Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18281 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 10, 2021 — Rated 10 out of 10 by V.J.S. Zerorez Indianapolis
What do you like about our products and services?

My couch and rocker look wonderful!!

However, I did not like the idea of giving a tip. You should pay your employees so they wouldn't be asking for tips.

Report a concern   June 10, 2021 — Rated 10 out of 10 by C.S. Zerorez Indianapolis
What do you like about our products and services?

Gabe was friendly and knowledgeable.

Report a concern   June 10, 2021 — Rated 10 out of 10 by D.W. Zerorez Indianapolis
What do you like about our products and services?

Products are pet friendly. Service is top notch! Tevin did a fantastic job on our upholstery.

Report a concern   June 9, 2021 — Rated 10 out of 10 by Mark Steenbarger Zerorez Indianapolis
What do you like about our products and services?

Knowing I’m not saturating my carpet padding and yet actually getting it clean and hard stains to come up

Report a concern   June 9, 2021 — Rated 10 out of 10 by J.A.S. Zerorez Indianapolis
What do you like about our products and services?

Tevin does an amazing job!

Report a concern   June 9, 2021 — Rated 8 out of 10 by A.N. Zerorez Indianapolis
What could we do to improve?

Offer shorter time windows for service, at least try to shorten it to 2 hr arrival window the day before.

Report a concern   June 9, 2021 — Rated 10 out of 10 by K.J. Zerorez Indianapolis
What do you like about our products and services?

Everything is fine now

Report a concern   June 9, 2021 — Rated 10 out of 10 by Scott Smith Zerorez Indianapolis
What do you like about our products and services?

Friendly, easy to deal with, and carpets look great.

Report a concern   June 9, 2021 — Rated 10 out of 10 by M.M. Zerorez Indianapolis
What do you like about our products and services?

Matt our technician was very thorough and did a GREAT job of explaining each step of the process.

Report a concern   June 9, 2021 — Rated 10 out of 10 by M.M. Zerorez Indianapolis
What do you like about our products and services?

Professional and friendly staff.

Report a concern   June 9, 2021 — Rated 10 out of 10 by L.E. Zerorez Indianapolis
What do you like about our products and services?

very professional and polite

Report a concern   June 9, 2021 — Rated 10 out of 10 by Meg Hall Zerorez Indianapolis
What do you like about our products and services?

Easy scheduling, effective and efficient cleaning.

Report a concern   June 9, 2021 — Rated 10 out of 10 by Dianna Carrico Zerorez Indianapolis
What do you like about our products and services?

The Technician was very polite, knowledgeable and went above and beyond our expectations. Our carpets look fantastic and we would like to set up a standing appointment for every 3 months. We appreciate everything he did for us!

Report a concern   June 8, 2021 — Rated 10 out of 10 by Jamie Brown Zerorez Indianapolis
What do you like about our products and services?

Love how clean my carpets are with no chemicals- my couch and area rugs look almost new- very professional and helpful staff

Report a concern   June 8, 2021 — Rated 10 out of 10 by C.W. Zerorez Indianapolis
What do you like about our products and services?

I have never used anyone but Zerorez to clean my carpets. They don't use a lot of soaps so there is not a film left over to attract dirt. When they are done. The carpet feels soft and is almost dry. Unfortunately I am moving out of state. But, the first thing I will do when I get to my new home is see if there is a Zerorez there to clean my new carpets. Thanks for a job well done. My carpet still looks like new after six years.

Report a concern   June 7, 2021 — Rated 10 out of 10 by Susan Reynolds Zerorez Indianapolis
What do you like about our products and services?

Tevin and William were excellent. Tevin explained every step of the cleaning. With two of them on the job, it was done in no time. Eight hours of dry time is correct. Carpets feel wonderful...no sticky soap. I threw in a bedroom at the last minute and it was no problem. I would use no one else. My first experience was perfect!

Report a concern   June 7, 2021 — Rated 10 out of 10 by D.W. Zerorez Indianapolis
What do you like about our products and services?

I like the service and the people that work for Zero Rez. Justin has been to my home 2-3 times and he is awesome. Excellent job and super friendly and informative! Would love to request him every time if possible! I like that he wears booties over his shoes when he comes in. Very respectful.

Report a concern   June 7, 2021 — Rated 10 out of 10 by G.B. Zerorez Indianapolis
What do you like about our products and services?

The overall work is fantastic and the customer service is first class!!!

Report a concern   June 7, 2021 — Rated 10 out of 10 by M.R. Zerorez Indianapolis
What do you like about our products and services?

Great job cleaning 3 rooms - removed all stains and carpet dried quickly.

Report a concern   June 7, 2021 — Rated 10 out of 10 by W.C.H. Zerorez Indianapolis
What do you like about our products and services?

The service expert did a great job representing the reputation of zerorez

Report a concern   June 6, 2021 — Rated 10 out of 10 by D.F. Zerorez Indianapolis
What do you like about our products and services?

Great service, great results!

Report a concern   June 6, 2021 — Rated 6 out of 10 by H.H. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

One week prior to host a Graduation party, I made an appointment and want quoted a time between 12p-4pm. The technician had not arrived by 410p, I called the company to find out when he’d arrive. Scheduling informed me that he had changed the time for his arrival and would be here by 515p. At 530pm he had not called and we had to reschedule for the following day. It was an inconvenience to us and inconsiderate not to call and update us if they were running behind schedule.

Report a concern   June 6, 2021 — Rated 10 out of 10 by S.H. Zerorez Indianapolis
What do you like about our products and services?

John did a great job cleaning my carpets. He is very dedicated, knows how to do things right and very professional.

Report a concern   June 6, 2021 — Rated 10 out of 10 by Tish Hocker Zerorez Indianapolis
What do you like about our products and services?

My carpets aren’t left damp not wet like other commercial carpet cleaners. You are able to get spots out that I wouldn’t have thought would come out. My last tech was very honest with me in helping me to make a decision that would have cost me extra money and wouldn’t have been worth it. I appreciate the honesty. My carpets look great.

Report a concern   June 5, 2021 — Rated 9 out of 10 by D.W. Zerorez Indianapolis
What do you like about our products and services?

No residue

Report a concern   June 5, 2021 — Rated 10 out of 10 by S.R. Zerorez Indianapolis
What do you like about our products and services?

My carpet is beautiful! Older carpeting with some recent pet accidents. The technician was so thorough and did an incredible job. I am amazed at how clean it is...looks new!

Report a concern   June 5, 2021 — Rated 10 out of 10 by L.R. Zerorez Indianapolis
What do you like about our products and services?

The products don't have an odor. The dry time is faster.

Report a concern   June 5, 2021 — Rated 10 out of 10 by Nancy Kilgore Zerorez Indianapolis
What do you like about our products and services?

Employees are very nice and so into pleasing the customer. The carpet always looks great!

Report a concern   June 5, 2021 — Rated 10 out of 10 by Susan Winter Zerorez Indianapolis
What do you like about our products and services?

My experience with Zerorez was great. Tevin was polite and professional, and arrived on time. My tile floors have never looked this good!

Report a concern   June 5, 2021 — Rated 10 out of 10 by T.G. Zerorez Indianapolis
What do you like about our products and services?

No chemicals and great technicians.


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