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based on 18280 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The people: kind, punctual and do a great job. Matt, the guy who cleans, couldn’t be nicer or more respectful. Melissa, who scheduled us, same way. That’s so refreshing. Not to mention how great our furniture and rugs look again!
The technician did a wonderful job on all of the carpets. He removed the wine that was spilt on the carpet which was so appreciated. The pet product was a good recommendation.
Very good job 👌
The tech was very professional, helpful and took the time to discuss the carpet cleaning with us.
Punctual and fairly priced. Love zerorez.
The Zerorez team communicated well prior to service, with multiple reminders to confirm the appointment. The tech was on time and worked quickly, but effectively. Most important, our ten year old carpet looked great and benefitted from a good cleaning. I didn't notice any residue or odors, which I'm sensitive to.
Thanks!
Professionalism
First of all great service every time and second the product speaks for it's self.
Zerorez was absolutely amazing. They were able to remove stains that I thought would never come out. I would use them again.
Arrived as expected, described services well, and expertly cleaned our area rugs, sofa, and chair and ottoman. Everything looked great, smelled great, and was soft to the touch!
service man did a good job results are good
A few of the darker spots were not removed
I was hoping the spots would have come out, the applicator thought it had.
Prompt! Removed an ink spot. Friendly technician!
Thomas called ahead of time and showed up when he said he would. He listened to my concerns and set his expectations with my issues I had with my carpet. Thomas worked hard and efficiently and everything looks great. All stains came out and I couldn’t be happier. We will continue to have Thomas out to our home. He’s trust worthy, full of respect, a hard worker and is honest in his work. Great asset to the company and a hard worker and others should take notes from it. Keep up the great work Thomas! See ya next time!!
The person showed up after calling to let me know he was on his way. He came in and went right to work. He worked hard for an hour or so. He cleaned our sofa and 2 chairs. He told us to give them some time to dry be fore using them again and we did. While the furniture is older and worn, it looks better after getting it cleaned!
Andy did a great job for us. Even though you had to reschedule our original appt., due to employees being sick, we did appreciate the discount in our price. Did like the fact that carpet dried within 5-6 hours.
Will use your services again.
No chemicals. Clean, courteous, and professional techs. Fair price for service.
Friendly tech, knowledgeable, did a great job at stain removable. Might want to keep in mind that evening appointments 5-6:00 are not advantageous in the winter. You need to use fans and heaters and it still is not dry till mid day the next day. Better to have cleaned in summer or spring when you can open the windows. Still they did a great job!!
Very effective cleaning and well-trained, well-educated techs who are nice to work with.
Professional, on time, courteous, very informative
I LOVE ZEROREZ AND WISH I HAD HEARD ABOUT THEM YEARS AGO!
The technician was great. Was very nice and did a good job.
Excellent cleaning of our older carpet! Technicians are always so helpful!
No harsh chemicals and easy to schedule.
Safe for pets and people
Thorough cleaning with no odor. We also had a large tile shower cleaned. Great result. I had tried to clean the shower with other products and never got the result that zerorez did.
LaRoy was very kind and professional. I felt he did a great job and was very helpful.
Carpets look like new again. Technicians are always friendly and courteous.

Professional and timely!