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based on 18801 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Ryan was very professional
Very good service. Carpet looked great. The service man was very good and respectful.
We had a minor issue with our original treatment, not with the personnel but the operation. The company was very responsive and did what they could to rectify the situation. Thank you for the quick response.
Clean carpets 😃
Love everything about it! Will request my same technician again.
Safe chemicals and works fast. Products removed large stain that I was not able to get out.
I was really surprised to see how clean the carpet came since it had not been cleaned in 20 years.
The technician was very thorough and professional.
Tevin was prepared on his timely arrival. He seemed to have a lot of knowledge and experience and we had great results.
Makes the carpet feel and look brand new. Got out all pet stains. Dries quick and leaves no odor behind.
Professional and timely!
The people: kind, punctual and do a great job. Matt, the guy who cleans, couldn’t be nicer or more respectful. Melissa, who scheduled us, same way. That’s so refreshing. Not to mention how great our furniture and rugs look again!
The technician did a wonderful job on all of the carpets. He removed the wine that was spilt on the carpet which was so appreciated. The pet product was a good recommendation.
Very good job 👌
The tech was very professional, helpful and took the time to discuss the carpet cleaning with us.
Punctual and fairly priced. Love zerorez.
The Zerorez team communicated well prior to service, with multiple reminders to confirm the appointment. The tech was on time and worked quickly, but effectively. Most important, our ten year old carpet looked great and benefitted from a good cleaning. I didn't notice any residue or odors, which I'm sensitive to.
Thanks!
Professionalism
First of all great service every time and second the product speaks for it's self.
Zerorez was absolutely amazing. They were able to remove stains that I thought would never come out. I would use them again.
Arrived as expected, described services well, and expertly cleaned our area rugs, sofa, and chair and ottoman. Everything looked great, smelled great, and was soft to the touch!
service man did a good job results are good
A few of the darker spots were not removed
I was hoping the spots would have come out, the applicator thought it had.
Prompt! Removed an ink spot. Friendly technician!
Thomas called ahead of time and showed up when he said he would. He listened to my concerns and set his expectations with my issues I had with my carpet. Thomas worked hard and efficiently and everything looks great. All stains came out and I couldn’t be happier. We will continue to have Thomas out to our home. He’s trust worthy, full of respect, a hard worker and is honest in his work. Great asset to the company and a hard worker and others should take notes from it. Keep up the great work Thomas! See ya next time!!
The person showed up after calling to let me know he was on his way. He came in and went right to work. He worked hard for an hour or so. He cleaned our sofa and 2 chairs. He told us to give them some time to dry be fore using them again and we did. While the furniture is older and worn, it looks better after getting it cleaned!
Andy did a great job for us. Even though you had to reschedule our original appt., due to employees being sick, we did appreciate the discount in our price. Did like the fact that carpet dried within 5-6 hours.
Will use your services again.
No chemicals. Clean, courteous, and professional techs. Fair price for service.

Ryan was great!