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based on 18279 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I called about a charge I didn’t feel was fair and I never received a call back.
the service was absolutely perfect. john was a great tech. carpets looked amazing when he was done.
Scott did a very good job
Very expensive. Took way too long to get my rug back. Nice people who did a pretty good job with only one spot left
Good communication with homeowners to meet expectations and provide best result possible.
Quick set appointment, great offer. “Ryan”called on the way, prompt, quick, efficient,
thorough, professional and personable. Carpet rust spots completely removed and
rooms look like new again. We will ask for him next year. Great cleaning process!
Zerorez does a great job. I've been very happy with their work. Ryan the serviceman really worked on my spots. The carpets look great!
Did a nice job cleaning our carpet & tile.
All
Very professional and courteous and responsive.
Although I was a bit disappointed after many of the stains returned the day after cleaning, I was very satisfied after you came the second time to reclean the spots. The guys did a great job and were very friendly and informative both times!
I plan on using Zerorez in the future!
Thank you so much!
TLK
The cleaning process did not take Last name removed and the finishing product/service was great. They were even able to remove some tough stains on our carpet.
Friendly people and very hard working. Carpet turned out amazing…
I like the fact that it is zero chemicals. The employees who come out to assess and clean the carpets are very knowledgeable and kind.
Have not gotten my order yet. Wanted to buy 1 gallon but told it was not available in that size. Previously had poor service from a technician. That person told me a stain could not be removed but was able to it myself.
My family room looked worse after the cleaning because of dirt stripes. I insisted that area be recleaned, but it was originally cleaned on a Wednesday and was not recleaned until the following Monday. I was not happy to have that room torn up that long.
The service itself produces amazing results and best of all, your wonderful technicians!
friendly, professional technician. He explained what he was going to do and showed me the results when he was finished. Almost all of the stains had been removed.
Zerorez was able to clean areas of my carpet that I thought were a lost cause. I’m so happy that everything ended up looking so good and I can’t wait to book the for the rest of the house.
Prompt and complete. Did a great job.
The individual who cleaned our carpets did a very good job. While i like your product from a technical standpoint, it is useless if not applied correctly. Or one has a agent who does not care about what they are doing. This guy was kind and through in what he did. I would recommend both him and your company to others.
Our experience with Zerorez was wonderful! Our technician was extremely nice and explained the process step by step. He was very thorough cleaning our rooms. Everything looked wonderful and smell fresh and clean.
Amazing Job!
Ryan got green candle wax (and the green dye from dried candle) out of my off white recliner!!!
Looks like the day it was delivered now!!
Thorough clean by very kind, helpful and professional staff!
The carpets are clean when they’re done. Except a coffee stain did not come out.
I like fast drying carpet. Easy to schedule
Communication is excellent from start to finish. Service personnel arrive on time and are very friendly and efficient. Carpets and furniture look brand new after treatment.
My carpet is very clean and bright looking
Very professional and did an excellent job!

Technician was very good. Looking to maybe getting more of a steam cleaning.