Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18801 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 10, 2021 — Rated 10 out of 10 by N.M. Zerorez Indianapolis
What do you like about our products and services?

Our carpets is so clean. Our technician, Thomas Burrell, was wonderful. We are very pleased!

Report a concern   October 10, 2021 — Rated 10 out of 10 by B.P. Zerorez Indianapolis
What do you like about our products and services?

Andy was very professional and explained the process before he began cleaning my tile. He also prepared me for the length of time it would take. The tile and grout look wonderful. I will have your company out to clean my carpets next. Thank you.

Report a concern   October 10, 2021 — Rated 10 out of 10 by D.E. Zerorez Indianapolis
What do you like about our products and services?

I appreciated the professional way the service was provided. My carpet looks good, too!

Report a concern   October 9, 2021 — Rated 10 out of 10 by S.E. Zerorez Indianapolis
What do you like about our products and services?

He was up front about if he could get the smell out of the couch.

Report a concern   October 9, 2021 — Rated 8 out of 10 by M.S. Zerorez Indianapolis
What could we do to improve?

Great quality cleaning. Communication response time could be improved

Report a concern   October 9, 2021 — Rated 10 out of 10 by T.D. Zerorez Indianapolis
What do you like about our products and services?

Ryan was very thorough and explained the process very well. Very happy with results!

Report a concern   October 9, 2021 — Rated 9 out of 10 by K.G. Zerorez Indianapolis
What do you like about our products and services?

Efficient cleaning and easy.

Report a concern   October 9, 2021 — Rated 10 out of 10 by K.C. Zerorez Indianapolis
What do you like about our products and services?

The carpet was super vkram

Report a concern   October 8, 2021 — Rated 8 out of 10 by C.M. Zerorez Indianapolis
What could we do to improve?

I don't know of anything from this experience I was well pleased.

Report a concern   October 8, 2021 — Rated 10 out of 10 by L.B. Zerorez Indianapolis
What do you like about our products and services?

Fast and professional

Report a concern   October 8, 2021 — Rated 10 out of 10 by Shelly Shields Zerorez Indianapolis
What do you like about our products and services?

Well done

Report a concern   October 8, 2021 — Rated 10 out of 10 by K.R. Zerorez Indianapolis
What do you like about our products and services?

Our experience with Zerorez was perfect! The technician was very professional and informative. The zerorez products cleaned out carpet better than ever before.

Report a concern   October 8, 2021 — Rated 10 out of 10 by J.H. Zerorez Indianapolis
What do you like about our products and services?

Carpets look great! Service is friendly and professional. Arrived on time.

Report a concern   October 7, 2021 — Rated 10 out of 10 by A.P. Zerorez Indianapolis
What do you like about our products and services?

You provide consistent, responsive customer service. Your technicians also do a great job, every time! I feel like you extend the life of my carpet.

Report a concern   October 7, 2021 — Rated 10 out of 10 by Betty Salisbury Zerorez Indianapolis
What do you like about our products and services?

Did a lovely job. Looks like new and carpet is 30 years.
I would highly recommend Zerorez to everyone.

Report a concern   October 7, 2021 — Rated 10 out of 10 by Tony Jarana Zerorez Indianapolis
What do you like about our products and services?

One day later and I'm really happy with the results. Well worth the investment.
Your tech was pleasant, easy-going, kinowledgable and very professional.
The results are great, your agent made an equally lasting impression.

Report a concern   October 7, 2021 — Rated 10 out of 10 by Kristine James Zerorez Indianapolis
What do you like about our products and services?

How good a job they do

Report a concern   October 7, 2021 — Rated 9 out of 10 by L.D. Zerorez Indianapolis
What do you like about our products and services?

The agent was prompt and answered any questions that we had and the furniture really looked good when he finished.

Report a concern   October 7, 2021 — Rated 10 out of 10 by Susan Kirkham Zerorez Indianapolis
What do you like about our products and services?

Friendly & 100% satisfied with cleaning

Report a concern   October 7, 2021 — Rated 10 out of 10 by Jill Kottolowski Zerorez Indianapolis
What do you like about our products and services?

Pet friendly
Quick friendly service

Report a concern   October 6, 2021 — Rated 10 out of 10 by R.H. Zerorez Indianapolis
What do you like about our products and services?

Great results, no odor.

Report a concern   October 6, 2021 — Rated 10 out of 10 by J.C. Zerorez Indianapolis
What do you like about our products and services?

Fantastic

Report a concern   October 6, 2021 — Rated 9 out of 10 by A.K. Zerorez Indianapolis
What do you like about our products and services?

The technicians were professional and competent They alerted me within about 15 min of their arrival which I appreciated The main carpet areas were clean as expected but there were 2 area where they were unable to remove some stains. They even returned to try again but were able to reduce some stains but others were still there. That was disappointing It did diminish the entire effort.

Report a concern   October 6, 2021 — Rated 10 out of 10 by John Atha Zerorez Indianapolis
What do you like about our products and services?

Our technician, Tevin was fabulous. He is very knowledgable and skilled. Our carpets look great!

Report a concern   October 5, 2021 — Rated 10 out of 10 by Marlene Peters Zerorez Indianapolis
What do you like about our products and services?

It takes all the dirt, soap, animal hairs and what else in the carpet. My home smells so clean, and spots that once stood out are gone. Isaac Hocker,, the man who cleaned my caret was very kind and thoughtful wearing a mask the entire time. I've used Zerorez before and wouldn't consider using another carpet cleaning company. Marlene Peters

Report a concern   October 5, 2021 — Rated 10 out of 10 by Donna Mitchell Zerorez Indianapolis
What do you like about our products and services?

Polite and friendly employees. Show up on time and do a great job!! Carpet looks so much better!!

Report a concern   October 5, 2021 — Rated 10 out of 10 by Delora Comfort Zerorez Indianapolis
What do you like about our products and services?

Friendly rep., fast and explains everything, good spot cleaner. Was careful not to let my cats out. Highly recommend!

Report a concern   October 4, 2021 — Rated 0 out of 10 by G.T. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Please don't get me wrong. The person who did my condo didn't do anything wrong.

However, I hired you guys because I trusted that your company has the professional equipment and materials that could clean the super dirty edges between the carpets and the walls instead of just lightening up the carpets. Many dark areas on the carpets were not able to be removed or whitened. That's not exactly what I expected. Most likely, I will not return to your service.

Report a concern   October 4, 2021 — Rated 10 out of 10 by S.S. Zerorez Indianapolis
What do you like about our products and services?

My carpets get really clean and look like new after a cleaning. They dry very quickly.

Report a concern   October 4, 2021 — Rated 10 out of 10 by Debbie Crafton Zerorez Indianapolis
What do you like about our products and services?

Friendly, reasonable prices, thorough and fast.
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