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based on 18281 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Gerald was fantastic! Great service, extremely helpful.
Great service!
Zero rez is reliable, they do good follow up and they are conscientious about their products and making sure their customers are happy.
Knowledgeable techs, thorough job
Service people are always very respectful and knowledgeable. Your product does a good job of cleaning and dries quickly.
Great JOB, GOT UP SOME VERY HARD SPOTS THAT I DID NOT THINK WOULD COME OUT. VERY POLITE WORKER. WILL HAVE AGAIN AND LET EVERYONE KNOW ABOUT SERVICE
My 11 year old carpet looks like new now. The service, professionalism, and ease of booking are all top-notch.
Very easy to schedule. Every step of the process always goes smoothly. And I feel like my carpets (and upholstery) are clean after without the residue, soap smell, or crunch that other cleaners leave behind.
On time. Explained service. Great Teck. Friendly service. Fair price.
Being elderly, would appreciate moving large objects or using stiro pads as Stanley Steemer does.
Thomas was thorough, careful and attentive to details. Great job!
Very professional, very helpful moving a couple of things. Floors clean and not crunchy.
Better than any other in my opinion, I love that the carpets are practically dry when you are finished. The cleaners you use smell great. And I love that you have the controlled flooding option for heavily saturated areas. All around just the best.
Very professional but also very kind. Explained the entire process thoroughly and was very detailed with the cleaning. He noticed areas that I hadn’t!
They got out pet stains
The carpets and sofa all smell great and look clean.
Excellent job doing the work by John P, friendly, competent, and professional. The process exceeds expectations in cleaning carpet and upholstery. Will use again when needed.
Your cleaning service did not clean my carpet nor my loveseat. I have sent you pictures showing the horrible condition they were left in. I also stated several other problematic issues with our service. We strongly believe that our money should be refunded. I have been told this is not something Zerorez will do, no matter how bad the service was. I am left only to spread my honest review as far and wide as I can.
Your techs were very friendly and efficient.
The results of the cleaning were excellent, and we like that the process is chemical free. Our technician was also extremely polite.
Commitment to customer satisfaction. Good value for the cost. Friendly, customer-oriented service. Prompt arrival. Very satisfied with results
The carpet was extremely wet where we had to run fans all night long. The cleaners told us to stay off the carpet for 24 hours. Really? Were we supposed to get a hotel room? Not impressed and will probably not use again. Very disappointed. Friends have used you and I was excited to have carpets cleaned.
My furniture always look brand-new and I love that it doesn’t leave a sticky residue on my carpet.
They forgot to do the stairs
it dries quickly although I have noticed you no longer dry with the fans
The 2 guys worked hard and spent tile telling me what they did. The thoroughly cleaned a sofa and used a big fan to dry it somewhat before they left. The spots were removed and it looks good. The price was reasonable, too. Add some coupons.
Excellent service and great job done on our carpets!
Great job cleaning and the carpets don’t take long to dry😊
I’ve used Zerorez for about 4 years and I’m always pleased with how clean and fresh my carpets are. Quickly dry, no chemical smell or leftover residue. Does a great job with pet accident spots. Would highly recommend Zerorez.
Excellent technicians. Quality work. Good price.

Love the results and our technician Tevin! 6/3/21!!!