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based on 18281 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Prompt, courteous, and careful
Prompt and friendly service. Everything was explained at the beginning and any questions were answered. The cleaning spray smelled nice too! Left my house feeling fresh! Tevin was my tech and he did a great job!
Gabe did a very thorough job and explained the cleaning process.
Our carpets look great!
Will definitely use Zerorez again!
Tech was very friendly. The cleaning was clean and odorless, unlike other companies I have used in the past.
Technician charged me $130 and couldn’t get this stain out of my carpet. Not sure what I paid for. Definitely won’t use again
Gabe was very nice and helpful. I like the ease of schedule, the quote was the same as the bill, and no chemical smell! Very pleased.
The carpet dried quickly and the cleaning solution didn't have an odor.
I am thrilled with my service!
The tech called ahead and arrived on time. Very friendly and professional. We reviewed the space to be cleaned and did not take very long. Carpets look amazing and were able to get out a lot of stains I had been struggling with. Carpet was dry just a few hours later.
Thank you
I have used Zerorez previously in another home and I knew that’s who I would call to clean furniture and all the carpets when we moved into our new home. Matt did a fantastic job cleaning everything!!!
Loved that I could schedule online. Technician was very friendly and knowledgeable. The floor and shower look fantastic and the couch is so clean. Looks like new.
Carpet is now clean. Quick cleaning. Dry's fast.
Very professional, carpet looks great.
Great service! I used Stanley Steamer for years- and after finding zerorez and using them numerous times- No going back!!
Great!!
The technician did a fantastic job on my carpet which had not be cleaned for a extended period of time. He was very through and explained each step, I don't ever remember having my carpet cleaned this good ever.
Love that it is safe for children!
Fast, friendly, professional, great job done
Technician was very professional and knowledgeable. Showed up on time and worked efficiently.
Quickly available, performed service within a short period of time, thorough, professional. The technician was pleasant, knowledgeable and wore his mask and booties over his shoes to protect our floors. He didn’t need anything from us - everything he needed was provided by his van.
Fast and efficient
Great job and great technician .
The spot remover is amazing! It has taken out every spot I have treated.
The Zerorez carpet cleaning treatment has made my carpeting look and feel cleaner than any other carpet cleaning technique previously used. There is no soap residue left in the carpet which keeps the carpet cleaner longer. And, the technicians are careful with my furniture and woodwork.
Just paid a lot of money for less than an hour of time. Can’t say it’s the first time I’ve done this, but will probably be the last. Not that I am unhappy with the results but cannot justify the cost. $5/step at 30 seconds per is quite the hourly rate. $15 to pour the dirty water that is already supposed to be safe by nature if the cleaning solution being used down the drain.
While our tech John was amazing, we were supremely disappointed in the time management. We were asked to move up our appt to the 10-12 slot the say before and we obliged. The day of our appt a tech called off and we were asked at around 10:30 to move back to the 12-2 slot which we obliged. I called at about 2:25 asking if a tech was still coming out and she advised he was. Our tech did not arrive until sometime between 3:45 and 4:00. We waited at home all day for this appt when we needed to go out and get some errands run. Was hoping for some form of compensation for our patience since we waited from 10-4 for our tech.
Friendly, timely, and they do a great job!
Great customer service. Easy to schedule and great work inside the home. Highly recommend.
Prompt, professional care with amazing results!

Very professional