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based on 18444 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We were notified 30 minutes prior to arrival. Showed up on time Did a great job and responded to all question we had. Finished in less than one hour and made certain we were pleased. Also offered additional services that had not been included which we did go ahead and have applied.
The stains in my carpet were not fully removed, I had to use my home carpet cleaner to go over them. But the customer service was amazing, how quickly you were able to come out was amazing, and that’s very important.
The carpets look so nice and clean. The protection helps to keep them cleaner. The person that came (Brandon) was very helpful and pleasant!!
The technician did a wonderful job and was very professional. Carpet looks great and it dried very quickly. I recommend Zerorez to anyone who is going to have their carpet cleaned.
I like that my carpet looks cleaner and dries quickly.
The carpet is very clean and the techs are very professional and friendly
Help moving furniture, but they did a great job in the high traffic areas
I think my expectations were off. The carpet had many small brown spots throughout the home.
I assumed a professional carpet cleaner would be able to remove stains.
Reasonable price, coupons, great job cleaning, professional, polite cleaning crew & show up on time, usually early! Carpets look fantastic.
Arrived early and began working immediately. Provided clear instructions on how to care for our couch and carpets after cleaning. They look and smell clean. Very happy with the results and would highly recommend.
I paid a lot for the odor to still be there and stains to still show up very clearly. I understand there are hard to get out stains, but they were not faded at all. I am very disappointed with the cleaning based on the amount I paid.
Did a grate job friendly. Took time to explain just what he was doing
Carpet is clean, soft and fresh. Technician was kind and efficient.
Always do a good job!
I'm well aware that my entire house could use your services, but right now I just wanted to get rid of the messes my dog has made in two specific areas. I appreciate the technician's understanding and lack of pressuring me to do more! I was amazed at how clean they were able to make the areas - even though I know, in time, the messes reappear. I can't afford new carpet for the whole area, so this was a lifesaver!
Greatjob and very courteous and friendly.Thorough and very time conscious
Quick and efficient. Carpets looks great
Service was good and tech was nice. Arrived 2 hours early (called at 7:30am, arrived at 8am for a 10am-1pm window) which wasn’t ideal but we made it work!
I WAS ACTUALLY ABLE TO REQUEST MY SAME TECHNICIAN FROM A YEAR OR SO AGO AND THEY WERE ABLE TO DO THAT! QUALITY WORK AT A VERY REASONABLE PRICE. MADE MY CARPET LOOK BRAND NEW. SO HAPPY WITH THE WORK AND LOOK FORWARD TO USING AGAIN IN THE FUTURE.
Did a good job, respected our space, and was in and out efdiciently.
carpet cleaning and cat urine smell. Very professional with good results!!
You were easy to get an appointment with, what I was quoted and what I paid were the same, and the tech came out on time and did a great job!
Timely & good service men
The technician called ahead to let me know he was on the way. Upon his arrival he first put on shoe covers once entering my home. He then went on to explained the process and asked if I had any questions. He did a fabulous job and I'm extremely please with the results. Zerorez is my go-to annually for my carpet cleaning needs.
I’m really happy with Zerorez! The carpets look noticeably cleaner and fresher, and stains I thought were permanent are completely gone. The cleaner was professional, on time, and took the time to make sure everything was done properly. The whole process was quick and hassle-free, and my home felt instantly refreshed afterward. I would definitely recommend this service to anyone looking for reliable, high-quality carpet cleaning.
Everything was explained to me. Cleanup was great and carpets look amazing!
They did a good job cleaning the carpet. The spot is nearly gone.
Looked very clean and no chemicals
Some areas did not get a deep clean.