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based on 18801 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My carpets look fantastic now!
Excellent service. Tech was on time, friendly, helpful and did an excellent job.
Zerorez does the best cleaning of all carpet cleaners.
Zerorez cleaned our carpets better than any of the others. Their process is way better
The service man that showed up to provide service was very pleasant, informative of what was included, and how it all worked. It looks Great! Thanks very much!
There was a spot on the couch that didn't come out at all. Also I wish there was more we could have done to address the cat urine problem.
Carpets look so clean and house smells clean!
Technician I had did a fabulous job!
Bri was nice and thorough
Always have professional and courteous employees. Like non toxic cleaning. Just be prepared for a longer window of time.
Very affordable and friendly staff.
We paid over $500 and there are still stains on our carpet, ottoman, & chair. When I called to express my concern, the staff member told me they would text me a number where I could text pictures of the remaining stains. No one texted me. I called back the next day and the staff member gave me the number to text. I texted the appropriate number pictures of the stains and no one has followed up with me.
Thomas was amazing! We have used Zerorez for the last few years. We have pets & kids, so stains are commonplace. Previous carpet cleaning companies promised stains would not reappear, but they always did. Those same stains do not reappear with Zerorez. Won't use anyone else!
Technician: Tevin K done an excellent cleaning job . My carpet looks like new. It is 10 years old. I was very pleased with the service.
Name removed
I thought the technician did a wonderful job and he was very friendly and professional.
Cleaning process, carpet dries quickly. Pleasant technicians.
The carpet cleaning was spectacular. The technician was able to lift pop and pet stains that have been in the carpet for years. I can’t recommend Zerorez enough. Simply amazing!
Very professional staff and company. As a real estate broker I would recommend Zerorez for all your floor cleaning needs. They did an outstanding job on our ceramic tile - grout lines look like new. Carpet looks great and the upholstery they cleamed looks close to new!
Staff are well trained and arrived punctually.
Great customer service my sofa wasn’t as fresh smelling as I thought it would be
The process seemed to make more sense for the environment and the inhabitants. Not alot of chemicals for my family to have to breathe.
Efficient and kind.
So far every thing is great! Already recommended a friend, her name is Karen Woodall and she will be contacting you soon thanks again!
Good communication, quality work
Zerorez was easy to schedule and work with. The carpets in our house looked great and the team that came was on time and shared a lot of photos.
Carpet always looks so much brighter and no residue or smell left behind
Excellent service.
Ryan was very courteous and professional. He explained things thoroughly and did an excellent job.
I’ve had Zerorez clean a few times now and they always explain things thoroughly. Each tech has been very polite and considerate. On top of that they do a terrific job!
My carpet was thoroughly cleaned. From my previous ZeroRez cleaning 18 months earlier, I never got one stain or discolored spot to appear between cleanings. My carpet now holds up!
The operator did give a 100% effort. They are definitely my first choice in cleaning services.
Excellent carpet care by the technician. Looks great.