Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18281 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 22, 2020 — Rated 10 out of 10 by C.K. Zerorez Indianapolis
What do you like about our products and services?

Very good took care of the spot on the carpet. Plus very nice and polite man.

Report a concern   September 22, 2020 — Rated 10 out of 10 by Mark Steenbarger Zerorez Indianapolis
What do you like about our products and services?

Fair pricing - great quality in cleaning. we use it every year - sometimes twice a year.

Report a concern   September 21, 2020 — Rated 10 out of 10 by P.Z. Zerorez Indianapolis
What do you like about our products and services?

For one thing, technician was very prompt. Actually called to see if he could come a little earlier. Quality of the work was very good. Carpet, tile, furniture. Definitely would use again.

Report a concern   September 21, 2020 — Rated 10 out of 10 by M.R. Zerorez Indianapolis
What do you like about our products and services?

I have used your services (probably $3,000 worth in the last few months and I think it is really good service & cleaning

Report a concern   September 21, 2020 — Rated 10 out of 10 by K.H. Zerorez Indianapolis
What do you like about our products and services?

We are very happy with our carpets. The gentleman who cleaned was friendly & knowledgeable. I would use your company again!

Report a concern   September 21, 2020 — Rated 3 out of 10 by C.T. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Carpet still looks dirty in areas

Report a concern   September 21, 2020 — Rated 10 out of 10 by A.D. Zerorez Indianapolis
What do you like about our products and services?

I like that it is an all natural process. Your employees are all very courteous and professional.

Report a concern   September 21, 2020 — Rated 10 out of 10 by J.C. Zerorez Indianapolis
What do you like about our products and services?

Friendly and knowledgeable staff. Affordable and love that no harsh chemicals are used.

Report a concern   September 21, 2020 — Rated 10 out of 10 by J.T. Zerorez Indianapolis
What do you like about our products and services?

Last week, two men came to clean our carpet. (Last year one man came and cleaning seemed to take longer.) These men were able to clean our carpet quicker as well as our love seat. They did an excellent job. Also I like the fact that the hugh-sized fans helped tremendously to dry the love seat and the carpet in a minimal time span.

Report a concern   September 21, 2020 — Rated 10 out of 10 by C.V.D.W. Zerorez Indianapolis
What do you like about our products and services?

Super friendly and diligent cleaning!

Report a concern   September 21, 2020 — Rated 10 out of 10 by Karin Dillon Zerorez Indianapolis
What do you like about our products and services?

Prompt service, very professIona providers, carpets drier afterwards.

Report a concern   September 17, 2020 — Rated 10 out of 10 by J.C. Zerorez Indianapolis
What do you like about our products and services?

Great tech,Great service, Great results. On time!!!

Report a concern   September 17, 2020 — Rated 10 out of 10 by C.K. Zerorez Indianapolis
What do you like about our products and services?

your gentleman Thomas was very nice and knew what he was doing. He did a great job.

Report a concern   September 16, 2020 — Rated 7 out of 10 by S.A. Zerorez Indianapolis
What could we do to improve?

Professional carpet cleaners that don't look like total slobs.

Report a concern   September 16, 2020 — Rated 10 out of 10 by J.M. Zerorez Indianapolis
What do you like about our products and services?

Quick and efficient!

Report a concern   September 16, 2020 — Rated 0 out of 10 by D.E. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Our carpet did not dry and is still damp after 4 days!

Report a concern   September 16, 2020 — Rated 10 out of 10 by J.M. Zerorez Indianapolis
What do you like about our products and services?

Follow up service was great!

Report a concern   September 16, 2020 — Rated 10 out of 10 by K.K. Zerorez Indianapolis
What do you like about our products and services?

They did a great job and were easy to work with!

Report a concern   September 15, 2020 — Rated 10 out of 10 by J.G. Zerorez Indianapolis
What do you like about our products and services?

Nice technician, great work

Report a concern   September 15, 2020 — Rated 10 out of 10 by Ashley Boffo Zerorez Indianapolis
What do you like about our products and services?

Katie who I booked with in customer service made sure I got the best deal for what I needed, and Zach was professional and did an awesome job. Overall great experience, service and end result from beginning to end.

Report a concern   September 14, 2020 — Rated 10 out of 10 by J.M. Zerorez Indianapolis
What do you like about our products and services?

The service technician was on time, professional, and efficient. I have used Zerorez before and will continue to use their services in the future.

Report a concern   September 14, 2020 — Rated 10 out of 10 by Shannon Wenninger Zerorez Indianapolis
What do you like about our products and services?

Prompt, friendly, thorough, My carpets look amazing and smell very fresh. No chemical smell. Jordan was wonderful. Polite and professional.

Report a concern   September 13, 2020 — Rated 7 out of 10 by S.K. Zerorez Indianapolis
What could we do to improve?

Make certain the carpet is clean before you leave, I pointed out the areas before the employee left the house the 1st time, he told me when it dried it would look different, it didn’t , so he had to return to clean it a second time. He noticed what I was seeing immediately, after he cleaned it a second time it looks wonderful after it dried

Report a concern   September 13, 2020 — Rated 10 out of 10 by K.P. Zerorez Indianapolis
What do you like about our products and services?

The gentleman who did my carpet was very knowledgeable and nice. However I would like for them to be able to move furniture. The carpets look really great

Report a concern   September 13, 2020 — Rated 10 out of 10 by L.G. Zerorez Indianapolis
What do you like about our products and services?

Just needed a clean carpet and it seems to have gotten clean so that's all I could ask

Report a concern   September 13, 2020 — Rated 10 out of 10 by D.S. Zerorez Indianapolis
What do you like about our products and services?

Super effective and friendly!

Report a concern   September 13, 2020 — Rated 10 out of 10 by D.C.O.M.C. Zerorez Indianapolis
What do you like about our products and services?

No chemicals used which helps my sensitive allergy family.

Report a concern   September 13, 2020 — Rated 10 out of 10 by V.T. Zerorez Indianapolis
What do you like about our products and services?

Eco friendly

Report a concern   September 13, 2020 — Rated 10 out of 10 by Christine Bedell Zerorez Indianapolis
What do you like about our products and services?

My carpet is clean, dried in record time, and smells fresh.
Tevin and Scott were very knowledgeable, did a wonderful job, and a joy to have in my home.
They explained all the benefits and services zerorez has to offer and were respectful of my home wearing shoe covers and using corner protectors.

Report a concern   September 12, 2020 — Rated 10 out of 10 by H.H. Zerorez Indianapolis
What do you like about our products and services?

My carpet is much cleaner than other services I have used!


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