Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18448 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 4, 2022 — Rated 3 out of 10 by A.W. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Scheduling was a pain - our time was moved twice. The technician showed up very early and I had to send my mom over to let him in. It was also outrageously expensive for the amount of effort and time spent.

Report a concern   August 4, 2022 — Rated 0 out of 10 by D.S. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Stains didn’t come out. Steps were sopping wet for several days. A lot of dirt, etc was vacuumed after carpet was dry. Very disappointed after you were so highly recommended.

Report a concern   August 4, 2022 — Rated 10 out of 10 by C.B. Zerorez Indianapolis
What do you like about our products and services?

Love the service and the carpet looks amazing! Really liked the gentleman that came out. He was so polite and respectful!

Report a concern   August 3, 2022 — Rated 10 out of 10 by B.M. Zerorez Indianapolis
What do you like about our products and services?

Great work at a reasonable price. Representative was extremely helpful in informative.

Report a concern   August 3, 2022 — Rated 10 out of 10 by A.M. Zerorez Indianapolis
What do you like about our products and services?

The service was fast and the carpet looked good!

Report a concern   August 3, 2022 — Rated 10 out of 10 by M.J.C. Zerorez Indianapolis
What do you like about our products and services?

It was done efficiently after the first appointment was cancelled.

Report a concern   August 2, 2022 — Rated 10 out of 10 by T.R. Zerorez Indianapolis
What do you like about our products and services?

professional , don't try to upset, timely manner

Report a concern   August 1, 2022 — Rated 10 out of 10 by Anna Koon Zerorez Indianapolis
What do you like about our products and services?

Derek did an excellent job cleaning our couches!

Report a concern   August 1, 2022 — Rated 10 out of 10 by Kelly Perry Zerorez Indianapolis
What do you like about our products and services?

They do an excellent job!

Report a concern   July 31, 2022 — Rated 9 out of 10 by J.C. Zerorez Indianapolis
What do you like about our products and services?

There employee was very well trained.

Report a concern   July 31, 2022 — Rated 10 out of 10 by Peggy Powell Zerorez Indianapolis
What do you like about our products and services?

Your service provider came on time and got right to work. He managed to get up old stains that have been difficult to remove. I have used Zerorez several times in the past and I will be calling again next year.

Report a concern   July 31, 2022 — Rated 10 out of 10 by Penny Mitchell Zerorez Indianapolis
What do you like about our products and services?

Best carpet cleaners I have ever had. Have used for several years and never disappointed. Carpet is never left soaking wet and stains removed well. Have Zerorez usually twice a year as I have two large dogs that are in and out all day. Very satisfied with their service.

Report a concern   July 30, 2022 — Rated 10 out of 10 by W.W. Zerorez Indianapolis
What do you like about our products and services?

The products used make my carpets look like new and the service is very professional.

Report a concern   July 30, 2022 — Rated 10 out of 10 by Elizabeth Kuhn Zerorez Indianapolis
What do you like about our products and services?

We had our kitchen tile cleaned, basement carpet, and a couch and love seat. All items were cleaned very well and the technicians were very thorough and professional.

Report a concern   July 30, 2022 — Rated 10 out of 10 by E.H. Zerorez Indianapolis
What do you like about our products and services?

Out technician was very friendly and knowledgeable.

Report a concern   July 30, 2022 — Rated 10 out of 10 by H.M. Zerorez Indianapolis
What do you like about our products and services?

Good service

Report a concern   July 29, 2022 — Rated 0 out of 10 by S.M. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

I could not tell carpets had been done

Report a concern   July 29, 2022 — Rated 9 out of 10 by Johnna McGinsie Zerorez Indianapolis
What do you like about our products and services?

The ease of setting appointment. The friendly scheduling staff. The technician was knowledgeable and communicated very well. I scored a 9 due to being scheduled for 8a-10a and service was not started until 2p. I called to check on arrival time and an employee had called off therefore my service time was delayed. That would not have been an issue if I received a call in the am letting me know that. Overall a good experience and I will recommend Zerorez.

Report a concern   July 28, 2022 — Rated 10 out of 10 by Lucinda Kirch Zerorez Indianapolis
What do you like about our products and services?

Your people do a good job and are friendly. My carpet is almost dry when they leave.

Report a concern   July 28, 2022 — Rated 10 out of 10 by D.W. Zerorez Indianapolis
What do you like about our products and services?

Dries quickly

Report a concern   July 28, 2022 — Rated 10 out of 10 by B.K. Zerorez Indianapolis
What do you like about our products and services?

On time, courteous, good job

Report a concern   July 28, 2022 — Rated 10 out of 10 by John O'Bryan Zerorez Indianapolis
What do you like about our products and services?

The service was very good, timely and the representative was professional. He was well prepared and got right to work.
The carpets look good and dried fairly quickly.
Nice Job.
Many Thanks!

Report a concern   July 27, 2022 — Rated 10 out of 10 by Andrea Jafri Zerorez Indianapolis
What do you like about our products and services?

Every technician we’ve had has been friendly, efficient and knowledgeable about the product and process!

Report a concern   July 26, 2022 — Rated 10 out of 10 by Janice Cox Zerorez Indianapolis
What do you like about our products and services?

My carpet is getting older and I thought it was going to need to be replaced. Our dog has urinated on it about 4 times. With inflation we really could not do that now so having been pleased with zerorez in the past, we used them again....Good decision!! The technician was top notch and the rugs will be around another year. The company was recommended by a professional cleaning service. Good call, Rebecca.

Report a concern   July 25, 2022 — Rated 10 out of 10 by D.P. Zerorez Indianapolis
What do you like about our products and services?

My carpets are clean and there are no overpowering scents. The staff is courteous and professional.

Report a concern   July 25, 2022 — Rated 10 out of 10 by Sarah Ward Zerorez Indianapolis
What do you like about our products and services?

You are prompt, to a thorough job, have fans to start the drying quickly.

Report a concern   July 25, 2022 — Rated 10 out of 10 by J.R. Zerorez Indianapolis
What do you like about our products and services?

I have had both my carpets and furniture cleaned and they have come out well.

Report a concern   July 25, 2022 — Rated 9 out of 10 by B.B. Zerorez Indianapolis
What do you like about our products and services?

Had sectional cleaned. Overall was pleased. Technician was polite, respectful of household, and thorough. I don't believe in giving a perfect score for anything (always something that could have been done a little better), but this was pretty close.

Report a concern   July 25, 2022 — Rated 10 out of 10 by R.K. Zerorez Indianapolis
What do you like about our products and services?

You were flexible when we needed to move our cleaning date because our son was born 4 weeks earlier! Also, carpet looks great and feels clean.

Report a concern   July 25, 2022 — Rated 10 out of 10 by M.J. Zerorez Indianapolis
What do you like about our products and services?

Did a great job, rug and carpet look great. Can't wait for them to be able to do the rest of the house.


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