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based on 18801 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Techs are friendly and knowledgeable about your products and do an excellent job! They are always courteous.
The service guy was super nice and did a great job!
The edges cleaned a little better when there is filtration.
including closets in carpet room cleaning, the work was done well, just didn't get into closets. good eye for details, and arrival and start times weren't great. arrival time scheduled between 10-2, didn't arrive till 240. the tech was very accomodating as he did more work than what was scheduled
Confirm pet stain removal applied
Smells great looks and feels so clean!!
Everything was amazing! The products and service was impeccable! The rep that came to our house was friendly, accommodating and professional. My carpets have never been so clean and I can’t wait to get them cleaned again.
Techs were very professional and informative. First time use of Zerorez and was pleased with result.
We like the cleaning and protection process for the carpet. No smell and carpet just damp when done. No residue. Tech we have had now 3 times has been good to work with.
I was extremely happy with the outcome of my carpets! I was amazed at the job that Zerorez did with no chemical cleansers! I would recommend them and will recommend them to everyone and I will use them from now on myself!!
Always a good job and most pleasant, professional cleaners. Just a little disappointed that the cost is higher than anticipated in the ad -- something isn't included or some service is extra.
I would (and have) encourage friends and neighbors to use but I would also advise them to double check cost in ads and be aware of add ons.
Our sofa was not clean to our satisfaction and I had to call three times to get someone to finally come out here again. The gentleman who came out the second time said that our fabric should not have been cleaned with whatever you use with your company. It’s still has the lines through the fabric and did not fix the problem.
The job entailed cleaning 3 pieces of upholstered furniture which sit partially on wood flooring. Drop cloths to cover the floor might have spared me a large cleanup from the front to the back door and around the furniture.
Love how clean my carpets got!!
Service. Employees. Unbelievably clean carpets.
Staff was courteous and professional. Water used is gentle to environment and recycled.
I like that you don’t use chemicals and the service was great!!
Quick response and good service
John Parry is the best! Zerorez cleans and dries fast!
very friendly technicians
Knowledgeable techs, polite
The thoroughness of the technician
They charged me $ 229 for the living room, stairs, and three closet spaces. In the networks it appears that they charge for three rooms 129 and offer the Hall for free. And it was a quick and easy cleanup.
Always looks great when done. Explains everything they are going to do & why. I feel they do a thorough job. Friendly too.
Our living room needed the most cleaning however after the carpet dried from treament, it looks worse now than it did before as there are permanent vacumn lines. It looks like they pushed the dirt around vs removing it. Before it just looked slightly darker in the high traffic areas now we have squared off sections that are dirty slightly cleaner lines. It highly noticable now where it was not before.
I'd like to be contacted and to have someone come out and fix it.
Very thorough job and like that it’s eco-friendly with no chemicals!
Your app didn’t work and charged me 5 times instead of calling me personally when things were being worked on you only sent an email. ‘My 380 carpet cleaning cost me 1900 for almost a week and half. No I’m sorry here’s how we make it right or anything. Free cleaning or discount, with a lean towards free cleaning. I mean really who has 1900 extra for a week and half......
The carpet cleaning person’Dacoda - was very courteous and efficient- the carpet in entrance was especially heavily soiled as were some spots in LR - so far looks good although a few spots are coming thru- but giving it some time and hope ok- I will call before the 30 days if I need someone to check carpet - it’s apt and older carpeting
Great job!!