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based on 18281 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They did an excellent job cleaning my shower stall tile walls.
1 bedroom which was cleaned has a pet odor which I did not notice before your work.
Could you come & clean that area again.
Thanks
I have heard about Zerorez many times on WIBC radio. I decided to give them a try. They cleaned three rooms in my house and did a fantastic job. The technition was friendly, personable, and very professional. While their services are not cheap I feel it was a great value for the money. I will definitely use this company again.
the prompt service and quick drying methods
You always do a good job for me
Scheduling
The carpet cleaning is what I have historically used your company for, but this time I also had the
kitchen floor cleaned. It looks fantastic - no more nasty dirty looking grout!
Carpets cleaned thoroughly, no chemical smell or residue, friendly techs who talk with you about what you want done
Good product. Always efficient and courteous associates. No mess afterwards. Great cleaning results.
Honest hard work and perfectly done. I always go with Zerorez!
On time, great job, courteous technician (Tevin).
What more do you need ?
ZEROREZ !
The carpets turned out great.
Technicians are always polite and the carpets look great
We had water leak through the stair landing into our basement closet which we just found getting Christmas lights out. Also, we still have some stains in the master bedroom that reappeared the next day.
The guarantee was honored. The first cleaning was not up to the standard set by the last cleaning. The company graciously sent and other man and the service was rendered again. This young man was thorough and knowledgeable. I will definitely ask for him the next cleaning. Job well done!
I think Zerorez does a good job cleaning my carpets. The staff take their time and care about making sure they do their job well.
No chemicals..fast dry time..no crunch!
Zerorez did an outstanding job, as always this is the third time I have used them and I highly recommend them. The tech was extremely polite and took care with my home.
GREAT JOB !
ZeroRez performs very high quality cleaning and will stand behind it’s commitment to clean carpet without leaving soap residue etc. The well trained techs evaluate the type of fabric fibers in the carpet (and/or upholstery) to use the appropriate chemicals and water temperature to safely maximize cleaning. ZeroRez has equipment which is capable of getting right into carpet edges, heavy duty clean carpet and extract all cleaning solution, water and liquids at a very powerful and highly professional level. After using 4 or 5 other carpet cleaning companies the past several decades, I have now used Zerorez 3 times and am a very satisfied committed customer!
We still have stains in 2 rooms. The carpets are cleaner but not what we were expecting. Have used other companies and had better result.
Andy was very professional and explained the process. When he was finished I was shocked at how great the carpet looked because there were some bad stains. Definitely would use Zerorez again and again.
Everything. Job was done when promised and expeditiously.
Easy scheduling. Regular updates from driver/technician as they are coming to your home. Professional appearance and attitude of technician.
The rep that came to my house was very professional and did a great job on cleaning the basement carpet. It had a lot of water stains that he got out and the carpet looks almost new!
Nothing gets my carpets cleaner. Ozeroez has been able to get out pet stains and spilled beverage stains that other carpet cleaners had left behind. I love that I don't have crunchy, stiff carpet after they clean, The carpets smelled fresh, not the pungent smell that other cleaners left behind. They arrive on time. Their charges are no more than other carpet cleaners and sometimes less. They simply can't beat
I’ve used Zerorez several times over the years and they’ve always done a good job. However, this last time, we had an area in our bedroom that did not come clean. We had never had this happen in the past. I called to request that they come back out to re-clean that area and they did, not questions asked. The area in question came clean the second time. I was so glad that I called to have them come back out.
Professional and thorough
The personal attention of your representative who did a wonderful job cleaning!
Very professional, fantastic work and thorough.

Carpets look like new again. Technicians are always friendly and courteous.