What our clients think of us!

I had concerns about initial carpet cleaning done on 11/27 and was ignored for weeks. Rather than honor coming back out and cleaning what was missed the first time for free in the 30 day window, I had to pay again for service. Hard to get refreshment in 30 days when you ignore messages and calls until that time has expired. Poor way to do business and honor what was advertised

Tevin did an exceptional job! He was very knowledgeable and nice. We had our couches cleaned and a rug and so far we are VERY happy!

I really like the guy that cleaned my carpet . Very skilled and nice .

My carpet was very clean and didn't have that crunchy feel that you usually get when your carpets are cleaned.

I was shocked with the results! Our tile and grout look brand new. Our technician was prompt, professional and very informative. Would definitely use their services again.

The carpets are not thoroughly cleaned. There is a stiffness like the pretreat wasn’t actually removed. The pretreat left a bad smell while the carpets were wet.
The technician was professional and nice and explained everything he was doing, but I would not use the service again because the carpets were not cleaned to my expectation.

Andy was amazing. He took his time and got the job done right. I will request him next time!!

Easy to schedule, courteous employee, thorough cleaning.

Always clean and smells fresh. Love that it’s safe for our kids and pets. It’s never crunchy feeling. Carpet dries quick and looks and feels fluffy and brand new.

I like how safe and environmentally conscious your product is. I also like your technician as he was so professional, friendly, pleasant, and explained everything!

I love that the products are safe and clean for my loved ones and I. I really do think Zerorez had they best customer service. They were quick and easy and super helpful.

They got everything from the previous owner up! There were spots all over my off white carpet and its all up! It feels like its our home now and I don't feel like the house is dirty. They wer in and out quick as well. Thanks Zerorez! Amazing job!

Quit sending feedback/survey requests……….other than that. It was fine. I don’t believe in doing more than ONE survey PER service

Easy and complete service

My technician was fantastic. Right on time and very thorough.

Carpets looked great and dry time was minimal.

Tech was super efficient and did a great job cleaning the carpet in our space.

I was pleased with how the gentlemen did clean my furniture and carpet was after it was done. But, when I moved the one chair back into place a day later, there were 2 brown spots from the front legs of that chair.

Then the second gentlemen came and worked on removing the brown stains. They are lighter but please send someone to get rid of these stains for me.

Thank you
Name removed

Less dry time, and super helpful friendly staff.

I love ZeroRez! My carpets are so clean and there is no crispy carpet left behind once they have cleaned. Thomas Bunnell was friendly, courteous, and made sure the carpets were cleaned to our liking. Thank you for clean carpets, ZeroRez!

quick, convenient, reasonable price, tech explained everything, on time, results are great.

Ryan was very informative & he did a superb job!!! He was friendly & explained how Zerorez worked with water not the chemicals other companies use! This is important because I have small dogs, I have severe health problems, allergies, & I am on oxygen!! In the future I would like Ryan to come out only! My father Terry Doppler is having you out on Jan 4th in Plainfield if you can send him his way! Thanks Awesome job & product as well pricing nest compared to other companies! I even forgot my coupon $10 off lol.

Very professional on time thorough and made sure everything was put back the way I had it 10 out of 10 would recommend this to everyone

Tech (Cody) was courteous and appeared to perform all cleaning services well. Very easy overall process

Simple and easy high quality service.

We had a terrible experience with the guy who came to clean our carpet. He was in a hurry. The steps were soaking wet. I asked him if he would soak up more water out of the steps and he said no. He argued with me untiI I said I wasn’t going to argue with him anymore. There was a small area that I asked him to go over again and he argued about doing it again. I had enough of him and had my husband deal with him. He was yelling to my husband. I could hear him 2 rooms away with the door closed. He told my husband he wasn’t making any money off of us. I asked him to leave our house. I had to lay towels on my steps to get the water soaked out of them. It would have taken days to dry.

Our technician Andy was so kind. He went above and beyond to make sure we were happy with the cleaning and he did a great job. This was our 3rd time using Zerorez and have been pleased each time!

Very fast service, reliable, and excellent quality work. I'm a Zerorez regular.

This is our second time using Zerorez for our sofa and I couldn’t be happier. And the technician was so polite and on time! Thank you!

The kindness of the techs and how no chemicals are used