What our clients think of us!

We were very impressed with the tech, the process, and the results. The 40 year old carpet looks amazing. (Granted they used to make very good carpet in those days) But it looks like new.

Service was very efficient. I am happy with the results.

Did a good job and explained the entire process as they were working.

Technician cleaned carpet thoroughly and patiently. Carpet feels and looks clean. Thank you!

Technician was very polite and did a great job.

No crunchy carpet. Technician very professional!

Good service, great value. Excellent technician

The crew was great and did a wonderful job

Carpet looks great and the house smells clean. Service rep was professional; explained things as he worked. Will definitely recommend Zerorez to others and I will certainly use again.

Not disappointed, just waiting a while to see how cleaning holds up.

Getting I and out so quickly

services were great. we had our couches cleaned. the employees were friendly and efficient. very happy with the experience.

Price and availability of time slots. Caring operator.

Clean! Using water pressure & no strong chemicals,

The technicians are always courteous and dedicated to doing a great job! My carpet is older and yet is so clean and looks wonderful!

That u don’t use soap which attracts dirt. Tile cleaning was good but disappointed in results of grout cleaning. Feel you need a grout shaped brush to do best job

We have 2 dogs and you guys do good on carpets with animals.

Liked the attention to detail.

Professional and thorough.

Water damage/stains on hardwood floor. We documented and sent pictures. Please respond with next steps.

My carpet is so clean and soft! The representative was extra nice and knowledgeable too

That they don't use chemicals

Excellent service and technician was great.

The Tech were very informal. They were also very professional and super nice.
They showed how much dirt was pick up.

I gave you my opinion on August 12 and printed out my coupon.

I am also waiting for the $76.00 refund you offered me for the
amount I was overcharged. Do I need to call to remind you?

I have used Zerorez 3 times and have been pleased with the work done. It was easy to schedule, was accomplished in a short period of time, and communication with the company was easily accomplished.

I was, however, quite surprised when asked to pay for the carpet cleaning, an option for giving a tip appeared. This has never happened before. The person who cleaned the carpet was standing there staring at me and it was most awkward. I wasn't expecting a tip to appear. It is bad enough tips automatically appear at fast food places now, but for a service like carpet cleaning, I think it's crazy. If they need to get tips, you should either pay them more or charge more for the service. A definite turn-off for me.

I also think the pricing advertised is misleading. I believe the ad said something like $146 for hallway and 3 rooms. I had a short hallway and 3 rooms. I was told I was "getting a deal" because my living room was considered a large area. If my living room is a large area, I hate to think what a normal house is Carmel is charged. Anyway, after all of the extra items were added, the total was $209. Just something I will keep in mind in the future that what is advertised is not what the real cost will be.

I gave a score of 8 because I would recommend the service, but they always did a good job--but would tell my friends about the tipping and extra charges.

Cody done a very good job on our very dirty carpet. Was pleased with his professionalism and
knowledge of his job. Would recommend you highly to other customers.

Great job!

Very professional and Matt did an excellent job cleaning the carpets!

Process appeared thorough and technician was neat & courteous