What our clients think of us!

On time, friendly,did a good job

We will always use Z for our Carpets!!!! Also the person on the phone is great!!! Handled my order, perfectly and such a pleasant personality! Thanks so much. The Wolfe's

How can l recommend your company when you’re not done with my rug yet? Why send out a survey before I have seen if you’ve done a good job or not? We were told it would be two weeks.

I had areas that I thought would never look nice again and was amazed as to how they look now. I am so happy with the results. Will highly recommend to my friends.

Prompt

You made the problem worse rather than solving it.

Easy online scheduling, reminder text message, friendly technicians, and the most important fact, better cleaning power without harsh soaps or chemicals.

Our floor was much cleaner than last time from competitors

Loved the non scented cleaners!!! Dried very quickly!

Same as last time you guys did a great job cleaning my carpet!

Our tech was good and professional lean and did a great job. We had lots of puppy spots from both ends so thank you

I like that there is no chemical used. And no soap residue left in the carpet. The technician was very polite and I think he did a good job.

Good thorough clean! Pleasant worker!

John listened to me and understood what I needed. He was very careful and through. My carpet and rugs look like new!

That is does not leave residue.

The carpets were incredibly clean and the technician called beforehand and was very kind.

I requested a service due to a dirty dog oder. The person that took my call did not offer the correct service. I was offered the correct service the second time you guys came out. I was put out twice by having to schedule second visit and my carpets being wet twice. And had to pay for the upgrade. Not sure if the problem is fixed. The second tech that came out was very professional and did do a lot better job and more detailed then the first.

Fast. Professional. No hassle. No chemicals. Great Clean.

Fantastic customer service!

The fact that you (ZEROREZ ) WILL do what they said they’d do.
It means EVERYTHING !

Although floors appeared better, shower walls did not appear cleaner after drying period; film along baseboards and appliances needed cleaned by me afterwards

Carpet didn’t turn out quite as clean as I expected, but it was old carpet with stains from unknown sources.

Overview of activity and cleanliness of caroet

Safe for my kids

2 things. A medical mask or proper mask was not worn. Technician entered my home without a mask on and didn't put up his NFL scarf until after he'd been speaking. I pointed out a spot created by hair gel on the back of my husband's recliner, both before and after the cleaning. The spot was still there after he finished. I brought it to his attention but he said it would be fine after it dried. I told him that in my experience of having these spots cleaned that it wouldn't be gone. I had to ask him if they'd come back if the spot was still there. He said they would. I texted him this am. No answer. For twice the amount of money that I've ever paid in the past, this is unacceptable. I also never received an answer to my comment when I made the online appt. requesting a new customer discount. Justin did give me a $19 free fabric protector and that was nice. I gave it back to him in a tip.

Technician very professional and friendly. Carpet cleaning completed in a timely fashion. Thanks

It was quick and easy, and got rid of three spots that I had in the carpet.

Zerorez makes my old carpets look new again

Great service! Kind, thoughtful, and helpful associates. Thank you, Zerorez!

Polite & efficient!