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based on 18444 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician was wonderful. My carpets were quite dirty and quite a few stains. It is too soon to tell if most will stay gone for any length of time.
My carpets are very old & they did a great job, light beige carpets & they look much brighter & clean.
My Tech was amazing. My carpets are pristine
Thorough and fast
Dustin was courteous and professional, and new and explained everything to me where I could understand it
service is excellent and the job is always well done. If there is ever a need for them to come back for a touch up once the carpet dries in, there is no issue. We love that.
My carpet looks the best it's looked after a cleaning by any service provider.
Easy to schedule. Very nice and courteous serviceman and was actually early.
Curtis was very professional, personable and informative without being pushy. He worked quickly and efficiently and his work was high quality.
Some of the places on my carpet are crunchy. I am going to have my carpet shampooed again.
The tech explained the process when he arrived and was very thorough.
The person did clean after himself and I had to around and clean the floors that he left out today
Besides he could not put back one of the ceiling air ducts vent told us to hires handy man to put the air ducts vent together he taped it to the ceiling and some of places of the floor was not clean I had to over and clean the dust and dry wall
The tech visit was good and efficient.
However, my window was 2-5, received a call from the tech at 3:15 saying he was on the way. Minutes later, “dispatch” called to say he wouldn’t be there until 5:-5/5:30. When I explained that my window ended at 5 and that I had plans away from the house, the dispatcher said, “Your window is 3-6.” I then called the main number and spoke to someone who verified that the window was until 5 and she worked to try and resolve the issue.
Carpet looks good!
Ease of scheduling and punctuality of workers.
Very thorough cleaning. Friendly service. Cleaning products work!
Leaves less wet- smells great
Only complaint is pricing for my 1 small room and 2 small hallways. I get scotch guard because of the heavy traffic in the hall areas. Almost $200- I can’t do it as often as I should with that pricing. It does look great afterwards !
Tech was fantastic! Pricing wasn’t his fault but I couldn’t give him as big of a tip as I’d like.
Great service
Zerorez's service is excellent, everything looks great after the cleaning. Tevin did a great job and explained everything to me prior to cleaning.
Had furniture cleaned and it looks worse.
I can’t remember one man’s name but he and Curtis were fast, kind and careful of my house. They seem to have gotten out the stains and the traffic areas look better.
Courteous and professional tech and the carpets are super clean! Thanks!!
That yo don’t use chemicals and soaps to clean the carpet.
Prompt, courteous employees. Carpets are not overly wet when finished
Tech did an excellent job!
How very thorough you were in getting to all the areas I needed cleaning.
Everyone I've spoken to has been so helpful, kind, and courteous! Zerorez worked with my specific needs and went above and beyond. Brandon showed up exactly when he said he would, answered all of my questions, and did a fantastic job!
*Easy to schedule
*Friendly and knowledgeable technicians
*Respectful of my home with equipment
*Thorough cleaning
*Carpets were left fresh and clean
*Minimal dry time afterwards
Thomas did a great job explaining what services could be provided. My carpets were immaculate by the time he was done!

Technician, cleanliness of carpet, explained the process and recommended additional treatment if needed!