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based on 18281 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They were professional and friendly and got the job done in short order. One high traffic area looks better than it has in years. I like the idea that they are accomplishing this w/out adding chemicals. I have already recommended them to my friends and family.
Matthew was wonderful...absolutely full of valuable information regarding the whole cleaning process. Difficult imbedded spots were successfully removed. Thanks Zerorez!!
I thought a few pets stains would look much better than they do.
They made my carpet look better than any other carpet service I have used. I will definitely be using them again. The technician was professional, friendly and followed COVID-19 requirements more than anyone else I’ve worked with.
We have 3 young girls and a small dog. So you can only imagine how are carpets looked. I am so glad we had Zerorez out. They now look great!
I Always appreciate the professionalism and quality of Zerorez associates. I recommend frequently!
Stains came back after they came out the second time. Tried to reach them and they aren’t returning my calls.
Communicated well regarding appt time. Great professional service and my 12yr carpet looks new again.
We love the way are carpets look after they have been cleaned
Very good service, tech was awesome. Listened to us and answered all our questions. Did a very good job.
No harmful chemicals !
Good customer service, no harsh chemicals, friendly staff
It was quick and easy. It always looks great after you’ve been here.
Justin P did an excellent job of cleaning my carpets. He was quick and efficient and was done in less than an hour. He answered all of my questions and addressed my concerns. Thanks Justin for a job well done! I will definitely request him for my future carpet cleaning requests.
I would have liked a bit more explanation upfront. The representative was very professional and I feel he did a good job, I just would have liked to know the process up front.
Thomas was very professional and informative
The gentleman “Thomas” arrived on time, was professional throughout, did a complete expert job and finished ahead of the estimated time.
The product is amazing!
Our carpet is clean like new and smells terrific!
I think they did an awesome job and made our carpet not only look better but feel better and smell better!
Technician is very professional in his manner and efficient in performance of the task at hand - this one third time using your service & his talent!!
He did a good. Carpets look very nice!
Thomas did a very good job on the tile! It looks so nice now!
Where carpet was left really wet, it dried to light yellow stains. I left a message at zerorez to have someone call me to redo and fix my carpet in den and on stairs.
Cathy Last name removed
Prompt, Thorough, Quick, Informative, Pleasant and Professional
Best carpet cleaning I have ever had. Technician was knowledgeable and very helpful. Will be using them again.
Appt was easy to book and modify. The technician arrived promptly and reviewed the areas to be cleaned. He was very conscientious and worked quickly, but thoroughly. When the job was completed (about 90 minutes later) we reviewed all the areas together. Our old, stained carpet looked great and smelled great (a light scent). This is our 3rd time booking Zerorez and will again when necessary.
I love knowing that the product is green and safe for my family. It smells clean and they are very transparent when it comes to their process and even show you the dirty water that is on its way out! Very happy with this service!
Matt was very personable and seemed to know his work. Our carpets look great.
Clean carpets
Informative and friendliness

unless you pay extra for the spotting didn't really do a great job on getting stain out