Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18281 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 15, 2021 — Rated 10 out of 10 by David Hullett Zerorez Indianapolis
What do you like about our products and services?

Great technician. Very polite, Covid protected and sanitary, thorough with work, explanations and inspection.

Report a concern   January 15, 2021 — Rated 9 out of 10 by D.S. Zerorez Indianapolis
What do you like about our products and services?

Quick scheduling.

Report a concern   January 15, 2021 — Rated 4 out of 10 by J.G. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

I thought it was quite expensive for the throw rug cleaning and then was told it would be an additional $15.00 to deliver the rug back to me.

Report a concern   January 15, 2021 — Rated 10 out of 10 by Jane Lawson Zerorez Indianapolis
What do you like about our products and services?

Another excellent job done! I was very pleased with the way my carpets and furniture looked. Gabe was very knowledgeable and answered my questions. This is my second time using you and I will use you going forward! Thanks!

Report a concern   January 14, 2021 — Rated 8 out of 10 by K.D. Zerorez Indianapolis
What could we do to improve?

I felt the technician was a bit hurried and did not completely resolve an area that was identified before he began. After looking at the area a day following the cleaning it appears the spot wasn’t completely removed.

Report a concern   January 14, 2021 — Rated 9 out of 10 by C.G. Zerorez Indianapolis
What do you like about our products and services?

Empowered water. No soap scum

Report a concern   January 14, 2021 — Rated 10 out of 10 by A.S. Zerorez Indianapolis
What do you like about our products and services?

We had a great experience with Zerorez. Tevin was great! I definitely plan to be a repeat customer.

Report a concern   January 14, 2021 — Rated 10 out of 10 by Danielle Odom Zerorez Indianapolis
What do you like about our products and services?

The convince and professional cleaning!

Report a concern   January 14, 2021 — Rated 10 out of 10 by E.M. Zerorez Indianapolis
What do you like about our products and services?

We like the fact that the carpets are throughly cleaned and dry fast.

Report a concern   January 14, 2021 — Rated 10 out of 10 by Fay Worden Zerorez Indianapolis
What do you like about our products and services?

Efficient and knowledgeable

Report a concern   January 14, 2021 — Rated 10 out of 10 by K.C. Zerorez Indianapolis
What do you like about our products and services?

Everything looks great and Brian did a great job!

Report a concern   January 14, 2021 — Rated 10 out of 10 by J.P. Zerorez Indianapolis
What do you like about our products and services?

Very nice clean cut service rep. Very informative. Got out most spots No smell.

Report a concern   January 13, 2021 — Rated 10 out of 10 by L.M. Zerorez Indianapolis
What do you like about our products and services?

It leaves my house feeling clean. My carpet looks brand new!

Report a concern   January 13, 2021 — Rated 10 out of 10 by Ron Jobe Zerorez Indianapolis
What do you like about our products and services?

quick, looked good even though not all stains were removed.

Report a concern   January 13, 2021 — Rated 8 out of 10 by J.M. Zerorez Indianapolis
What could we do to improve?

Would highly recommend Zerorez 😊

Report a concern   January 13, 2021 — Rated 10 out of 10 by E.R.S. Zerorez Indianapolis
What do you like about our products and services?

The result is always fantastic! I call Zerorez when tenants move out of rentals that I own or manage because the carpets are generally in bad shape. I love seeing the before and after!

Report a concern   January 13, 2021 — Rated 10 out of 10 by C.B. Zerorez Indianapolis
What do you like about our products and services?

Very thorough.

Report a concern   January 13, 2021 — Rated 10 out of 10 by F.C. Zerorez Indianapolis
What do you like about our products and services?

The Gentleman who cleaned our carpet and chairs was very polite, friendly and efficient.

Report a concern   January 13, 2021 — Rated 3 out of 10 by T.C. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

The tech who came out was not the cleanest. We had you out not to make things better not worse. The hoses were so dirty I had to mop my hardwood floors twice after he left. He sprayed the carpets with pretreatment that ended up on my clothes and on other items in my closet as well. His booties he wore in the house were dirty as well.

Report a concern   January 12, 2021 — Rated 0 out of 10 by W.M. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

The total was of $134. As usual, the tech started with letting me know that the 3 rooms needed clean is actually 4 rooms and he would need to add $$$ to the price. The total area I had cleaned was maybe 800 sq. Ft. Once the tech got to the high traffic area I asked what Zerorez do to get rid of the dirt. The tech said they do use any chemicals so the high traffic areas are still dirty. So I went and rented a rug doctor machine and cleaned it myself. Tons for dirt extracted from the carpet and all looks good now. Unfortunately I wasted my money and time I had to take off from work. Disappointing to say the least and out the cash.

Report a concern   January 12, 2021 — Rated 10 out of 10 by Myrletta Blades Zerorez Indianapolis
What do you like about our products and services?

No chemicals. Fast and friendly service

Report a concern   January 11, 2021 — Rated 10 out of 10 by Robert Duncan Zerorez Indianapolis
What do you like about our products and services?

We like the obvious clean appearance and feel. Also the courtesy and professionalism of the men who do the job.

Report a concern   January 10, 2021 — Rated 10 out of 10 by Emily Clare Zerorez Indianapolis
What do you like about our products and services?

Quick, efficient, and thorough service!

Report a concern   January 10, 2021 — Rated 10 out of 10 by Nikki Grigsby Zerorez Indianapolis
What do you like about our products and services?

We had the best service! Communication was great and our technician was awesome!

Report a concern   January 10, 2021 — Rated 10 out of 10 by B.G. Zerorez Indianapolis
What do you like about our products and services?

The technician does a very good job cleaning. He was very professional.

Report a concern   January 9, 2021 — Rated 10 out of 10 by J.M. Zerorez Indianapolis
What do you like about our products and services?

Ease of making appointments online with verifications of appointment. Phone reminder and questions could be asked. Technician called ahead of appointment with an arrival time. Technician was timely and efficient.

Report a concern   January 9, 2021 — Rated 10 out of 10 by Ashley Bond Zerorez Indianapolis
What do you like about our products and services?

Fast, courteous and friendly techs

Report a concern   January 9, 2021 — Rated 10 out of 10 by Chris Geighes Zerorez Indianapolis
What do you like about our products and services?

Technician John was great! Did a great job cleaning the tough spots in my carpeting.

Report a concern   January 9, 2021 — Rated 10 out of 10 by S.H. Zerorez Indianapolis
What do you like about our products and services?

Results were even better than promised. Technician did not try to "hustle" me. He was extremely careful of my belongings, unlike a previous company's personnel. I found NOTHING to complain about.

Report a concern   January 9, 2021 — Rated 5 out of 10 by A.A. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

The technician was nice and on time. I showed him my two trouble areas and he said they should be no problem. The one area (make-up) came out; however, the second area (water) did not come up although he told me it all came out. I tried to call today to ask if someone would come back out; however, I was on hold and no one ever answered and when promoted to press 1 to leave a message it never worked.


Privacy Policy