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based on 18281 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quick scheduling.
I thought it was quite expensive for the throw rug cleaning and then was told it would be an additional $15.00 to deliver the rug back to me.
Another excellent job done! I was very pleased with the way my carpets and furniture looked. Gabe was very knowledgeable and answered my questions. This is my second time using you and I will use you going forward! Thanks!
I felt the technician was a bit hurried and did not completely resolve an area that was identified before he began. After looking at the area a day following the cleaning it appears the spot wasn’t completely removed.
Empowered water. No soap scum
We had a great experience with Zerorez. Tevin was great! I definitely plan to be a repeat customer.
The convince and professional cleaning!
We like the fact that the carpets are throughly cleaned and dry fast.
Efficient and knowledgeable
Everything looks great and Brian did a great job!
Very nice clean cut service rep. Very informative. Got out most spots No smell.
It leaves my house feeling clean. My carpet looks brand new!
quick, looked good even though not all stains were removed.
Would highly recommend Zerorez 😊
The result is always fantastic! I call Zerorez when tenants move out of rentals that I own or manage because the carpets are generally in bad shape. I love seeing the before and after!
Very thorough.
The Gentleman who cleaned our carpet and chairs was very polite, friendly and efficient.
The tech who came out was not the cleanest. We had you out not to make things better not worse. The hoses were so dirty I had to mop my hardwood floors twice after he left. He sprayed the carpets with pretreatment that ended up on my clothes and on other items in my closet as well. His booties he wore in the house were dirty as well.
The total was of $134. As usual, the tech started with letting me know that the 3 rooms needed clean is actually 4 rooms and he would need to add $$$ to the price. The total area I had cleaned was maybe 800 sq. Ft. Once the tech got to the high traffic area I asked what Zerorez do to get rid of the dirt. The tech said they do use any chemicals so the high traffic areas are still dirty. So I went and rented a rug doctor machine and cleaned it myself. Tons for dirt extracted from the carpet and all looks good now. Unfortunately I wasted my money and time I had to take off from work. Disappointing to say the least and out the cash.
No chemicals. Fast and friendly service
We like the obvious clean appearance and feel. Also the courtesy and professionalism of the men who do the job.
Quick, efficient, and thorough service!
We had the best service! Communication was great and our technician was awesome!
The technician does a very good job cleaning. He was very professional.
Ease of making appointments online with verifications of appointment. Phone reminder and questions could be asked. Technician called ahead of appointment with an arrival time. Technician was timely and efficient.
Fast, courteous and friendly techs
Technician John was great! Did a great job cleaning the tough spots in my carpeting.
Results were even better than promised. Technician did not try to "hustle" me. He was extremely careful of my belongings, unlike a previous company's personnel. I found NOTHING to complain about.
The technician was nice and on time. I showed him my two trouble areas and he said they should be no problem. The one area (make-up) came out; however, the second area (water) did not come up although he told me it all came out. I tried to call today to ask if someone would come back out; however, I was on hold and no one ever answered and when promoted to press 1 to leave a message it never worked.

Great technician. Very polite, Covid protected and sanitary, thorough with work, explanations and inspection.