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based on 18801 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everything looks so clean and crash every time
They called like they said, to let me know when they'd arrive and showed up on time. He answered any questions and told me what they would be doing. The young man worked constantly and quietly. He seemed to do a very nice job!!
It wasn’t that I was disappointed, but I was not impressed with your service. There was nothing about your company that made you stand out against other companies I’ve used. I don’t want anything from you. I’m just giving you feedback, because you asked for it.
Punctuality
Polite
Professional
Great job! Quick, friendly, clean and professional. Highly recommend.
Although we’ve used your company before (twice) and been quite satisfied, this experience was not as complete. I had pointed out to the cleaner two specific areas in the house that were particularly soiled with stains. This carpet was newer and had never been cleaned, so these were only a few years old. Within 24 hours after the cleaning, as we were sitting in the sunroom, I realized that those stains, the most obvious in the house, were still very apparent. These were the reason I had opted for a cleaning! So, no, I’m not overwhelmed with this job. Will I use Zerorez again? Unlikely.
Carpet cleaning great! Tile was 9/10 due to edges being missed
Marcus was great and very professional. He gave supreme service. Would recommend service by him again.
Not interested. If you can't do it right the first time.why get a second chance.
Everything was good! Thanks First name removed
Safe for pets and cleans very well y
I like the staff and how well your service cleans but would like to have them out cardboard squares under legs if some items.
No soap residue
Carpet looks amazing. thank you!
All natural
excellent job. got all the spots out. dried the carpet as best as could be before he left
None of my stains are gone
We were able to book service in a reasonable time, and our technician came at the time expected. Thomas was friendly and professional, and our carpets look great!
The cleanly feel of the carpet when completed.
I like that no chemicals are used. My furniture looks great! The technician was very informative and did a great job.
Used Zerorez before and service was nice.
People , product and results!
Good service.
Excellent job cleaning the carpet. Fair price.
Efficient.
Matt Fielder was efficient and courteous. We are very happy with the carpet cleaning.
No soap.
The young man was very thorough and pleasant.
We had the same room cleaned twice and in the end there is still an odor. Shower tile was also cleaned with little difference.
As much as I love the green technology concept, it just may not work the same to remove odors.
Disappointed for the price paid and results received.

Consistently great job.