What our clients think of us!

Great group. Mr Daehler was a great representative for the company

Good customer service and quality cleaning.

Staff is smart, friendly and efficient. Always on time and keeping me updated. The process itself is wonderful. Leaves a lot less water in the carpet, so it dries faster. I own several rentals here and I have used them quite a bit. Highly recommend!

Greta and friendly service!

Thomas did an excellent job cleaning the carpets and tile flooring. The grout looks so much better.

The tech did a nice job on the part of the carpet he cleaned. While I had removed lamps and small furnishings from the room, I was told he could not touch anything to move it, so the remaining furniture was not moved for cleaning. Since I am 73 yrs old I am unable to move the chairs out of the room so this presented a problem for a thorough cleaning. I could not use zero rez again for that reason and will resume with Stanley Steamer since they clean under furniture and put the legs on blocks of wood for the carpet to dry.

Great service and usually dries very quickly
This time, however, it took more than a day to dry the rooms so we had to walk on the bedroom carpet before it dried

Less chemicals. Professional service.

The tech Tevin was very friendly and thorough. He went with me from room to room to see where the problem spots were. The carpet looks great.

My cleaning technician was named Andy, very friendly and professional...did a great job on cleaning the carpet. I know the next time I need my carpet cleaned who I will call and you should too Zerorez !!!

I thought the carpets were going to look a little better…

No chemicals on the carpet for dirt to stick to or bad for health or pets

Tevin did an outstanding job explaining the service and conducting the service. He was very thorough and efficient. Outstanding job.

Good couch cleaning

Friendly, efficient and thorough.

Punctual and professional. Brianna was first class and very thorough.

They did a great job. Detailed and explained the process as he went. Would definitely use Zerorez again!

Leroy worked very hard and consistently. The result is noticeably cleaner carpet and sofa.
Your prices are higher than many others, but the work is good.

complete and thorough job

Professionalism, the way our carpets look and feel when you're done, the way our corners are protected.

Efficiency and politeness of the staff and the quick dry time of the carpet

The carpets aren’t really wet afterwards.

Very professional! Did such a great job! Very impressed !

Didn’t use fans and took almost 12 hrs to dry. Upholstery cleaning was great

Very professional.. shoes were covered.. equipment was properly on a Mat, not my floor!
Really took his time and did a great job, will definitely recommend and use again!

The girl who answered the phone when I called to say brown spots had developed after the visit, wasn't particularly friendly and her customer service skills needed improvement. She sounded like she was irritated. I also felt she should have tried harder to get us worked in to fix the problem sooner than a week later. She didn't do that until I called back the next day to try again and letting her know I had company coming and it wouldn't look good. The guy who did the initial visit was very nice and the technician who came out the next time as well. I wasn't upset with the first guy. I just thought it was one of those things that happens. I do love the environmental friendliness, but I also think the prices are on the high side.

Your communications are not good. I requested a specific person who had cleaned our carpet before. A different person was sent. This was the second time that has happened. No communication was provided to us of the change. We also ordered two bottles of spot remover which were not brought. Our technician said that some one would call me (dispatch) to make arrangements by the end of that day with a plan to get it to us...no call. I called the technician and he ended up bringing it by last night. We've always liked the carpet cleaning services that Zerorez has provided but communications are beginning to be a problem. You need to fix it before you get a bad reputation...at least that's my opinion. I will say this. The technician that did come did a awesome job! His name was Ryan Curry. He provided an excellent cleaning job and mostly because of him, you will be keeping our business for now. I will request him on our next cleaning for sure...so he had better be the technician that comes unless your company contacts me with a reason why he's not.

No sticky residue on the carpet

you do what you say yoou will do

Everything dries much quicker than products used by other companies. There is no chemical odor either.
Technician was prompt, pleasant to speak with and very thorough.