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based on 18274 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I am always amazed and what they can get out of the carpets. I had a stain of coffee, dried for probably months and its gone. Like what?! I will never use anyone else!
Excellent service! My carpets look amazing and the technician took great care of my space.
Easy to understand
did a very good job
Zerorez did an excellent job cleaning the carpeting in my home! The technician, Curtis, was excellent, and even had the foresight to use guards to protect the corners of the wall from the hose. It was such a great process, he only had to bring one hose into the house. He used pretreatment where needed in certain areas, then cleaned each room thoroughly. There was No fake floral fragrance or chemical smell, which pleased me very much. There were several stains I was worried about removing; however, they were extracted with no problem.. not only would I return to Zerorez for cleaning my carpets again, I have already recommended them to friends already and shall continue to due so. I am very pleased with their services!
Zerorez always does a fabulous job whether they do your carpet or clean tile floors. I was amazed how clean they got the grout. My tile floor looked so much brighter and clean. Carpet dries fast.
Carpet always clean. Worker always on time. I am very happy with my carpet as it looks like knew.
Caroet cleaning
My wife and I don’t like the use of harsh chemicals with our little kids.
I spot clean almost every day because my pet throws up on the carpet. Your cleaning gets out every trace of soap and stain. MS
It does its job and so do the technicians
The carpets are very clean and nice, but the there was a lot of splash marks left on the walls. I had to clean all the walls after.
Brandon was very efficient and knowledgeable about his work. He did a fantastic job and overall was so nice! Thank you so much.
Easy to book & technician was friendly.
Brandon and Michael were so great! They were friendly, knowledgeable, and showed great pride in their work. The floors looked wonderful when they were done, and the whole place smelled and looked clean and fresh.
Made my carpets feel and look like new again and brought my old carpet back to life. Great price. Prompt and courteous tech.
Brandon is a tremendous representative of your company. He was professional, customer-focused and did a fantastic job cleaning well-worn carpet.
I have used Zerorez for years. This is the first time the carpets smelled moldy when the cleaning was finished. The smell has since dissipated but I think the equipment used needs a thorough cleaning including the clean water tank.
Quick, friendly, did exactly what they said they would, timely and efficient.
On time. Very friendly. Very thorough.
I am pleased with the job they did on my carpet cleaning and dryer vent.
Hello
The first time carpet looked worse than before it was cleaned. Streaked in a couple spots that was very noticeable. The re-do was a little better but still streaks. I understand that carpet wears due to traffic areas but once cleaned should look better. Tried Zerorez based on neighbor recommendation.
Polite guys that came in a timely fashion and did a good job.
The cleaners did a really nice job. Our carpets look great.
The carpet cleaning was completed well and I am very happy with the service. However, I was charged $50 a room for carpet protectant which I thought was the total cost for all three rooms. A woman on the Saturday prior to my cleaning asked if I wanted the protectant which would be $179 and I told her "no" but then I asked the cleaner to go ahead and add thinking it was just $50.00 for all three rooms. I also had my bathroom tile grout cleaned which was very disappointing and expensive for the service received. The cleaner was in and out of the bathroom in no time. There are numerous tiles which the grout is still dirty. There is no way the grout was touched by a brush with the little amount of time spent on the flooring. For $544, I am very disappointed.
My technician was very knowledgeable and friendly. My furniture looks great!
Friendly service tech and thorough duct cleaning. They look like new. Very much appreciated.
The provided service was very good and well organized. Workers are polite and courteous. The cleaning process went well.
Dustin was amazing! He was very professional and timely !
On time, efficient, cleaned the best they could