Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18801 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 11, 2020 — Rated 10 out of 10 by Shirley Smith Zerorez Indianapolis
What do you like about our products and services?

We are very satisfied with the carpet cleaning that was done. It was accomplished in a very short time and in an efficient manner. There was no residue and we ere able to walk within a short period. Great job!!!!!

Report a concern   December 11, 2020 — Rated 10 out of 10 by D.L. Zerorez Indianapolis
What do you like about our products and services?

All of our encounters have been top notch. Great job done and great staff, both scheduling and on site. Thanks!
Dee and Dave Last name removed

Report a concern   December 10, 2020 — Rated 10 out of 10 by L.G. Zerorez Indianapolis
What do you like about our products and services?

Representatives are courteous, efficient, and knowledgeable. Recommend highly!

Report a concern   December 10, 2020 — Rated 8 out of 10 by J.D.O. Zerorez Indianapolis
What could we do to improve?

Find something to clean those high traffic areas.

Report a concern   December 10, 2020 — Rated 10 out of 10 by R.H. Zerorez Indianapolis
What do you like about our products and services?

Carpets are clean!

Report a concern   December 10, 2020 — Rated 10 out of 10 by Susan Ford Zerorez Indianapolis
What do you like about our products and services?

The quality and consistency of the clean I have received each time. Your representative is knowledgeable hard working and sincere.

Report a concern   December 10, 2020 — Rated 10 out of 10 by A.Y. Zerorez Indianapolis
What do you like about our products and services?

The product gets the carpet and upholstery incredibly clean with no residue left behind

Report a concern   December 10, 2020 — Rated 10 out of 10 by M.W. Zerorez Indianapolis
What do you like about our products and services?

Thoroughly cleaned. Attention to detail. Great customer service. Knowledgeable which I appreciated. Much better than a well known other company I used to use

Report a concern   December 10, 2020 — Rated 10 out of 10 by K.D. Zerorez Indianapolis
What do you like about our products and services?

Staff is well trained and does a great job. I like that the water etc. Is removed from the house.

Report a concern   December 10, 2020 — Rated 10 out of 10 by M.K. Zerorez Indianapolis
What do you like about our products and services?

Coordinating service was easy. Service Technician, Matt, called ahead of arrival and provided excellent service. He was very careful of our furniture and floors, worked quickly and did a superior job.

Report a concern   December 9, 2020 — Rated 10 out of 10 by B.F. Zerorez Indianapolis
What do you like about our products and services?

Carpets are very clean. Dry quickly too.

Report a concern   December 9, 2020 — Rated 10 out of 10 by L.L. Zerorez Indianapolis
What do you like about our products and services?

All of it!

Report a concern   December 9, 2020 — Rated 10 out of 10 by J.C. Zerorez Indianapolis
What do you like about our products and services?

products and personal

Report a concern   December 9, 2020 — Rated 10 out of 10 by B.F. Zerorez Indianapolis
What do you like about our products and services?

I like that time was taken to explain everything and all my questions were answered. When I asked for additional things to be done last minute, I was not given an attitude and I appreciate that. Everything looked great when done and Tevin did an outstanding job. Thank you

Report a concern   December 9, 2020 — Rated 10 out of 10 by C.H. Zerorez Indianapolis
What do you like about our products and services?

Very thorough and did a great job.

Report a concern   December 9, 2020 — Rated 10 out of 10 by L.K. Zerorez Indianapolis
What do you like about our products and services?

The product you use and the people who use it.

Report a concern   December 8, 2020 — Rated 3 out of 10 by T.W. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

I’ve used you twice. First time I loved it. This time not so much. The carpet needed cleaned and in a few high traffic seas it needed extra attention. All areas were treated equally. I pointed out the bottom stairs needed more work and I was informed going over once was policy but he ran over it twice. So, after he left the resolve spray came out and I made it look much better. Ridiculous.

Report a concern   December 8, 2020 — Rated 10 out of 10 by John Barrow Zerorez Indianapolis
What do you like about our products and services?

We had a horrendous issue with cat urine in our new home left from the previous homeowner. After having another carpet cleaning company come in and clean to no avail, Zerorez came in and after two treatments eradicated the smell!! We have been so impressed with the service and results from Zerorez!

Report a concern   December 8, 2020 — Rated 8 out of 10 by R.T. Zerorez Indianapolis
What could we do to improve?

Overall I was happy with the service. It is expensive.

Report a concern   December 8, 2020 — Rated 10 out of 10 by Lisa Sarbach Zerorez Indianapolis
What do you like about our products and services?

First time user and the carpets look bright and new! They are 17 years old and look only a few years old. Thanks ZeroRez

Report a concern   December 8, 2020 — Rated 10 out of 10 by A.D. Zerorez Indianapolis
What do you like about our products and services?

Professionalism of staff. I know my carpet is clean!

Report a concern   December 7, 2020 — Rated 10 out of 10 by Adam Westfall Zerorez Indianapolis
What do you like about our products and services?

I love there are no harsh chemicals used

Report a concern   December 7, 2020 — Rated 10 out of 10 by T.C. Zerorez Indianapolis
What do you like about our products and services?

Many spots that we felt would not come out did. All areas look so much better.

Report a concern   December 6, 2020 — Rated 10 out of 10 by Linda Newton Zerorez Indianapolis
What do you like about our products and services?

Your technician was on time and he reviewed our requirements and explained in detail his goals for our project and asked if we had any questions. His name was Tevin very professional and very courteous. Upon completion of job he asked us to review his work and asked if we were satisfied. We would highly recommend your company based on our experience.

Report a concern   December 6, 2020 — Rated 10 out of 10 by Heather Brown Zerorez Indianapolis
What do you like about our products and services?

We have been using Zerorez for many years and I love how clean they make our home feel. The technicians have always been so friendly and explain the process so well! I recommend Zerorez to all my friends and family!

Report a concern   December 6, 2020 — Rated 10 out of 10 by L.M.B. Zerorez Indianapolis
What do you like about our products and services?

Clean without chemicals. Carpet and vinyl look great.

Report a concern   December 6, 2020 — Rated 10 out of 10 by C.C. Zerorez Indianapolis
What do you like about our products and services?

Friendly and job well done.

Report a concern   December 6, 2020 — Rated 10 out of 10 by J.P. Zerorez Indianapolis
What do you like about our products and services?

Very thorough, friendly, and professional.

Report a concern   December 6, 2020 — Rated 10 out of 10 by M.K. Zerorez Indianapolis
What do you like about our products and services?

They do a great job with cleaning my carpets without residue or excessive wetness.

Report a concern   December 6, 2020 — Rated 10 out of 10 by L.D. Zerorez Indianapolis
What do you like about our products and services?

The product was fine. I have used several different carpet cleaning services but your service has been the best. It cleaned our hallway the best and the carpet looks perfect. I would definitely recommend your company and would use your service again.


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