Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18281 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 25, 2020 — Rated 6 out of 10 by R.K. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

One spot on side of recliner was not touched at all.

Report a concern   September 25, 2020 — Rated 5 out of 10 by L.K. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

I was shocked that I paid $300 to have my wool rug cleaned. You are very affordable for carpets and furniture. The rug was excessive and won't use you in the future when I need it cleaned. I completely understand how you estimate a wool rug but when I consider that I paid $700 for it, I can almost purchase a new rug for what I paid to have it cleaned.

Report a concern   September 25, 2020 — Rated 10 out of 10 by M.V. Zerorez Indianapolis
What do you like about our products and services?

The steam cleaning

Report a concern   September 25, 2020 — Rated 10 out of 10 by K.W. Zerorez Indianapolis
What do you like about our products and services?

The carpets look great.

Report a concern   September 25, 2020 — Rated 10 out of 10 by M.L.B. Zerorez Indianapolis
What do you like about our products and services?

Everything

Report a concern   September 25, 2020 — Rated 10 out of 10 by Angela Fallin Zerorez Indianapolis
What do you like about our products and services?

John did an excellent job- very thorough and professional. We’ll definitely use them again-no hassles and job well done

Report a concern   September 24, 2020 — Rated 10 out of 10 by D.O. Zerorez Indianapolis
What do you like about our products and services?

Ease of scheduling. Professional

Report a concern   September 24, 2020 — Rated 10 out of 10 by M.J. Zerorez Indianapolis
What do you like about our products and services?

Prompt polite and good job

Report a concern   September 24, 2020 — Rated 10 out of 10 by T.D. Zerorez Indianapolis
What do you like about our products and services?

Came back and re-cleaned problem areas and now carpets are LIKE NEW!!!!

Report a concern   September 24, 2020 — Rated 10 out of 10 by Beth Roudebush Zerorez Indianapolis
What do you like about our products and services?

Fast, friendly service!

Report a concern   September 24, 2020 — Rated 10 out of 10 by A.T. Zerorez Indianapolis
What do you like about our products and services?

Friendly employees, text alerts are nice, and did a great job cleaning. Very respectful of my home and thorough.

Report a concern   September 24, 2020 — Rated 10 out of 10 by G.A. Zerorez Indianapolis
What do you like about our products and services?

They did a good job even though I have 2 dogs

Report a concern   September 23, 2020 — Rated 9 out of 10 by L.R. Zerorez Indianapolis
What do you like about our products and services?

John came to our house to clean the stains that came back only after a month when we had our carpet cleaned and did a great job. He was thorough, customer oriented and professional. I appreciate Zerorez honoring their commitment to please their customer in resolving their carpet problems.

Report a concern   September 23, 2020 — Rated 10 out of 10 by Casey Smitherman Zerorez Indianapolis
What do you like about our products and services?

The technician who cleaned our couch was fantastic. He was very profession, thoroughly explained the process and what we needed to do after he left, and did an impeccable job. I would highly recommend Zerorez.

Report a concern   September 23, 2020 — Rated 10 out of 10 by Lou Kirkman Zerorez Indianapolis
What do you like about our products and services?

Did the job well. Explained exactly what he was going to do, and did it. I will use your services again. THANK YOU! !

Report a concern   September 23, 2020 — Rated 10 out of 10 by K.B. Zerorez Indianapolis
What do you like about our products and services?

Technician was knowledgeable and gave attention to detail.

Report a concern   September 23, 2020 — Rated 10 out of 10 by Janie Alte Zerorez Indianapolis
What do you like about our products and services?

I like that the carpets are clean & fresh smelling without a strong cleaning smell. The technicians are polite, courteous and respectful. Never use anyone else, for carpets or rugs.

Report a concern   September 23, 2020 — Rated 10 out of 10 by B.B. Zerorez Indianapolis
What do you like about our products and services?

First time user. Very satisfied with service.

Report a concern   September 23, 2020 — Rated 10 out of 10 by M.A. Zerorez Indianapolis
What do you like about our products and services?

Great service and quality cleaning

Report a concern   September 23, 2020 — Rated 10 out of 10 by Carol Cockerham Zerorez Indianapolis
What do you like about our products and services?

Your company did an outstanding job. Thomas was professional and informative. He cleaned my upholstery and carpet amazingly. I was able to put furniture back into the rooms the next morning. I will definitely use your company again.

Report a concern   September 23, 2020 — Rated 10 out of 10 by R.R. Zerorez Indianapolis
What do you like about our products and services?

The technicians were very friendly and knowledgeable. The couches we had cleaned look and smell great now. Would definitely schedule another service.

Report a concern   September 22, 2020 — Rated 10 out of 10 by David Foxworthy Zerorez Indianapolis
What do you like about our products and services?

The carpet looks like new again. The service person done a great job.

Report a concern   September 22, 2020 — Rated 10 out of 10 by L.G. Zerorez Indianapolis
What do you like about our products and services?

Quality of service. I already recommended the service to my sister who also admired the end result. She received a $10 gift card for the next service.

Report a concern   September 22, 2020 — Rated 10 out of 10 by Adrienne Parson Zerorez Indianapolis
What do you like about our products and services?

The Man that cleaned was very professional and thorough

Report a concern   September 22, 2020 — Rated 10 out of 10 by W.S. Zerorez Indianapolis
What do you like about our products and services?

Great, educated service

Report a concern   September 22, 2020 — Rated 9 out of 10 by K.L. Zerorez Indianapolis
What do you like about our products and services?

Carpets looked refreshed and the smell is great.

Report a concern   September 22, 2020 — Rated 10 out of 10 by E.S. Zerorez Indianapolis
What do you like about our products and services?

Professional technicians and chemical free!

Report a concern   September 22, 2020 — Rated 5 out of 10 by R.C. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

The work performed was actually excellent and the workmen were professional, polite, and efficient. However, within a day of the work being completed, I started being inundated with spam and phishing calls on my cell phone that continue to this day. Zerorez is the only company I have given my cell phone # to in the last few months, so it clear to me that you must have sold my number to marketing companies. I don't plan to do business again with your company for this reason.

Report a concern   September 22, 2020 — Rated 10 out of 10 by S.H. Zerorez Indianapolis
What do you like about our products and services?

Prompt service
Courteous service
Followed Covid-19 protocols
Cleaned up after he was done

Report a concern   September 22, 2020 — Rated 10 out of 10 by V.C. Zerorez Indianapolis
What do you like about our products and services?

The great service


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