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based on 18281 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We loved our service and our technician was so thorough and helpful. He provided recommendations based on our needs and provided amazing results. We are really happy with the final result and would definitely recommend Zerorez Indianapolis!
Nice and efficient service people. Results were amazing. Certainly a KEEPER!!
The tile in the room they cleaned has new marks on it. Sent an email and haven't heard back from anyone.
Thank you for a thorough carpet cleaning. My carpets look great, and I will recommend you to family and friends.
The technician was very friendly and did a fantastic job!! Impressive work!
Works better than any cleaning we’ve had in 20 years. Pulls the carpet nap up. Fast drying.
I liked the idea that you started with clean product and ended with a health clean carpet.
The carpet is clean and smells good
Since we are a business, it was appealing that Zerorez could accommodate our carpet cleaing on a Saturday, instead of during normal business hours. Matt was our service tech and did a very thorough, outstanding job. We will contact Zerorez in the future for our carpet cleaning needs. Thank you!
We needed two offices completed and both were done on the same day. They showed up early and got right to work. Carpets look clean and I will use them again. Prices were very competitive.
Todd
Our technician was friendly, efficient and very thorough. We loved the service and the results.
Our technician was punctual and efficient. Very please! Carpets look and feel great.
The Gentleman that did my carpet was extremely helpful and informative. Even though it was a late work day for him, he did NOT rush my job.
Carpets were not cleaned well. The next day I still pulled up dirt from carpet.
Excellent service once they got here. Major problems initially on day of carpet cleaning. Scheduler was professional and helpful after initially telling us they would have to reschedule due to technicians not showing up for work. Manager called and followed through and we ended up having the service performed on the day it was supposed to be done.
Our technician was very friendly, knowledgeable and honest with his recommendations! The carpets look and feel great!
Nice service. Great value.
Carpet looks excellent.
Technician explained the process, noticed we had pets & checked with a black light.
The carpet looks almost new.
Trying was great.
I have sent in photos of my completed job and am awaiting management to return my call on Monday with an action plan of correction.
John is always amazing! He is so friendly positive & helpful- you couldn’t ask for a better technician!
Customer service
Project completion
I love that there aren’t any harsh chemicals. Iv never had my carpets cleaned professionally bed and the guys that came out was really nice and was happy to show me how it all worked.
Overall great experience!
My carpet looked great after the cleaning was completed. The technician was very knowledgeable and professional. I will continue to use this service.
Your service people are very professional, hardworking and pleasant. The Carpet looks fantastic after the job is completed.
Easy and not messy
Everything was good.
As soon as I told him about the price change, he seemed really bothered and mad. I will always request the guy that usually cleans us with you guys from here on out. I even offered him a water.
We are getting ready to put our house up for sale and knew we needed the carpet cleaned as we have 2 dogs and a toddler that have dirtied the floors for the past 4 years. ZeroRez pulled up so much dirt and dog hair AFTER I extensively vacuumed the day before. It was a embarrassing! (And gross!) They left the carpet looking brand new! We are so pleased with their services and will definitely use them again. Dacoda was educational on the process and did great work. Highly recommend!!

The product doesn't seem to work.