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based on 18801 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
A superb job every time I book! It’s important to me that Zerorez doesn’t leave behind anything in my carpet that might be harmful for my toddler. I appreciate the thorough walk-thru before and after each cleaning and how informative they are when showing me what their products do. It’s a perfect clean each and every time and I’ll definitely continue using them since they are the best!
The man who came to clean our carpets was very polite, friendly, respectful and did a wonderful and thorough job cleaning our carpets, rugs and sofa. He is a great representative for your company. I also like the clean and nonchemical feel and smell after the cleaning.
GREAT customer service from Cody!
No residue
Zerorez is the best! I have used other companies in the past to clean my carpets and their results do not compare to the excellent job of Zerorez! I like that the carpets do not feel "crunchy" after they are cleaned and of course I like how well the stains are removed and how great the carpets look! Tavin was SO professional and careful and informative. Zerorez is fortunate to have an employee like Tavin.
Our technician, Thomas, was very prompt to our home. He explained how he would be cleaning our carpets, and did an overview with us after he finished. We would highly recomment Zerorez.
The same technician has been to my house twice now and is always friendly and professional. The carpet always looks like new and the no residue process seals the deal.
I like the pre treat, clean process and that the tech uses corner guards.
Good service, personable employees and clean carpets
Does great job on removing my pet stains and I don’t worry that the products may harm my animals.
Communication
The technician was very friendly and very informative as this was my first time using Zerorez.
The technician Cody was awesome - very knowledgeable and informative. Just disappointed stains could not come out of carpet but was satisfied with how the rest of the areas were cleaned. ai would recommend zero-rez for sure with caveat not anticipate stain removal. Thank you!
The technician was very thorough, polite and competent. He worked diligently. His work was excellent. I appreciated his mask and shoe coverings too.
The results were above expectations
Pet treatment
While cleaning the stairs, the ZeroRez member, who was very friendly, chipped quite a bit of paint off of our newly painted stair base boards.
Great results. Great service!
Ryan was great! He was very informative about the service he was providing and shared information on how to keep my carpet looking new. He applied the protectant and encouraged me to most likely get it put on every time I have my carpets cleaned.
I found it odd that after I had my carpets cleaned, there were still 4 spots that showed no difference. I brought it to the attention of the technician and he said he really worked on them to no avail. After 24 hours, I used resolve and they disappeared! Hmmm!
I have tried steaming my carpets myself and other companies and could never get them clean enough. My dog has accidents and the smell never seems to leave. Zerorez got the smell out and my carpets and they also look amazing. It was well worth the money.
I liked the service technician, he was very efficient, friendly, was good with my dog, everything was done to my satisfaction.
Fast service and no chemical smell after he was finished!
I was able to get on the schedule right away. I could price out what I wanted online. The tech, Ryan, explained everything he was doing. Overall, a great experience!
Excellent. Excellent!!! Very very knowledgeable and helpful. Very intelligent person in the form of Randy Curry. Have already forwarded this info to friends and a relative. Friend will be calling u very very soon. Good luck with your business. Wish all people were as helpful as u were. Heads up to Melissa and Candy also. Thank u so much. KAY and Bill Helsley
Tech was very helpfull and knolws the business
Professional and courteous.
All I know is that it smelled bad in the apartment we have for rent and now it does not.
Name removed
I very much like the no residue factor. My carpet is cleaner, brighter, and brand-new looking, and there is no "after-crunch"! I especially like Thomas, who cleaned it. He was very polite, and listened to everything I pointed out, and attended to each spot. The thresh hold to the kitchen was very, very dirty and he made it look like new. Thomas helped me move two items on wheels. He cleaned my blue chair and it looks and smells beautiful. He is very kind and thoughtful, and it is always a pleasure to work with him.
My rugs looked great after the cleaning. Tha technician,Thomas, was professional and explained what he was going to do. He showed me pictures of before and after.