Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18801 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 19, 2022 — Rated 10 out of 10 by C.H. Zerorez Indianapolis
What do you like about our products and services?

Consistently great job.

Report a concern   August 18, 2022 — Rated 10 out of 10 by Yvonne Moore Zerorez Indianapolis
What do you like about our products and services?

Everything looks so clean and crash every time

Report a concern   August 18, 2022 — Rated 10 out of 10 by D.B. Zerorez Indianapolis
What do you like about our products and services?

They called like they said, to let me know when they'd arrive and showed up on time. He answered any questions and told me what they would be doing. The young man worked constantly and quietly. He seemed to do a very nice job!!

Report a concern   August 18, 2022 — Rated 5 out of 10 by C.C. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

It wasn’t that I was disappointed, but I was not impressed with your service. There was nothing about your company that made you stand out against other companies I’ve used. I don’t want anything from you. I’m just giving you feedback, because you asked for it.

Report a concern   August 18, 2022 — Rated 10 out of 10 by Todd Lewis Zerorez Indianapolis
What do you like about our products and services?

Punctuality
Polite
Professional

Report a concern   August 18, 2022 — Rated 10 out of 10 by Michael Weil Zerorez Indianapolis
What do you like about our products and services?

Great job! Quick, friendly, clean and professional. Highly recommend.

Report a concern   August 17, 2022 — Rated 5 out of 10 by C.F. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Although we’ve used your company before (twice) and been quite satisfied, this experience was not as complete. I had pointed out to the cleaner two specific areas in the house that were particularly soiled with stains. This carpet was newer and had never been cleaned, so these were only a few years old. Within 24 hours after the cleaning, as we were sitting in the sunroom, I realized that those stains, the most obvious in the house, were still very apparent. These were the reason I had opted for a cleaning! So, no, I’m not overwhelmed with this job. Will I use Zerorez again? Unlikely.

Report a concern   August 17, 2022 — Rated 9 out of 10 by S.C. Zerorez Indianapolis
What do you like about our products and services?

Carpet cleaning great! Tile was 9/10 due to edges being missed

Report a concern   August 17, 2022 — Rated 10 out of 10 by K.M. Zerorez Indianapolis
What do you like about our products and services?

Marcus was great and very professional. He gave supreme service. Would recommend service by him again.

Report a concern   August 17, 2022 — Rated 0 out of 10 by L.W. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Not interested. If you can't do it right the first time.why get a second chance.

Report a concern   August 17, 2022 — Rated 10 out of 10 by T.L. Zerorez Indianapolis
What do you like about our products and services?

Everything was good! Thanks First name removed

Report a concern   August 17, 2022 — Rated 10 out of 10 by W.W. Zerorez Indianapolis
What do you like about our products and services?

Safe for pets and cleans very well y

Report a concern   August 17, 2022 — Rated 10 out of 10 by B.D. Zerorez Indianapolis
What do you like about our products and services?

I like the staff and how well your service cleans but would like to have them out cardboard squares under legs if some items.

Report a concern   August 15, 2022 — Rated 10 out of 10 by J.R. Zerorez Indianapolis
What do you like about our products and services?

No soap residue

Report a concern   August 15, 2022 — Rated 10 out of 10 by R.B. Zerorez Indianapolis
What do you like about our products and services?

Carpet looks amazing. thank you!

Report a concern   August 15, 2022 — Rated 10 out of 10 by M.S. Zerorez Indianapolis
What do you like about our products and services?

All natural

Report a concern   August 14, 2022 — Rated 10 out of 10 by B.M. Zerorez Indianapolis
What do you like about our products and services?

excellent job. got all the spots out. dried the carpet as best as could be before he left

Report a concern   August 13, 2022 — Rated 0 out of 10 by R.R. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

None of my stains are gone

Report a concern   August 13, 2022 — Rated 10 out of 10 by Bonnie Shute Zerorez Indianapolis
What do you like about our products and services?

We were able to book service in a reasonable time, and our technician came at the time expected. Thomas was friendly and professional, and our carpets look great!

Report a concern   August 13, 2022 — Rated 10 out of 10 by S.S. Zerorez Indianapolis
What do you like about our products and services?

The cleanly feel of the carpet when completed.

Report a concern   August 13, 2022 — Rated 10 out of 10 by L.G. Zerorez Indianapolis
What do you like about our products and services?

I like that no chemicals are used. My furniture looks great! The technician was very informative and did a great job.

Report a concern   August 13, 2022 — Rated 9 out of 10 by C.G. Zerorez Indianapolis
What do you like about our products and services?

Used Zerorez before and service was nice.

Report a concern   August 13, 2022 — Rated 8 out of 10 by L.S. Zerorez Indianapolis
What could we do to improve?

na

Report a concern   August 13, 2022 — Rated 10 out of 10 by N.H. Zerorez Indianapolis
What do you like about our products and services?

People , product and results!

Report a concern   August 13, 2022 — Rated 10 out of 10 by Erin Garrett Zerorez Indianapolis
What do you like about our products and services?

Good service.

Report a concern   August 12, 2022 — Rated 10 out of 10 by Ken Owens Zerorez Indianapolis
What do you like about our products and services?

Excellent job cleaning the carpet. Fair price.
Efficient.

Report a concern   August 12, 2022 — Rated 10 out of 10 by D.B. Zerorez Indianapolis
What do you like about our products and services?

Matt Fielder was efficient and courteous. We are very happy with the carpet cleaning.

Report a concern   August 12, 2022 — Rated 10 out of 10 by M.D. Zerorez Indianapolis
What do you like about our products and services?

No soap.

Report a concern   August 11, 2022 — Rated 10 out of 10 by S.M. Zerorez Indianapolis
What do you like about our products and services?

The young man was very thorough and pleasant.

Report a concern   August 11, 2022 — Rated 1 out of 10 by M.H. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

We had the same room cleaned twice and in the end there is still an odor. Shower tile was also cleaned with little difference.
As much as I love the green technology concept, it just may not work the same to remove odors.
Disappointed for the price paid and results received.


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