Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18450 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 24, 2022 — Rated 10 out of 10 by Melissa Merrill Zerorez Indianapolis
What do you like about our products and services?

Technician, Ryan, was great and very informative. Definitely will request him in future! We are repeat customers and will continue to die Zerorez

Report a concern   March 24, 2022 — Rated 10 out of 10 by Chandra Thacker Zerorez Indianapolis
What do you like about our products and services?

Technician very friendly and knowledgeable..products are safe and good for environment.

Report a concern   March 24, 2022 — Rated 10 out of 10 by Sue Chamberlain Zerorez Indianapolis
What do you like about our products and services?

Great cleaning job

Report a concern   March 24, 2022 — Rated 10 out of 10 by Scott Mercaeant-Koohns Zerorez Indianapolis
What do you like about our products and services?

Fast, efficient service without sacrificing quality. Courteous technicians who treated my home like their own, even stopping to say hello to my dog. :-) Couldn't have asked for a better experience!

Report a concern   March 24, 2022 — Rated 10 out of 10 by Melissa Genrich Zerorez Indianapolis
What do you like about our products and services?

Great job on our carpets!

Report a concern   March 23, 2022 — Rated 10 out of 10 by Vicki Smock Zerorez Indianapolis
What do you like about our products and services?

Andy was professional, did an excellent job with everything!

Report a concern   March 22, 2022 — Rated 10 out of 10 by L.D. Zerorez Indianapolis
What do you like about our products and services?

Ryan was very nice and was very helpful. He did a great job explaining all the options we have in treating our carpet.

Report a concern   March 22, 2022 — Rated 10 out of 10 by J.H. Zerorez Indianapolis
What do you like about our products and services?

Service tech was great

Report a concern   March 22, 2022 — Rated 10 out of 10 by Todd Shidler Zerorez Indianapolis
What do you like about our products and services?

The experience was more than pleasurable! The guys did a great job!

Report a concern   March 22, 2022 — Rated 10 out of 10 by Reginald Brevard Zerorez Indianapolis
What do you like about our products and services?

Products n service. The guys did a GREAT JOB.

Report a concern   March 21, 2022 — Rated 9 out of 10 by Mark Irvin Zerorez Indianapolis
What do you like about our products and services?

The deep clean that Zerorez got up dirt the vacuum left behind - I couldn't believe how much it got up.

Report a concern   March 21, 2022 — Rated 10 out of 10 by Patrick McCollum Zerorez Indianapolis
What do you like about our products and services?

Really enjoyed how professional and how everything was explained on what he was going to do!

Report a concern   March 21, 2022 — Rated 10 out of 10 by A.R. Zerorez Indianapolis
What do you like about our products and services?

Cost effective and very good service

Report a concern   March 21, 2022 — Rated 10 out of 10 by K.C. Zerorez Indianapolis
What do you like about our products and services?

Your service rep was very professional and friendly. He explained the whole process end to end . He did an excellent job on 18 yr old carpets. Cleaning was done to prepare home for sell and he did a fantastic job. The home sold in 4 days.

Report a concern   March 20, 2022 — Rated 6 out of 10 by A.C. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

The last time we had our carpets done the cleanser took care of all the carpet smells and left the whole house smelling like oranges. This time the carpets still smell like pet odors even with paying for the extra pet treatment. Very disappointing for the amount we paid to have the carpets cleaned.

Report a concern   March 20, 2022 — Rated 10 out of 10 by M.B.B. Zerorez Indianapolis
What do you like about our products and services?

I thought the men who performed our service were very nice and professional. They did a good job and were timely.

Report a concern   March 20, 2022 — Rated 9 out of 10 by quiana culver Zerorez Indianapolis
What do you like about our products and services?

The price and quality

Report a concern   March 20, 2022 — Rated 0 out of 10 by A.S. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

My carpet now smells like fish. It took approximately 30 hours to dry. I’ve called and texted to leave a message but have not yet heard back. I was just getting the carpets cleaned because my mother was coming to stay for a week and I wanted everything nice and pleasant for her. Not I’m hoping all the air fresheners are going to mask the fish smell in 24 hours before her arrival.

Report a concern   March 20, 2022 — Rated 9 out of 10 by S.S. Zerorez Indianapolis
What do you like about our products and services?

The carpet is so soft after being cleaned

Report a concern   March 20, 2022 — Rated 10 out of 10 by Ray Ellen Conner Zerorez Indianapolis
What do you like about our products and services?

They did a great job cleaning my carpet. Very respectful of my property. Friendly and explained everything they were going to do and answered all of my questions.

Report a concern   March 19, 2022 — Rated 10 out of 10 by L.N. Zerorez Indianapolis
What do you like about our products and services?

Zero res did a good job cleaning my couch and loveseat. It was easy to set up the appointment on line.

Report a concern   March 19, 2022 — Rated 10 out of 10 by D.S. Zerorez Indianapolis
What do you like about our products and services?

Well the liquid that smells good makes the carpet seem like brand new.
The people are very nice

Report a concern   March 19, 2022 — Rated 9 out of 10 by T.M. Zerorez Indianapolis
What do you like about our products and services?

Technicians were great! They were respectful of my house and took every caution to make sure hoses didn’t cause any damage while being stretched throughout the house. The carpet looked amazing after the cleaning, but it was more damp then I had expected. I’d suggest making sure you run your own fans and open windows in rooms that were cleaned, otherwise it will smell like mildew as the carpet dries out.

Report a concern   March 18, 2022 — Rated 10 out of 10 by K.S. Zerorez Indianapolis
What do you like about our products and services?

Ryan did a great job. He was very informative and the house smelled so good.

Report a concern   March 18, 2022 — Rated 10 out of 10 by C.R. Zerorez Indianapolis
What do you like about our products and services?

The service was outstanding! I learned about the ZrClean technology, patented by Zerorez, making them a-no brainer to hire them for carpet cleaning & more! My carpets look and smell fantastic!

Report a concern   March 18, 2022 — Rated 10 out of 10 by J.G. Zerorez Indianapolis
What do you like about our products and services?

Leroy did a fantastic job

Report a concern   March 18, 2022 — Rated 10 out of 10 by Darrell Guenin Zerorez Indianapolis
What do you like about our products and services?

It is so environmentally friendly and we don’t need to worry about fumes harming our two parrots.

Report a concern   March 17, 2022 — Rated 10 out of 10 by M.N. Zerorez Indianapolis
What do you like about our products and services?

The liw residue and the commitment to customer understanding and satisfaction.

Report a concern   March 16, 2022 — Rated 10 out of 10 by Richard Brodnik Zerorez Indianapolis
What do you like about our products and services?

Just wanted to say, but Andy the technician was very professional and explained everything in detail as to what he was doing. If I had any questions he had an answer that satisfied me. When he was done the carpets look good and we were very happy.

Report a concern   March 16, 2022 — Rated 0 out of 10 by H.B. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

poor communication and they did do what they said


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