Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18281 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 11, 2020 — Rated 10 out of 10 by Denny Flaherty Zerorez Indianapolis
What do you like about our products and services?

Very professional service tech. Work was done with care. Carpets looked wonderful after the cleaning

Accurate quote

Very nice employee who was also very respectful

Report a concern   November 11, 2020 — Rated 10 out of 10 by M.P. Zerorez Indianapolis
What do you like about our products and services?

Wonderful service by Dekota and carpets great

Report a concern   November 11, 2020 — Rated 10 out of 10 by M.F. Zerorez Indianapolis
What do you like about our products and services?

Service man very knowledgeable, courteous, and finished in a timely manner. Excellent quality of products.

Report a concern   November 11, 2020 — Rated 7 out of 10 by T.B. Zerorez Indianapolis
What could we do to improve?

There were a few difficulties with you keeping the times that we had scheduled which made it inconvenient.

Report a concern   November 11, 2020 — Rated 10 out of 10 by K.R. Zerorez Indianapolis
What do you like about our products and services?

The technician was thorough in explaining the process and during the walk through after the cleaning was complete. The carpets look great and I would definitely use them again.

Report a concern   November 11, 2020 — Rated 10 out of 10 by T.P. Zerorez Indianapolis
What do you like about our products and services?

Was very pleased with the outcome they did. Thanks !

Report a concern   November 11, 2020 — Rated 10 out of 10 by Amy Rhodes Zerorez Indianapolis
What do you like about our products and services?

The carpet cleaning services are easy to schedule, affordable, & thorough! The technician was knowledgeable & I was comfortable with him in my home.

Report a concern   November 11, 2020 — Rated 10 out of 10 by B.S. Zerorez Indianapolis
What do you like about our products and services?

Very knowledgeable staff

Report a concern   November 11, 2020 — Rated 3 out of 10 by B.S. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

This was the fiirst time I used Zerorez. My carpeting was in bad shape but I thought it would be cleaned better than it was. I believe my cleaner did a good job, but the zerorez process did not live up to it's advertised awesome-ness.

Report a concern   November 11, 2020 — Rated 8 out of 10 by D.O.H. Zerorez Indianapolis
What could we do to improve?

Justin did the redo and did a great job..

Report a concern   November 11, 2020 — Rated 10 out of 10 by Doris Mcdonald Zerorez Indianapolis
What do you like about our products and services?

My carpets look really clean and the technician that cleaned the carpets was great.

Report a concern   November 10, 2020 — Rated 10 out of 10 by William Howard Zerorez Indianapolis
What do you like about our products and services?

We most liked the attendant, Thomas. He was extremely courteous and paid attention to all details regarding the carpet cleaning and our concerns.

We have decided to utilize your services twice a year going forward, THANK YOU for the GREAT service.

Report a concern   November 10, 2020 — Rated 8 out of 10 by K.G. Zerorez Indianapolis
What could we do to improve?

Blood couldn’t be removed and smell of cat urine again 2 days later from area that was supposed to be specialty treated.

Report a concern   November 10, 2020 — Rated 10 out of 10 by L.D. Zerorez Indianapolis
What do you like about our products and services?

Great service! Efficient and professional. My carpet looks awesome!

Report a concern   November 10, 2020 — Rated 10 out of 10 by S.B. Zerorez Indianapolis
What do you like about our products and services?

The young man was very knowledgeable and reformed his job well. Since I am a new customer, it would have been helpful to know there is a protective product available.

Just a comment. opened the newsp[ater today and say a better deal on cleaning. Just had my rug cleaned last Thursday.

Report a concern   November 9, 2020 — Rated 10 out of 10 by Pat Kilgore Zerorez Indianapolis
What do you like about our products and services?

Very professional and knowledgeable technician. The process is the best we have found and we have used Zerorez for 2 years now. Have definitely shared this with friends and family. Good company. Highly recommend.

Report a concern   November 9, 2020 — Rated 10 out of 10 by M.W. Zerorez Indianapolis
What do you like about our products and services?

My sofa came out so clean! I love it. They also got all of the pet stains out of my carpet, which is great!

Report a concern   November 9, 2020 — Rated 10 out of 10 by P.N. Zerorez Indianapolis
What do you like about our products and services?

Person doing cleaning was very up front on what he may or may not be able to remove as far as stains in the carpet. He did better at getting stains out than I expected. He finished up on carpets late afternoon and they were dry completely in the morning. I will hire Zerorez again for carpet cleaning. I will recommend them to my friends.

Report a concern   November 8, 2020 — Rated 10 out of 10 by P.S. Zerorez Indianapolis
What do you like about our products and services?

Service was great and my carpet is clean and the pattern shows up and the carpet is soft.

Report a concern   November 8, 2020 — Rated 10 out of 10 by J.P. Zerorez Indianapolis
What do you like about our products and services?

Friendly and knowledgeable service technician.

Report a concern   November 8, 2020 — Rated 10 out of 10 by J.D. Zerorez Indianapolis
What do you like about our products and services?

It was easy to schedule, easy to prep for, and the tech was polite and professional

Report a concern   November 7, 2020 — Rated 10 out of 10 by Beth Kurth Zerorez Indianapolis
What do you like about our products and services?

What I love about ZeroRez is that they don't use soap, so no residue is left behind to attract and hold dirt.

Report a concern   November 7, 2020 — Rated 10 out of 10 by Pamela Carson Zerorez Indianapolis
What do you like about our products and services?

Prompt service , good communication and a thorough job

Report a concern   November 7, 2020 — Rated 9 out of 10 by M.C. Zerorez Indianapolis
What do you like about our products and services?

Reasonable cost for cleaning our carpets and sectional couch.

Report a concern   November 7, 2020 — Rated 10 out of 10 by Terry Jacki Zerorez Indianapolis
What do you like about our products and services?

Matt was very efficient and thoughtful and professional ! I will always request him !!

Report a concern   November 7, 2020 — Rated 10 out of 10 by K.P. Zerorez Indianapolis
What do you like about our products and services?

Great job cleaning.

Report a concern   November 7, 2020 — Rated 10 out of 10 by D.C. Zerorez Indianapolis
What do you like about our products and services?

Professional! My furniture and carpet look great.

Report a concern   November 7, 2020 — Rated 10 out of 10 by J.D. Zerorez Indianapolis
What do you like about our products and services?

Once it’s dry the carpet isn’t crunchy

Report a concern   November 7, 2020 — Rated 6 out of 10 by G.C. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

The first time a couple of years ago we used this company and our wood entry floors were stained be cause a tarp wasn't put down and the hose was leaking. This last time the carpets had to be done a second time because a new employee left the carpets wet and dirty. Finally Derek came out and got the carpets cleaned, he did a good job however he did not move the couch away from the wall and clean under it. Highly disappointed.
Sherri Last name removed

Report a concern   November 6, 2020 — Rated 10 out of 10 by Joan McFarland Zerorez Indianapolis
What do you like about our products and services?

My 15 year old grout has not looked this good since installed!


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