for a very reasonable price
We have had Zerorez in the past. Always due a good job!
Fast service, good, quality, clean.
The technician was very nice and helpful, he successfully removed a spot that previously other services were unable to remove.
I will highly recommend your services.
Kevin did a great job and vary knowledgeable of his job and will refer him to my friend and families
They 2 guys that cleaned my carpet were the best. They truthfully treated it like it was their own. I watched them from a distance and did not miss an inch or cut any corners. The carpet looked so bad I did not know if it was worth cleaning but I have used Zerorez before on my basement and it looks new and the carpet is 21 years old. This time they did the upstairs that is also 21 years old and with pets and kids it looked really bad. These 2 guys were the best.
I could not possibly be more pleased with their work.
thank you
The technician was prompt and professional. The cleaning was done quickly and all of the stains were removed.
Process was easy and carpets looked great. tech was very nice . It was a very good experience
I would definitely recommend Zerorez to anyone. They were prompt and efficient. We had Brandon clean our carpets. He was very friendly and professional. We had a stain reshow after our carpets were cleaned and they sent Brandon back at no charge. Brandon went over and beyond. It's a very satisfying feeling when a company treats their customers well.
Service tech was friendly and professional. He did a great job.
I appreciate the prompt attention to the extra cleaning my carpet needed. Thank you.
The quality of work by the assigned Technician was horrible. I wish I could attach photos so that you could see the shabby work of your technician, but I will attach the photos in a public review of Zerorez. It includes leaving a return ceiling vent cover hanging from one screw; leaving tape on several ceiling & floor vents; lack of quality in the furnace trunk cutouts while also leaving all the cut pieces of duct laying on the furnace room floor; leaving the furnace filter out and lying on the ground while also leaving the filter door wide open; poorly attaching the cut-out covers, leaving day-light around each one (I had to fix each cover myself with aluminum duct tape to properly seal around the patch; incorrectly applying the vent cover tape and blowing debris all over my office; dragging the equipment across our hardwood floors and against door jambs; in the middle of the service I noticed the tech walking down the street away from our home. I went asked him why he wasn't in our home finishing the project. He informed me that his equipment keeps overheating and tripping and he has to let it cool down, so while it cooled down he was getting his steps in - ARE YOU KIDDING ME! I have already shared with several neighbors who were considering having their ducts cleaned.
Our technician, Cole, was profession and thorough. He showed us the before and after photos of the work he did on our ducts and dryer vent. I am glad we made this investment in our home.
I am always pleased with the carpet cleaning and how prompt the tech is. I also really like the spot remover you sell. I have two dogs and they produce spots freqently. A shout out to Matt who did a great job and was so nice and informative
The Technician was very informative and pleasant to work with.
The technician an asset to your company.
Really took the time for concerns with pet stains, had upholstery done also and did fantastic job
I have used ZeroRez several times over the years. I wouldn't choose any other service. The results are fantastic. The prices are reasonable, and the technicians are respectful and diligent.
That Zeroz process doesn’t use soaps to clean the carpets and furniture. That keeps down on the residue left by soaps and solutions that other companies use.
The carpet looks great after cleaning; and short drying time
On time, efficient, cleaned the best they could
I am always amazed and what they can get out of the carpets. I had a stain of coffee, dried for probably months and its gone. Like what?! I will never use anyone else!
Excellent service! My carpets look amazing and the technician took great care of my space.
Easy to understand
did a very good job
Zerorez did an excellent job cleaning the carpeting in my home! The technician, Curtis, was excellent, and even had the foresight to use guards to protect the corners of the wall from the hose. It was such a great process, he only had to bring one hose into the house. He used pretreatment where needed in certain areas, then cleaned each room thoroughly. There was No fake floral fragrance or chemical smell, which pleased me very much. There were several stains I was worried about removing; however, they were extracted with no problem.. not only would I return to Zerorez for cleaning my carpets again, I have already recommended them to friends already and shall continue to due so. I am very pleased with their services!
Zerorez always does a fabulous job whether they do your carpet or clean tile floors. I was amazed how clean they got the grout. My tile floor looked so much brighter and clean. Carpet dries fast.
Carpet always clean. Worker always on time. I am very happy with my carpet as it looks like knew.
Caroet cleaning
My wife and I don’t like the use of harsh chemicals with our little kids.

Did not move my dining room chairs to clean. No protectors for under the chairs or other wood furniture - we moved most of it out but we left a very few. No covers for our wood floors or area rug in the entry. Always did this before very unhappy with the service this year and it cost a lot more.