Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18801 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 6, 2021 — Rated 10 out of 10 by D.F. Zerorez Indianapolis
What do you like about our products and services?

Great service, great results!

Report a concern   June 6, 2021 — Rated 6 out of 10 by H.H. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

One week prior to host a Graduation party, I made an appointment and want quoted a time between 12p-4pm. The technician had not arrived by 410p, I called the company to find out when he’d arrive. Scheduling informed me that he had changed the time for his arrival and would be here by 515p. At 530pm he had not called and we had to reschedule for the following day. It was an inconvenience to us and inconsiderate not to call and update us if they were running behind schedule.

Report a concern   June 6, 2021 — Rated 10 out of 10 by S.H. Zerorez Indianapolis
What do you like about our products and services?

John did a great job cleaning my carpets. He is very dedicated, knows how to do things right and very professional.

Report a concern   June 6, 2021 — Rated 10 out of 10 by Tish Hocker Zerorez Indianapolis
What do you like about our products and services?

My carpets aren’t left damp not wet like other commercial carpet cleaners. You are able to get spots out that I wouldn’t have thought would come out. My last tech was very honest with me in helping me to make a decision that would have cost me extra money and wouldn’t have been worth it. I appreciate the honesty. My carpets look great.

Report a concern   June 5, 2021 — Rated 9 out of 10 by D.W. Zerorez Indianapolis
What do you like about our products and services?

No residue

Report a concern   June 5, 2021 — Rated 10 out of 10 by S.R. Zerorez Indianapolis
What do you like about our products and services?

My carpet is beautiful! Older carpeting with some recent pet accidents. The technician was so thorough and did an incredible job. I am amazed at how clean it is...looks new!

Report a concern   June 5, 2021 — Rated 10 out of 10 by L.R. Zerorez Indianapolis
What do you like about our products and services?

The products don't have an odor. The dry time is faster.

Report a concern   June 5, 2021 — Rated 10 out of 10 by Nancy Kilgore Zerorez Indianapolis
What do you like about our products and services?

Employees are very nice and so into pleasing the customer. The carpet always looks great!

Report a concern   June 5, 2021 — Rated 10 out of 10 by Susan Winter Zerorez Indianapolis
What do you like about our products and services?

My experience with Zerorez was great. Tevin was polite and professional, and arrived on time. My tile floors have never looked this good!

Report a concern   June 5, 2021 — Rated 10 out of 10 by T.G. Zerorez Indianapolis
What do you like about our products and services?

No chemicals and great technicians.

Report a concern   June 4, 2021 — Rated 10 out of 10 by N.T. Zerorez Indianapolis
What do you like about our products and services?

Love the results and our technician Tevin! 6/3/21!!!

Report a concern   June 4, 2021 — Rated 10 out of 10 by Kristi Selker Zerorez Indianapolis
What do you like about our products and services?

Gerald was fantastic! Great service, extremely helpful.

Report a concern   June 4, 2021 — Rated 10 out of 10 by Tyler Ratcliff Zerorez Indianapolis
What do you like about our products and services?

Great service!

Report a concern   June 4, 2021 — Rated 10 out of 10 by A.F. Zerorez Indianapolis
What do you like about our products and services?

Zero rez is reliable, they do good follow up and they are conscientious about their products and making sure their customers are happy.

Report a concern   June 3, 2021 — Rated 10 out of 10 by D.C. Zerorez Indianapolis
What do you like about our products and services?

Knowledgeable techs, thorough job

Report a concern   June 3, 2021 — Rated 10 out of 10 by K.C. Zerorez Indianapolis
What do you like about our products and services?

Service people are always very respectful and knowledgeable. Your product does a good job of cleaning and dries quickly.

Report a concern   June 3, 2021 — Rated 10 out of 10 by S.S. Zerorez Indianapolis
What do you like about our products and services?

Great JOB, GOT UP SOME VERY HARD SPOTS THAT I DID NOT THINK WOULD COME OUT. VERY POLITE WORKER. WILL HAVE AGAIN AND LET EVERYONE KNOW ABOUT SERVICE

Report a concern   June 3, 2021 — Rated 10 out of 10 by S.V. Zerorez Indianapolis
What do you like about our products and services?

My 11 year old carpet looks like new now. The service, professionalism, and ease of booking are all top-notch.

Report a concern   June 3, 2021 — Rated 10 out of 10 by Amy Van Jelgerhuis Zerorez Indianapolis
What do you like about our products and services?

Very easy to schedule. Every step of the process always goes smoothly. And I feel like my carpets (and upholstery) are clean after without the residue, soap smell, or crunch that other cleaners leave behind.

Report a concern   June 3, 2021 — Rated 10 out of 10 by L.M. Zerorez Indianapolis
What do you like about our products and services?

On time. Explained service. Great Teck. Friendly service. Fair price.

Being elderly, would appreciate moving large objects or using stiro pads as Stanley Steemer does.

Report a concern   June 3, 2021 — Rated 10 out of 10 by R.L. Zerorez Indianapolis
What do you like about our products and services?

Thomas was thorough, careful and attentive to details. Great job!

Report a concern   June 3, 2021 — Rated 10 out of 10 by N.Z. Zerorez Indianapolis
What do you like about our products and services?

Very professional, very helpful moving a couple of things. Floors clean and not crunchy.

Report a concern   June 3, 2021 — Rated 10 out of 10 by R.E. Zerorez Indianapolis
What do you like about our products and services?

Better than any other in my opinion, I love that the carpets are practically dry when you are finished. The cleaners you use smell great. And I love that you have the controlled flooding option for heavily saturated areas. All around just the best.

Report a concern   June 3, 2021 — Rated 10 out of 10 by J.B. Zerorez Indianapolis
What do you like about our products and services?

Very professional but also very kind. Explained the entire process thoroughly and was very detailed with the cleaning. He noticed areas that I hadn’t!

Report a concern   June 3, 2021 — Rated 9 out of 10 by S.S. Zerorez Indianapolis
What do you like about our products and services?

They got out pet stains

Report a concern   June 2, 2021 — Rated 9 out of 10 by Tammy Hickman Zerorez Indianapolis
What do you like about our products and services?

The carpets and sofa all smell great and look clean.

Report a concern   June 2, 2021 — Rated 10 out of 10 by J.B. Zerorez Indianapolis
What do you like about our products and services?

Excellent job doing the work by John P, friendly, competent, and professional. The process exceeds expectations in cleaning carpet and upholstery. Will use again when needed.

Report a concern   June 2, 2021 — Rated 0 out of 10 by J.R. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Your cleaning service did not clean my carpet nor my loveseat. I have sent you pictures showing the horrible condition they were left in. I also stated several other problematic issues with our service. We strongly believe that our money should be refunded. I have been told this is not something Zerorez will do, no matter how bad the service was. I am left only to spread my honest review as far and wide as I can.

Report a concern   June 1, 2021 — Rated 9 out of 10 by Barry Hindman Zerorez Indianapolis
What do you like about our products and services?

Your techs were very friendly and efficient.

Report a concern   May 31, 2021 — Rated 10 out of 10 by A.J. Zerorez Indianapolis
What do you like about our products and services?

The results of the cleaning were excellent, and we like that the process is chemical free. Our technician was also extremely polite.


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