- Phone: 317-388-5141
- Visit Website
based on 18281 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No way could I judge your products other than my carpets look GREAT ! No unpleasant odors left behind. About your services...the technician was prompt, informative, speedy, and extremely polite. A great representative of your Company. I did notice I was charged a fee for writing a check
Prompt and efficient
Friendly employees and they do a good job cleaning. They even come back if you are not satisfied.
The technician explained exactly what he would be doing, and what the purpose was for each step. He was very neat and was in and out in very short amount of time.
Excellent service
Technician was so nice and polite. Very informative about process. Showed up on time and did a great job!! This really makes my carpet look so much better and feels so much cleaner in the house. I would recommend to anyone looking to have carpets cleaned !
My technician was awesome. I added on some service recommendations based on my specific needs.
I have used your company for years.
I can’t really give feedback as we had a rug sent out for cleaning and have not gotten it back yet
Service
Great service - all the servicemen have been pleasant and knowledgeable. Carpet cleaning -had the very best results we’ve ever.
Dries quickly.
You explain exactly what is being done and do a great job!
Always do a great job and do not try to upsell me
Zachery was a Great Technician. I enjoyed having him do the work.
I was disappointed in the outcome of my grout cleaning.
First of all, let me just say that my technician , First name removed Higgins was fantastic. He was very professional, very polite and pleasant. He was great! I think i'm just disappointed in the results. After they dried, they just don't look much different than they did before the cleaning. They are older rugs but I thought the results would be better than what they are.
The technician thoroughly explained the cleaning process. The results were the best we've had in many years. We will definitely use Zerorez again and recommend to friends.
Excellent customer service, through explanation of the process.
I appreciate his honesty and hard work. It’s greatly appreciated.
The technician took an air freshener out of the hall outlet and laid it on the bathroom counter. This would not have been a problem had I known. By the time I found it, oil from the air freshener had leaked all over the counter. We have some paint missing from the corner of the wall up the stairs where the hose was scraped over the wall. The main reason for the cleaning was a recent spot in a bedroom from a supplement that was spilled. The stain looks about the same as before the cleaning.
You guys just always do a great cleaning job and the customer service from A to Z is always stellar.
Unhappy with quality of cleaning on recliner. They were to get back to me on re-cleaning took a week and then only because I send another message saying I was giving them bad review. I have cleaned it myself now .
Timely and professional
My carpets look great and all the stains are gone! Tevin was great and explained everything he was doing as he went. He was very thorough and very professional. I would definitely recommend Zerorez to my friends and family.
Scott was very nice and worked hard making my carpets look amazing.
Friendly rep. On time. Good communicafion
Very nice service
Phenomenal customer service and excellent cleaning services!
Friendly, respectful, knowledgeable tech. My upholstery and carpet has never been cleaned so well! Looks amazing ! Thank you
Cleaner carpet
Great job, on time will use again
Chase did a fabulous job and was very thorough and explained what he was doing, especially about my recliners. I would request Chase the next time I schedule a cleaning.
Thank you
Barb Last name removed

Our carpet looks great! The rep professional, on time and knowledgeable. This is money well spent. We will have them back. Can't believe company was never used, we will pass the word.