What our clients think of us!

Your equipment broke down. He had to borrow pliers to fix it several times. Missed areas on carpet. Too wet in spots. I know it takes anywhere from. 4 to 6 hours to dry. I had fans on carpet. He ask to used my bathroom. Spots on carpet wasn’t removed. Name removed

Be more negotiable on the rug cleaning services especially for repeat customers, the pro calling needs a more polished customer service approach and less "know it all and rigid"

The professionalism of your technicians and their work ethic. The quality of your work

You aim to please.

tech was awesome, cleaned very well and no residue

Always a positive experience. My technician was very kind and detail oriented. He was great!

The individuals that cleaned our basement carpet that day were very informative and worked quickly. They got the job done and also offered to help move some items from a closet so carpet in closet could be cleaned. This is our second time using Zerorez and we would definitely use again in the future!!

I was absolutely blown away at how well my carpets looked when the treatment was completed. This service is phenomenal!!!
Just yesterday they were out and I’ve told all my coworkers how incredible my carpets look. Extremely friendly staff from my phone appointment to the technicians that came out!

I like the idea of no residue left on the carpet. The cleaner did a great job, got out all stains, and explained what he did.

I had stains from an ink cartridge on my carpet. The person who came to clean it said he would be able to remove them. When he was finished and as long as the carpet looked wet, the stains seemed to have gone away. However, once the carpet was dry, the stains reemerged and actually look worse.

I love that our technician called that he was on his way within the two hour window that was expected. He was very polite and explained everything very well. He did an excellent job cleaning our carpets. We have used Zerorez before and we will definitely use them again. I highly recommend!

Carpets look amazingly clean and new! Technician was very knowledgeable and efficient. He was also very considerate and polite.

Thomas was very thorough with the furniture and carpet cleaning. He explained everything he did, approx. how long everything would take to dry, and we walked through the area so he was sure everything was completed.

Cleaning team
Fresh results
No chemicals

Last easy and clean

I requested a specific technician when booking and a different one showed up. Not that he didn’t do a good job, but I would have like to have been notified prior of the change.

Clean without the smell, technicians are always polite

Matt really did a great job on our carpet. I will definitely use your services again.
Thank you so much !!

The carpet looks brand new, I never thought it would look even half as good as they were able to get it

The service was excellent. I only have two issues: (1)I had to call to have my rug returned; and, (2)after paying over $600 to have my rug cleaned, I was charged a delivery fee.

it did a very good job

I've already commented/replied to your customer service site.

we brought you in to get an elevator smell out. It didn't happen. Your man wanted to do an additional treatment for 300+ more dollars. When it did not come out we opted to take our $200 carpet cleaner and thoroughly clean it . It no longer smells and looks great! All we got from your guy was how difficult it was going to be. BS we should have just cleaned it ourselves and saved the trouble and money. . JUST BEING HONEST.

The team they sent were polite and efficient. Since they sent two team members, they were not in the house very long. Fair pricing and felt confident for my family's health as they wore masks (properly).

They are super friendly on time and efficient amd just LOVE the product being chemical free

The technician was polite, detail oriented and thorough. He carefully selected cleaning solutions that would do the job and protect our custom furniture.

John Parry did a great job cleaning my carpets. I don't think they have ever looked that good.

I asked the rep. if it would cost more to pay with a credit card. He said no. It did cost $ 3.00 more. I did not like that. Trrain them with the right info.

Fast, prompt, efficient, high quality

I didn’t like how a room was $75 but a closet was about the same price and it literally was just a small area. Not sure how a closet in a bedroom wouldn’t be included with that room price.