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based on 18801 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Chris P was great! Quick and courteous, did a fantastic job.
Carpet looks great and tech is always polite. Carpet drys very quickly
Professional and through cleaning
My carpet looked like new! All of the spots are dog had had an accident were gone. And the carpet wasn’t crunchy.
Carpet not too wet.
Clear understanding of charges.
Protection taken for hard floors.
Professional and polite (LaRoy).
Carpets clean.
Quality machines with no chemicals to be pet friendly.
Service tech was polite, patient with answering my questions and did an excellent job..no fuss,no mess
The technician was courteous and did a great job.
Laroy was friendly, knowledgeable and professional.
It did not take as long as I had anticipated.
The results were great considering what he had to work with.
friendly, thorough
Fast and efficient service. Knowledgeable technician.
You do a good job that stays clean for a long time. Your help is efficient and friendly. I loved the discounted price too
Everything was just great Thanks to everyone
Great services
The Person who cleaned was excellent
On time and good quality results
I love that our carpets always look and smell so fresh after cleaning! Our technician was awesome and did a great job explaining what he was going to do and what results we could expect! Always a pleasure to do business with Zerorez!
I think my carpet was cleaned too quickly it’s been 30 hours since the work was completed and my floors are still damp, we have had fans on them for 24 hours and they are still wet
The cleaning left lines on my carpets.
Prompt Explain services and cleaning techniques. Professional
I think your technicians are very thorough. Thomas was excellent.
I called in to the company the night that I had the carpets leaned. I told them that it was the best job ever. I had a company for years,. but we will definitely will use you adain! Thank you or the service.
I am super pleased with our cleaning. Thomas and team were amazing. My carpet looks brand new, and he took the time to concentrate on stains and high traffic areas. My floors and carpet are very happy!!! We are, too!! Thank you!!
Thomas did a fantastic job this week!
We call Zerorez because of the quality work and professionalism.
The majority of the spots where not removed. I understand the carpets are old but when I went back into the home today I was able to use an all natural carpet cleaner and it did take out the stains I used it on. I didn't expect all the stains to come out but if you compare the photos I took of the carpets prior to cleaning they look pretty much the same after. Very disappointed in the end result. When I spoke to someone today the reasoning for the stains not being removed was because the carpets where old. I would not recommend Zerorez to anyone.
They are both the best. Would not change a thing.
The technician had not heard of the promo code (airplane) I got in the mail for 3 bedrooms and a hall for $149. The monthly special on your website was for $149. Instead he upcharged the 5 bedroom special, and I didn’t have 5 rooms to clean. We did pet biological treatment, but I smell dog again after a day. Just disappointed in how much I paid ($718) for what I got.
Our carpet looks beautiful, no lingering strong smell from strong cleaners or chemicals.
Courteous staff And techs
No harsh chemicals and doesn’t feel wet afterwards.