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based on 18801 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Extremely professional and take extreme care of your furniture and belongings and they even cover your wood door frames from scratching.
I love how my carpets look afterwards.
Your guys were very professional and did an outstanding job on my carpets and couch! Would recommend to everyone!
Friendly, knowledgeable staff
Hard work, polite, helpful and dedicated to do the job!
My technician was very kind and informative.
The concept of no residue from other cleaning products. Seems to dry more quickly than other carpet cleaning.
Tevin was very professional. Our carpet looks great!
Everything
We did have a problem and you are scheduled to come out and sort it out next week on the 12th. Assuming all goes well, you get a "10". I have been a customer and prior user and very pleased overall.
Easy process and fair pricing.
The tech was great! He did a great job.
Technician was very good. Looking to maybe getting more of a steam cleaning.
I called about a charge I didn’t feel was fair and I never received a call back.
the service was absolutely perfect. john was a great tech. carpets looked amazing when he was done.
Scott did a very good job
Very expensive. Took way too long to get my rug back. Nice people who did a pretty good job with only one spot left
Good communication with homeowners to meet expectations and provide best result possible.
Quick set appointment, great offer. “Ryan”called on the way, prompt, quick, efficient,
thorough, professional and personable. Carpet rust spots completely removed and
rooms look like new again. We will ask for him next year. Great cleaning process!
Zerorez does a great job. I've been very happy with their work. Ryan the serviceman really worked on my spots. The carpets look great!
Did a nice job cleaning our carpet & tile.
All
Very professional and courteous and responsive.
Although I was a bit disappointed after many of the stains returned the day after cleaning, I was very satisfied after you came the second time to reclean the spots. The guys did a great job and were very friendly and informative both times!
I plan on using Zerorez in the future!
Thank you so much!
TLK
The cleaning process did not take Last name removed and the finishing product/service was great. They were even able to remove some tough stains on our carpet.
Friendly people and very hard working. Carpet turned out amazing…
I like the fact that it is zero chemicals. The employees who come out to assess and clean the carpets are very knowledgeable and kind.
Have not gotten my order yet. Wanted to buy 1 gallon but told it was not available in that size. Previously had poor service from a technician. That person told me a stain could not be removed but was able to it myself.
My family room looked worse after the cleaning because of dirt stripes. I insisted that area be recleaned, but it was originally cleaned on a Wednesday and was not recleaned until the following Monday. I was not happy to have that room torn up that long.
The service itself produces amazing results and best of all, your wonderful technicians!
Professional personnel, thorough cleaning achieved, and great chemical free product used. Thank you, Zerorez!