- Phone: 317-388-5141
- Visit Website
based on 18801 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I highly recommend after an exceptional experience with Zeroez. The professional who came to my house was courteous and hardworking and provided me with exceptional service. The process itself is without question superior to other cleaners. The carpets were significantly brighter and we could walk on them with socks immediately. There was no drying time, and I did not notice any smell. Again, I highly recommend Zeroez.
Guy who came to our house was really great. Polite. But the day of the treatment I noticed it smelled worse than before, but just assumed it was because it was wet. A few weeks later and it still smells worse than it did before. Not happy with the service especially for the amount of money we spent. I spent a lot of money on the couch and carpets. I think the couch smells okay, and that the overwhelming smell of the carpets downstairs are the problem, but it could be the opposite. Please contact me at Phone number removed.
They were on time, very nice and went over everything before cleaning which was good because I added a couple things. The carpet looks great! I will definitely use them from now on.
The carpet and couch were CLEAN when they finished. It smelled nice in our house. The technicians are professional and arrive on time.
I feel like he was too fast.... 3 rooms and hallway and stairs in under 20... looks better but I feel like there could have been more care fir the money.
Friendly workers who are knowledgeable about the products and services. Also like how you can add things as needed after the initial walk through.
Did a wonderful job, guy was very nice and knew the products.
Love the job the tech did on our carpet. He even suggested we do a fiber protection on our next appointment which I think is a great idea.
The tech was very polite and actually a little early.
CHERYL B
Well I have used your company for years & always state it has to be first thing in the morning. You sent someone out @ 9:15 & he did not finish the job until 11:30 even though we open @ 11am. He came up to me after we had customers in the restaurant & I had put the tables & chairs back in place, & wanted to know if I still wanted the protector sprayed on. I thought he would have done that before I put everything back. Now I'm sure I will see where he sprayed & where he did not.
Plus having customer's walk on carpet that was still drying will obviously get dirty very quick
Jordan C. was prompt courteous and performed services beyond expectations
Dacoda was a fantastically hard worker and very thorough!! Our carpets look like new. He did a wonderful job!
Great service! Friendly staff.
Justin did a wonderful job. He was courteous and explained everything. I am very pleased and have already recommended Justin and Zerorez to a couple of people.
You are aware. Not going to elaborate here. Horrible service.
Works well, dries quick, and always seem to get a very friendly and informative tech.
Work was done promptly and Jason explained the whole process ver well.
Great customer service, cleaning and sanitizing worked well, courteous and knowledgeable technicians
Very professional personnel and a great cleaning procesz.
Timely. Polite. Professional.
They very friendly, and did a good job.
Great service! Great results!
I like the fact that the cleaning is not chemical and does not smell outside of fresh. I also like how kind and knowledgeable the techs are and how respectful they are of being in my home and wearing masks.
I have off white berber carpet which is 17 years old end result is amazingly clean. Many pet stains are gone. I recommend “Zero” to get the job done.
I’ve been happy with your cleaning before, but this time which was a week and a half ago, my carpet looks spotty and yellowish where he must of put some spot remover on. It looked ok when wet, but when it dried it didn’t look clean.
Communication. Truck broke down on Saturday so my appointment had to he canceled. I had to call back to find out when they would be out on Monday. They should have called me
The technician (Justin P) was polite and professional. Went right to work. No added sales pitch to add up additional cost and explained all charges before he started.
First name removed M
Greenwood IN
My technician was very very late. No one called to warn me. I had to call because I thought I had been missed. My appt was 8-12 and he did not come until after 2. This was after I had been rescheduled from my original appointment from the weekend before.
The deep cleaning services were great. Tevin was amazing in explaining all the products.
Quality, quick service. Professional. Would be happy to recommend to friends and.family.
All the techs do such a great job!