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based on 18801 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
One week prior to host a Graduation party, I made an appointment and want quoted a time between 12p-4pm. The technician had not arrived by 410p, I called the company to find out when he’d arrive. Scheduling informed me that he had changed the time for his arrival and would be here by 515p. At 530pm he had not called and we had to reschedule for the following day. It was an inconvenience to us and inconsiderate not to call and update us if they were running behind schedule.
John did a great job cleaning my carpets. He is very dedicated, knows how to do things right and very professional.
My carpets aren’t left damp not wet like other commercial carpet cleaners. You are able to get spots out that I wouldn’t have thought would come out. My last tech was very honest with me in helping me to make a decision that would have cost me extra money and wouldn’t have been worth it. I appreciate the honesty. My carpets look great.
No residue
My carpet is beautiful! Older carpeting with some recent pet accidents. The technician was so thorough and did an incredible job. I am amazed at how clean it is...looks new!
The products don't have an odor. The dry time is faster.
Employees are very nice and so into pleasing the customer. The carpet always looks great!
My experience with Zerorez was great. Tevin was polite and professional, and arrived on time. My tile floors have never looked this good!
No chemicals and great technicians.
Love the results and our technician Tevin! 6/3/21!!!
Gerald was fantastic! Great service, extremely helpful.
Great service!
Zero rez is reliable, they do good follow up and they are conscientious about their products and making sure their customers are happy.
Knowledgeable techs, thorough job
Service people are always very respectful and knowledgeable. Your product does a good job of cleaning and dries quickly.
Great JOB, GOT UP SOME VERY HARD SPOTS THAT I DID NOT THINK WOULD COME OUT. VERY POLITE WORKER. WILL HAVE AGAIN AND LET EVERYONE KNOW ABOUT SERVICE
My 11 year old carpet looks like new now. The service, professionalism, and ease of booking are all top-notch.
Very easy to schedule. Every step of the process always goes smoothly. And I feel like my carpets (and upholstery) are clean after without the residue, soap smell, or crunch that other cleaners leave behind.
On time. Explained service. Great Teck. Friendly service. Fair price.
Being elderly, would appreciate moving large objects or using stiro pads as Stanley Steemer does.
Thomas was thorough, careful and attentive to details. Great job!
Very professional, very helpful moving a couple of things. Floors clean and not crunchy.
Better than any other in my opinion, I love that the carpets are practically dry when you are finished. The cleaners you use smell great. And I love that you have the controlled flooding option for heavily saturated areas. All around just the best.
Very professional but also very kind. Explained the entire process thoroughly and was very detailed with the cleaning. He noticed areas that I hadn’t!
They got out pet stains
The carpets and sofa all smell great and look clean.
Excellent job doing the work by John P, friendly, competent, and professional. The process exceeds expectations in cleaning carpet and upholstery. Will use again when needed.
Your cleaning service did not clean my carpet nor my loveseat. I have sent you pictures showing the horrible condition they were left in. I also stated several other problematic issues with our service. We strongly believe that our money should be refunded. I have been told this is not something Zerorez will do, no matter how bad the service was. I am left only to spread my honest review as far and wide as I can.
Your techs were very friendly and efficient.
The results of the cleaning were excellent, and we like that the process is chemical free. Our technician was also extremely polite.

Great service, great results!