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based on 18281 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our service provider was incredible. Respectful, friendly, and efficient!
You left spots all over my carpet and now you refuse to resolve the problem!!!! I’m ress as day to put the pictures and my story in FB, Twitter, Instagram, and any other social site I can find.
u use what i liked to drink and that is you ready you may laugh but i am very very very serious when i say FILTERED WATER thxs
The staff are friendly, and seem to care about what they are doing. It seems clean, fresh and dries quickly.
We liked the tech. that cleaned our carpet. He was very nice and respectful and professional. He spent more time than I expected making me feel like he was giving us his best effort to get our carpet as clean as it could be.
My tech was very knowledgeable and informative......completed the job to 100% satisfaction.
Great customer service!
I like how there’s no shampoo and I like how friendly everyone is.
Very good work, and happy that the guy did not leave until I was satisfied
Natural cleaning.
I like this service providing a toxic free carpet cleaning. Service was great. Carpet dries quick. I shared with my friends the same day.
I like the lack of chemicals involved, it feels like a much cleaner experience. Very pleasant and helpful staff.
Very knowledgeable technician, did a fabulous job.
Your tech was outstanding, we were quite pleased
Professional associate
I admit I was hesitant as I was not familiar with zerorez. But decided to take advantage of the special, three rooms and a hallway for $119. After the carpet dried for eight hours, I was blown away. I have three dogs and two cats living inside the house, and the carpet was naturally dirty and smelly. The carpet looks brand new again! So clean and fresh looking, again I am thoroughly impressed and happy.
My carpets look great when they were done and dried very quickly.
I love that my carpet is soft, not crunchy like what soaps leave behind.
Technician was professional, efficient and friendly
Easy to schedule, arrived on time and did a great job.
Guys were courteous and thorough. Carpets look great!
Great service!
Cleaner was good.
Great experience! The technician was very knowledgeable and explained the process. This process did a great job on my carpets and tile floors.
Excellent job! Our service tech was knowledgeable and professional. We are very pleased!
There were a few areas that still had some minor pet stains. I went ahead and used some carpet cleaner solution and got those stains out by hand. Perhaps this is normal to have remaining stains that you have to treat by hand. Carpet does look much better now.
The service technician was very courteous and called 15 minutes before he arrived. Went above and beyond while cleaning the carpeting.
The carpets weren’t that much more clean than when we’ve had other companies clean them. It cost much more for zero res to clean and you were highly rated so I had higher expectations.
Tevin was very knowledgeable about the cleaning process Zerorez uses. If he had any questions, he asked me before he started cleaning. I saw some of the debris the vacuum sucked out of my carpet and was grossed out. And I vacuum a couple times a week!
The person that came out to measure and give us an estimate tracked snow/water/salt all over our carpet and two rooms of hard floors until his boots were finally dry. We never even received an estimate so it was a waste of time anyway.