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based on 18801 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very good staff who do a great job!
I like the process and it is safe for animals. Just had it done and carpet so fluffy. Ryan was very good at communication.
Carpet looks and feels clean.
Minimal dring time
Technician was excellent
Zerores had been to my house once before and had a record of what was done, primarily, cleaning my laminate floors. Unfortunately, when the tech arrived, his info indicated he would be cleaning vinyl floors, not laminate. He didn’t have the right equipment with him for cleaning laminate. So….not his fault but a glitch, anyway.
My carpets are always very clean
I love that it is safe for pets and kids! It doesn’t leave a residue. The technicians are always nice and explain everything as they go along. We have used them for over 10 years and they never disappoint!
No harsh chemicals and fast and friendly service
Great service Reasonable price
No crunchy carpet! I love how kind our service provider is too. Great company and products.
The hose used rubbed against almost every corner, dented drywall and left black marks on wall that we are unable to wash off.
The communication throughout and the quality of my carpet and couch cleaning!
Friendliness and quality
The team communicated well, was prompt and professional. The carpet looks and smells great. Thank you.
Stains we pointed out are worse now than before being cleaned and Zerorez has no availability to return until 8 days later.
Friendly knowledgeable service tech Chris that explained the process completely before starting. Carpets look & smell great.
Prompt friendly service
Good service, clean carpet
LaRoy was polite, personable, and exceedingly conscientious in doing his job. We are very pleased.
fast, clean, perfect results.
Great service! Very happy with the results.
Your technician did an excellent job of explaining about the process and the ionized water that is used. He took care to put protectors on the corners so the hoses didn’t scuff the woodwork. Excellent work and awesome results!!
Great service and great results!
I haven't gotten my carpets back, so I really can't judge the quality of the cleaning service.
Older people can't move heavy furniture, and the carpet needs to be cleaned under it. A competitor of yours is less expensive and moves the furniture , I found out too late.
Appeared to clean well, pet safe
The carpet cleaner gentleman was very nice. However, the carpeted stairs were left sopping wet. So much water that the wood trim got soaked with water and is still discolored from not drying out yet. Also, the stairs were slippery with whatever product he used. I thought Zerorez was supposed to be Zero Residue?
Very capable and thorough.
friendly, hard-working, and informative technician. did an excellent jobs at removing old, tough strains in high traffic areas. carpet dried very quickly. I would highly recommend.
Reliable service, professional representative and quality job.
Service was fantastic!