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based on 18448 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Stains didn’t come out. Steps were sopping wet for several days. A lot of dirt, etc was vacuumed after carpet was dry. Very disappointed after you were so highly recommended.
Love the service and the carpet looks amazing! Really liked the gentleman that came out. He was so polite and respectful!
Great work at a reasonable price. Representative was extremely helpful in informative.
The service was fast and the carpet looked good!
It was done efficiently after the first appointment was cancelled.
professional , don't try to upset, timely manner
Derek did an excellent job cleaning our couches!
They do an excellent job!
There employee was very well trained.
Your service provider came on time and got right to work. He managed to get up old stains that have been difficult to remove. I have used Zerorez several times in the past and I will be calling again next year.
Best carpet cleaners I have ever had. Have used for several years and never disappointed. Carpet is never left soaking wet and stains removed well. Have Zerorez usually twice a year as I have two large dogs that are in and out all day. Very satisfied with their service.
The products used make my carpets look like new and the service is very professional.
We had our kitchen tile cleaned, basement carpet, and a couch and love seat. All items were cleaned very well and the technicians were very thorough and professional.
Out technician was very friendly and knowledgeable.
Good service
I could not tell carpets had been done
The ease of setting appointment. The friendly scheduling staff. The technician was knowledgeable and communicated very well. I scored a 9 due to being scheduled for 8a-10a and service was not started until 2p. I called to check on arrival time and an employee had called off therefore my service time was delayed. That would not have been an issue if I received a call in the am letting me know that. Overall a good experience and I will recommend Zerorez.
Your people do a good job and are friendly. My carpet is almost dry when they leave.
Dries quickly
On time, courteous, good job
The service was very good, timely and the representative was professional. He was well prepared and got right to work.
The carpets look good and dried fairly quickly.
Nice Job.
Many Thanks!
Every technician we’ve had has been friendly, efficient and knowledgeable about the product and process!
My carpet is getting older and I thought it was going to need to be replaced. Our dog has urinated on it about 4 times. With inflation we really could not do that now so having been pleased with zerorez in the past, we used them again....Good decision!! The technician was top notch and the rugs will be around another year. The company was recommended by a professional cleaning service. Good call, Rebecca.
My carpets are clean and there are no overpowering scents. The staff is courteous and professional.
You are prompt, to a thorough job, have fans to start the drying quickly.
I have had both my carpets and furniture cleaned and they have come out well.
Had sectional cleaned. Overall was pleased. Technician was polite, respectful of household, and thorough. I don't believe in giving a perfect score for anything (always something that could have been done a little better), but this was pretty close.
You were flexible when we needed to move our cleaning date because our son was born 4 weeks earlier! Also, carpet looks great and feels clean.
Did a great job, rug and carpet look great. Can't wait for them to be able to do the rest of the house.

Scheduling was a pain - our time was moved twice. The technician showed up very early and I had to send my mom over to let him in. It was also outrageously expensive for the amount of effort and time spent.