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based on 18281 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No harsh chemicals
Very professional and explained everything they were doing
great job
My carpets r older and were really dirty, with a lot of work they look fabulous! Thank you for coming out and redoin some things
YOU NEED TO COMMUNICATE SOON AND REPLACE SOME OF MY LOSSES
PLEASE DO NOT IGNORE THIS
THANK YOU
BEV Last name removed
HEALTH & FITNESS CONSULTANT
Phone number removed LVM NO TEXT PLEASE
The service guys are very polite. They explain what they are doing. They are thorough and professional. No complaints. The carpets come out beautiful and dry very quickly.
Keep your scheduled appointments on time without rescheduling twice on same call. This is 2nd time we used you and it happened both times.
The Tech that cleaned this time was very rough hitting the baseboards quite often, marking them with equipment. Maybe he is new but he also needs to be more careful and maybe stay off phone calls while he is running the equipment.
The tech did not do as good a job as the 1st Tech did in as much as there was still little spots that did not clean up which I was able to clean after he left.
If we use zerorez again, we will not want this Tech.
Our technician was very professional and polite. He did an excellent job cleaning and protecting our carpets!
Everything!!!
Everything. Very happy with the great job Dakota did with the carpet cleaning. You can use other services but it's just not the same as the quality of service you get with this company
Ease to schedule, ease to coordinate cleaning, friendliness of technician, good cleaning!
Your technician was courteous and did a thorough cleaning on a chair and my carpet. Both items look great.
Efficient, courteous, arrived on time and did a good job
Your service tech was very professional and Gerald did a good job.
No residue. Drying time.
Great, thoughtful, knowledgeable techs. Good job and happy with the cleaning of my sofas!
The tech Terry was very good, polite and was quick. Knew his job, he deserves a raise!!
Very thorough explanation of services and treatments. Always satisfied with the techs, their careful application and respectfulness of the home
Very professional, efficienct.
Natural products, fast easy and on time. Got a lot of stains up from our beige carpet and we have two lab dogs!
Thorough non chemical clean
The technition was friendly and explained procedures. The product didn't take up some of the stains even though he sprayed so we had to treat them ourselves.
The technician was very knowledgeable and was courteous while I was working from home. The technician was also very kind. After the carpets were cleaned and ALL stains completely removed my whole house smelled wonderful. Will work with Zerorez Indianapolis every time I get my carpets cleaned!
Great service! Our carpet, upholstery, and grout are super cleans, and out the technician was friendly, thorough, and polite.
The carpets are very very clean which is great but there is now a musty odor in the house:( and we are just putting it on the market
On time good work reasonable price
Carpets were clean, dried quickly and follow up on problem area was addressed
Did a great job!
The carpet looks as bad or worse than it did before the cleaning.
Men who provided the service were knowledgeable and friendly. Got right to work without any delays