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based on 18274 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very polite service tech, took time to explain the processes. Did an excellent job. Worked steadily, carefully cleaned up the work areas.
Quick drying time
Quick and professional. Got all the high traffic areas cleaned.
Carey’s look great
Carpets looked great! Courteous and efficient tech. I also had next day service.
The application of the protectant with a handheld pump sprayer was a technology let down, especially when compared to the rest of the equipment used. First name removed the Technician was very professional, polite and personable.
Jalen was an amazing technician with fantastic communication. The job did not take long, but the results exceeded my expectations.
My carpets are so clean after the service. Scheduling is easy and the technician was very good
I'm very displeased with the results in both the dining and living rooms. There are areas in these two rooms that are not clean: areas where the foot traffic is heavy; areas in front of chairs and couch where the area patterns are heavy that are quite soiled. It is my understanding that such areas would receive extra cleaning. The wand patterns are quite visible, the carpet was not clean, the job was done too quickly and overlapping was not sufficient. Sreaks are visible.
I also question the amount of and kind of cleaning solution used on the carpets. Was it sufficient to clean these particular areas?
When I pay this amount of money for this once a year cleaning job, I expect a better job at actually getting the carpets clean.
Kenny was courteous and polite.
The gentlemen called when they were on their way, giving me their ETA. They were respectful of my property and did a great job cleaning the carpets in the three rooms. They asked my opinion on the cleaning for each room as they finished it, before they applied the protectant. I was very satisfied with their work.
Great company
Effective cleaning, efficient and courteous cleaning technician!Theyre the best
Professional and curtious!
Very professional staff
The technician was professional and friendly. He explained the duct cleaning process to me and showed me videos and pictures of the outcome.
The technician was very nice and explained things before hand and did a great job.
Our carpets tend to wick when cleaned . You have always been willing to come out and redo those spots for which I am grateful.
punctual; great job of cleaning
Better spot treatment
It's fast and my carpets are always really clean. And the fact that they don't use any chemicals.So it's safer pets and kids.
Workers always do a good job.
Amazing and punctual service . my tech came out and did an amazing job ! he went above and beyond for my services
Always well done, and the team are always good.
I like that Zerorez cleaning is not toxic and safe for pets and they clean a multitude of household surfaces.
Everything
How residue free everything feels. It's cleaner cleaning. The feel of the carpet is like new and not sticky.
Loved the carpet! Quick and answered my questions.
I love that you don't use harsh chemicals on my carpet. The technicians are knowledgable and happy to answer any questions.
I have used your company to clean my carpets for years. Your employees are friendly and competent. Always a job well done.
Always polite, efficient techs who do stellar work. Have being using Zerorez for years.