- Phone: 317-388-5141
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based on 18281 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quality service by capable technicians. They arrive on time, do a thorough job, and explain the process as they go. I highly recommend this company.
It was like getting my hair and nails done! My carpet is clean and fresh and it’s like a new home again. The tech was very nice, professional, knowledgeable, and pleasant. It was the best carpet service I’ve ever experienced.
Carpet looks great smells good will use again when needed. Excellent service. Worker was very informative
Arrived on time!
Did a thorough job
Cleaned as he walked out the door.
The technician was efficient and very pleasant.
Your technician I think his name was Darrel, was awesome!!! He was very thorough,polite and also was on time actually was about 20 minutes early. which was nice. The carpet which I didn't think would come clean looks amazing.
Superior cleaning process - no chemical odors - Highly trained technician did the work -
We have 20 year old carpet that has never looked better! Tevin was great about explaining the process and everything the company can do. We will definitely return and refer you to friends.
Everything is so clean
Do a great job and like that they are fragrance free.
Perform as advertised
great service and products
I thought your company will remove all the spots as referred by my realtor.. even after paying $600+ still I can see color spots. Not happy with your work. Instead of you i can hire any other company who can do same work for less price. Paid more dollars n no result.
Thorough cleaning and timely work
It was a simple process to be part of. The representative handled himself professionally and answered all questions that I had.
Love the way your process cleans my carpets. I have used you before and been very satisfied with the results.
Professional job
Employees are always friendly and do an excellent job.
Carpet seems clean now
Great job Iam very happy!!!
Carpets cleaner than other companies and dries much quicker. Technicians are well trained and very thorough.
appreciate the professionlism of the men doing the work. Their attention to detail. I feel the service is the best at cleaning my carpets.
Splatter is on my wood furniture and the stains popped right back up after a couple days. I need areas of one room retreated.
Great, professional service by the two techs who did our carpet.
I liked the pre-test areas and the brush the really gets into the carpet.
Tech was professional and kind—did a good job and was fast. Thanks!
Stain remover and the cleanliness and professionalism of the employees. I also like not having stuff carpets afterwards from not having the soap film. My carpets look great after they are clean
Very good job. Great looking carpet. Courteous service
Very courteous schedulers and technician... Price estimate over the phone did not change... Work was completed very professionally and in a timely manner...Tevin the technician was very considerate and conscientious. He did a great job..!!!!.and we will definitely ask for him for our next cleaning!! 5 stars!!!!
We spent almost $800 to get carpets cleaned in our house on June 18th. A day after our cleaning we noticed brown spots on our carpet in three different rooms (spots that were NOT there prior to the Zerorez visit.) I contacted Melissa and heard back from her on June 22nd; she said she would share the photos with her manager and get back with me. I finally heard back from her on June 29th. They sent another technician out on July 12th to work on the spots (which appeared to be gone)...until the next day! I again contacted Melissa on July 13th and sent her before and after pictures of the areas where the carpet spots now appear to be larger than they were before any of this cleaning started back in June! On the same day I sent her the pictures (July 13th) she told me she would get back with me the next day by the afternoon. Today is July 22nd and I still haven't heard anything or had an resolution to these large spots on our carpets! This is such a disappointment to spend this much money and still not have a resolution to our problem.