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based on 18274 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We have used Zerorez for several years. The results are always great. We appreciate the service and will continue to call!
Your technicians are just great! They are knowledgeable and courteous and do such a good job. Dustin has been to my home for carpet cleaning the past two appointments and does a wonderful job ---- the best I have ever had. Zerorez is very fortunate to have him as an employee. He is very careful not to scuff the corners of my walls, takes care of any troublesome stains in my carpet and they are never soaking wet when he leaves unlike when I used your competitor whose initials are "SS". I've used your company for quite a few years and plan to use them many more. My only regret is I now have to send my large wool rug out, as opposed to having it cleaned in-house. I understand Zerorez is working on that and even though it will be sent out, it won't be two or three weeks. Keep up the good work!
The customer service from the representative that came to my house and the quality of the service that was provided!
Friendly, efficient and the zerorez rep was awesome.
One chair did not come out well at all but the rep did not say anything about it.
I was pleased with the work.
The carpets are clean but not soaked with water and crunchy once dry. We live in a fairly remote area and they will still come to clean our carpets. The technician is always friendly and courteous. I highly recommend them to anyone needing their carpet cleaned.
a good job was done!
My technician Matt was courteous and explained the process and possible solutions to a couple of carpet stains. Carpets came out clean and fresh!
Carpet looks very clean and feels soft.
It was a very topical cleaning. The dirty spots were only covered up temporarily. Within 3 days, I could again see the marks and dirty spots. I will need to clean again. So, for a light cleaning--which i can do myself, I guess you will do. But for anything else--No. Wasted money.
Quick and professional and our carpet looked great!
Your employees are a major feature. They are well spoken, polite, and disciplined.
They display professionalism and expertise, and have excellent communication skills.
I RECENTLY HAD A CHAIR, A SOFA, AND THE CARPET CLEANED. ALL LOOK GOOD AND SMELL CLEAN. MY OLD DIRTY COUCH IS NOW BRIGHT AGAIN. NICK KNOWS THE WORK AND EVEN TAUGHT ME A THING OR TWO. HE TESTED THE SOFA FABRIC BEFORE CLEANING. DRY IN LESS THAN 24HRS. I WOULD HAPPILY USE ZEROREZ AGAIN.
I appreciate the clean carpets when it is done
Jaylen was friendly and professional.
The cleaning looked great. And it definitely helped our older carpets. Kenny was super friendly, thorough, and super efficient. He did a great job!
Quick and efficient
Friendly technicians who explain the process. They kept me informed as work progressed.
Professional and respectful of our home. Our carpets look great!
Customer service means a lot to me. Matt and Dan were friendly, knowledgeable about the process and product. They worked effieciently and did what seems to be a very good job.
The carpet is clean again, the one spot we were concerned about is gone. Yay!
Our tech was friendly and quick.
Good service Like how they clean with steam.
I have used this company before but I have to say this time with the technician Thomas our service was outstanding took care with every detail and did an outstanding job!
Process is quick and leaves carpets looking refreshed.
Julien and Daniel were super kind and professional.
Zerorez was on time and took the time to make sure our carpets were spotless! Shouout too Dustin for taking care of us! We will use Zerorez next time.
Getsnour floors nice and clean and the techs are always friendly.
Great Service and work. Love how easy it is to schedule.

Prompt, thorough, no chemicals. Professional technicians. Reasonably priced.