Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18281 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 23, 2021 — Rated 10 out of 10 by Sheila Beavin Zerorez Indianapolis
What do you like about our products and services?

Very professional and thorough

Report a concern   February 22, 2021 — Rated 10 out of 10 by Jenna Petroff Zerorez Indianapolis
What do you like about our products and services?

Wonderful experience! Will do it again.

Report a concern   February 22, 2021 — Rated 10 out of 10 by H.G. Zerorez Indianapolis
What do you like about our products and services?

Love the clean, fresh smell accompanying our carpet cleaning. Scheduling is easy.

Report a concern   February 22, 2021 — Rated 10 out of 10 by Katie Marks Zerorez Indianapolis
What do you like about our products and services?

They made sure I was satisfied with everything!

Report a concern   February 21, 2021 — Rated 10 out of 10 by B.K. Zerorez Indianapolis
What do you like about our products and services?

Service

Report a concern   February 21, 2021 — Rated 10 out of 10 by Steve Schmidt Zerorez Indianapolis
What do you like about our products and services?

You guys did a great job! you were on time and very professional!!

Report a concern   February 21, 2021 — Rated 10 out of 10 by E.M. Zerorez Indianapolis
What do you like about our products and services?

Carpets clean up nicely. Staff is courteous and knowledgeable.

Report a concern   February 21, 2021 — Rated 10 out of 10 by Diane Carson Zerorez Indianapolis
What do you like about our products and services?

I had an emergency, left a message that evening and you called first thing the next morning, and had someone here by mid day. THANK YOU

Report a concern   February 20, 2021 — Rated 7 out of 10 by E.W. Zerorez Indianapolis
What could we do to improve?

Missed some spots. Overlooked.

Report a concern   February 20, 2021 — Rated 7 out of 10 by A.S. Zerorez Indianapolis
What could we do to improve?

Technicians take care of customer’s house like it was their own. Close doors to outside as much as they can, turn off lights they turn on, clean up water that gets on hard wood floors.

Report a concern   February 20, 2021 — Rated 10 out of 10 by Jim Kennedy Zerorez Indianapolis
What do you like about our products and services?

Technician was very professional.He done a great
job on our carpet and sofa.

Report a concern   February 19, 2021 — Rated 10 out of 10 by R.G. Zerorez Indianapolis
What do you like about our products and services?

Good service and reps.

Report a concern   February 19, 2021 — Rated 10 out of 10 by K.M. Zerorez Indianapolis
What do you like about our products and services?

Carpets clean and many precautions taken for protecting furniture and Covid. Carpets were dry within 6 hours

Report a concern   February 19, 2021 — Rated 10 out of 10 by L.H. Zerorez Indianapolis
What do you like about our products and services?

Very satisfied

Report a concern   February 19, 2021 — Rated 7 out of 10 by B.S. Zerorez Indianapolis
What could we do to improve?

The cleaning did illuminate an old dog smell from the carpet from our previous owner. That was the major goal for this cleaning. However, it did not take out any of the hard stains. There are a couple places where chocolate milk or something stained the carpet in those remain.

Report a concern   February 19, 2021 — Rated 10 out of 10 by J.M. Zerorez Indianapolis
What do you like about our products and services?

Kevin did a fantastic job! He went above and beyond what was expected of him. He spent extra time on areas that had stains and brightened the dark, heavy walking paths on our carpet.
Kevin was very careful with the equipment and protected our woodwork and walls.
Excellent work!

Report a concern   February 19, 2021 — Rated 8 out of 10 by B.M. Zerorez Indianapolis
What could we do to improve?

n/a

Report a concern   February 19, 2021 — Rated 8 out of 10 by B.M. Zerorez Indianapolis
What could we do to improve?

When the tech was completing the re-clean he stated that I had only paid to have 2 areas protected and that he sprayed the protectant on all the surfaces. I said that the previous tech was suppose to put protectant on all. the tech said I didn't pay for that. I said I want to pay for the services rendered. The tech called the office where they put together the invoice. I was charged $35/4 rooms. I paid it.
However, I could take a hand held spray bottle and spray protectant on my carpets for far .

Report a concern   February 18, 2021 — Rated 10 out of 10 by P.H. Zerorez Indianapolis
What do you like about our products and services?

The two technicians were very professional and worked efficiently.

Report a concern   February 18, 2021 — Rated 10 out of 10 by Kailly Stanich Zerorez Indianapolis
What do you like about our products and services?

Everything! I was very happy with the service! Thank you!

Report a concern   February 17, 2021 — Rated 10 out of 10 by S.S. Zerorez Indianapolis
What do you like about our products and services?

Clean not chemical smell - dirt/dust removal helped my allergies.

Report a concern   February 17, 2021 — Rated 9 out of 10 by H.T. Zerorez Indianapolis
What do you like about our products and services?

On time and considerate. Thank you!

Report a concern   February 17, 2021 — Rated 10 out of 10 by K.T. Zerorez Indianapolis
What do you like about our products and services?

I really like the toxin free way and it dries quickly. Tevin and his partner were very professional and did a great job!

Report a concern   February 16, 2021 — Rated 10 out of 10 by B.B. Zerorez Indianapolis
What do you like about our products and services?

Easy to book, no crazy smells

Report a concern   February 16, 2021 — Rated 10 out of 10 by John & Rita Copas Zerorez Indianapolis
What do you like about our products and services?

We were very pleased the way the carpets looked when the tech finished.Have used before and will when needed next time.

Report a concern   February 16, 2021 — Rated 10 out of 10 by M.U. Zerorez Indianapolis
What do you like about our products and services?

Everything down to the last detail was fantastic! From the techs to the final results! Also, the changes made to accommodate with COVID-19 was great! 6 year old couch looked next to brand new! Carpets cleaned, refreshed, and brought back to new! I always recommend Zerorez because of every last detail that is put into the product and services!

Report a concern   February 15, 2021 — Rated 10 out of 10 by B.M. Zerorez Indianapolis
What do you like about our products and services?

The technician came in, assessed the carpets and went right to work. He was finished with two rooms and a hallway within an hour.

Report a concern   February 14, 2021 — Rated 9 out of 10 by M.C. Zerorez Indianapolis
What do you like about our products and services?

That you use water to clean the carpets and not soap

Report a concern   February 14, 2021 — Rated 10 out of 10 by A.S. Zerorez Indianapolis
What do you like about our products and services?

Timely, effective, and personable!

Report a concern   February 13, 2021 — Rated 10 out of 10 by Darrel Clark Zerorez Indianapolis
What do you like about our products and services?

The product works and leaves no obnoxious smell.

Darrel Clark


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