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based on 18281 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Dacoda was a fantastically hard worker and very thorough!! Our carpets look like new. He did a wonderful job!
Great service! Friendly staff.
Justin did a wonderful job. He was courteous and explained everything. I am very pleased and have already recommended Justin and Zerorez to a couple of people.
You are aware. Not going to elaborate here. Horrible service.
Works well, dries quick, and always seem to get a very friendly and informative tech.
Work was done promptly and Jason explained the whole process ver well.
Great customer service, cleaning and sanitizing worked well, courteous and knowledgeable technicians
Very professional personnel and a great cleaning procesz.
Timely. Polite. Professional.
They very friendly, and did a good job.
Great service! Great results!
I like the fact that the cleaning is not chemical and does not smell outside of fresh. I also like how kind and knowledgeable the techs are and how respectful they are of being in my home and wearing masks.
I have off white berber carpet which is 17 years old end result is amazingly clean. Many pet stains are gone. I recommend “Zero” to get the job done.
I’ve been happy with your cleaning before, but this time which was a week and a half ago, my carpet looks spotty and yellowish where he must of put some spot remover on. It looked ok when wet, but when it dried it didn’t look clean.
Communication. Truck broke down on Saturday so my appointment had to he canceled. I had to call back to find out when they would be out on Monday. They should have called me
The technician (Justin P) was polite and professional. Went right to work. No added sales pitch to add up additional cost and explained all charges before he started.
First name removed M
Greenwood IN
My technician was very very late. No one called to warn me. I had to call because I thought I had been missed. My appt was 8-12 and he did not come until after 2. This was after I had been rescheduled from my original appointment from the weekend before.
The deep cleaning services were great. Tevin was amazing in explaining all the products.
Quality, quick service. Professional. Would be happy to recommend to friends and.family.
This was my first time using the service. The carpets looked great after being cleaned and the technican (Taylor) was very professional and very respectful. I was given some information on other services that are offered and would use them again.
I called the office the day after service stating that the carpet seemed very wet and it took over 24 hours for it to dry, with a few spots still damp. Also, there were several areas where the loops had been puiled or cut by the machine when the technician ran the machine across the nap of the carpet. I was told a manager would call me back and no one ever has. Although the carpet looks very clean, I'm very disappointed with your sevice.
I love the professional style and service Zerorez provides. Plus, there is never any pushy sales tactics to buy more! The service man explained everything and took his time to do a fantastic job on our dirty carpet! Thank you!
staff is courteous and professional. Carpets are so clean and smell great. Even the difficult spots are gone. I highly recommend Zeorez
No soap dries fast
This is the company I will use from now on! They were careful in making sure the equipment they used would not damage our walls. They did a great job in making our even "tired" carpeting perk up. They were prompt and explained about their products. No standing around for this two-man crew! They were in and out in a timely manner! We appreciate a job well done!
Re clean guarantee in this case!
Justin was clean, professional, and took the time to explain the cleaning process. I thought my carpets had been ruined by previous carpet cleaning methods. Zero Rez resurrected the carpets. I will have Justin back to help with my carpets, again.
The Technician went above and beyond. Everyone was courteous and friendly. Highly recommended this service.
Safe for my kids and it dried fast.
Jordan C. was prompt courteous and performed services beyond expectations