Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18444 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 22, 2025 — Rated 10 out of 10 by S.W. Zerorez Indianapolis
What do you like about our products and services?

Technician, cleanliness of carpet, explained the process and recommended additional treatment if needed!

Report a concern   November 22, 2025 — Rated 10 out of 10 by L.M. Zerorez Indianapolis
What do you like about our products and services?

The technician was wonderful. My carpets were quite dirty and quite a few stains. It is too soon to tell if most will stay gone for any length of time.

Report a concern   November 21, 2025 — Rated 10 out of 10 by Elaine Goforth Zerorez Indianapolis
What do you like about our products and services?

My carpets are very old & they did a great job, light beige carpets & they look much brighter & clean.

Report a concern   November 21, 2025 — Rated 10 out of 10 by Cherie Berry Zerorez Indianapolis
What do you like about our products and services?

My Tech was amazing. My carpets are pristine

Report a concern   November 21, 2025 — Rated 10 out of 10 by D.C. Zerorez Indianapolis
What do you like about our products and services?

Thorough and fast

Report a concern   November 21, 2025 — Rated 10 out of 10 by D.W. Zerorez Indianapolis
What do you like about our products and services?

Dustin was courteous and professional, and new and explained everything to me where I could understand it

Report a concern   November 21, 2025 — Rated 10 out of 10 by Jacqueline Cohen Zerorez Indianapolis
What do you like about our products and services?

service is excellent and the job is always well done. If there is ever a need for them to come back for a touch up once the carpet dries in, there is no issue. We love that.

Report a concern   November 21, 2025 — Rated 10 out of 10 by B.B. Zerorez Indianapolis
What do you like about our products and services?

My carpet looks the best it's looked after a cleaning by any service provider.

Report a concern   November 21, 2025 — Rated 10 out of 10 by K.H. Zerorez Indianapolis
What do you like about our products and services?

Easy to schedule. Very nice and courteous serviceman and was actually early.

Report a concern   November 20, 2025 — Rated 10 out of 10 by Steve Watkins Zerorez Indianapolis
What do you like about our products and services?

Curtis was very professional, personable and informative without being pushy. He worked quickly and efficiently and his work was high quality.

Report a concern   November 20, 2025 — Rated 3 out of 10 by T.D. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Some of the places on my carpet are crunchy. I am going to have my carpet shampooed again.

Report a concern   November 19, 2025 — Rated 10 out of 10 by B.K. Zerorez Indianapolis
What do you like about our products and services?

The tech explained the process when he arrived and was very thorough.

Report a concern   November 19, 2025 — Rated 1 out of 10 by A.D. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

The person did clean after himself and I had to around and clean the floors that he left out today
Besides he could not put back one of the ceiling air ducts vent told us to hires handy man to put the air ducts vent together he taped it to the ceiling and some of places of the floor was not clean I had to over and clean the dust and dry wall

Report a concern   November 19, 2025 — Rated 5 out of 10 by N.H. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

The tech visit was good and efficient.

However, my window was 2-5, received a call from the tech at 3:15 saying he was on the way. Minutes later, “dispatch” called to say he wouldn’t be there until 5:-5/5:30. When I explained that my window ended at 5 and that I had plans away from the house, the dispatcher said, “Your window is 3-6.” I then called the main number and spoke to someone who verified that the window was until 5 and she worked to try and resolve the issue.

Report a concern   November 19, 2025 — Rated 10 out of 10 by Tammy Cunningham Zerorez Indianapolis
What do you like about our products and services?

Carpet looks good!

Report a concern   November 18, 2025 — Rated 10 out of 10 by Mike Weaver Zerorez Indianapolis
What do you like about our products and services?

Ease of scheduling and punctuality of workers.

Report a concern   November 16, 2025 — Rated 10 out of 10 by N.S. Zerorez Indianapolis
What do you like about our products and services?

Very thorough cleaning. Friendly service. Cleaning products work!

Report a concern   November 16, 2025 — Rated 9 out of 10 by Jan Mcwhirter Zerorez Indianapolis
What do you like about our products and services?

Leaves less wet- smells great
Only complaint is pricing for my 1 small room and 2 small hallways. I get scotch guard because of the heavy traffic in the hall areas. Almost $200- I can’t do it as often as I should with that pricing. It does look great afterwards !
Tech was fantastic! Pricing wasn’t his fault but I couldn’t give him as big of a tip as I’d like.

Report a concern   November 16, 2025 — Rated 10 out of 10 by C.S. Zerorez Indianapolis
What do you like about our products and services?

Great service

Report a concern   November 16, 2025 — Rated 10 out of 10 by G.N. Zerorez Indianapolis
What do you like about our products and services?

Zerorez's service is excellent, everything looks great after the cleaning. Tevin did a great job and explained everything to me prior to cleaning.

Report a concern   November 15, 2025 — Rated 0 out of 10 by H.A. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Had furniture cleaned and it looks worse.

Report a concern   November 15, 2025 — Rated 10 out of 10 by P.C. Zerorez Indianapolis
What do you like about our products and services?

I can’t remember one man’s name but he and Curtis were fast, kind and careful of my house. They seem to have gotten out the stains and the traffic areas look better.

Report a concern   November 15, 2025 — Rated 10 out of 10 by C.M. Zerorez Indianapolis
What do you like about our products and services?

Courteous and professional tech and the carpets are super clean! Thanks!!

Report a concern   November 15, 2025 — Rated 10 out of 10 by L.G. Zerorez Indianapolis
What do you like about our products and services?

That yo don’t use chemicals and soaps to clean the carpet.

Report a concern   November 14, 2025 — Rated 10 out of 10 by Judith Casselman Zerorez Indianapolis
What do you like about our products and services?

Prompt, courteous employees. Carpets are not overly wet when finished

Report a concern   November 14, 2025 — Rated 10 out of 10 by J.M. Zerorez Indianapolis
What do you like about our products and services?

Tech did an excellent job!

Report a concern   November 14, 2025 — Rated 10 out of 10 by Mary Chappell Zerorez Indianapolis
What do you like about our products and services?

How very thorough you were in getting to all the areas I needed cleaning.

Report a concern   November 14, 2025 — Rated 10 out of 10 by A.O.S. Zerorez Indianapolis
What do you like about our products and services?

Everyone I've spoken to has been so helpful, kind, and courteous! Zerorez worked with my specific needs and went above and beyond. Brandon showed up exactly when he said he would, answered all of my questions, and did a fantastic job!

Report a concern   November 14, 2025 — Rated 10 out of 10 by R.H. Zerorez Indianapolis
What do you like about our products and services?

*Easy to schedule
*Friendly and knowledgeable technicians
*Respectful of my home with equipment
*Thorough cleaning
*Carpets were left fresh and clean
*Minimal dry time afterwards

Report a concern   November 13, 2025 — Rated 10 out of 10 by Aiza Ashraf Zerorez Indianapolis
What do you like about our products and services?

Thomas did a great job explaining what services could be provided. My carpets were immaculate by the time he was done!


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