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based on 18801 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service provided by Matt was prompt, courteous and professional.
Your cleaning products smelled fresh and cleaned the carpet well.
Mainly had a couple areas cleaned due to my son getting sick...was told they could take care of the lingering odor. The odor is not gone.
Friendly and fast
My carpets look like new again. I’m very happy with the service provided.
Andy Anderson has been my "cleaning guy" these past two visits and has done an excellent job. He is friendly and very helpful and I plan to ask for him whenever Zerorez cleans my carpet. You are such a good company and I am grateful to have found you years ago.
Carpet looks great
Prompt , courteous and professional
Great service and friendly staff. Good quality service
Returning on 10/17
Amazing service and results. Have used for six years!
Very thorough, dried quickly, great job
Your rapid response and the results I have experienced.
My first visit did not go well but Ryan came back to guarantee the work and did an amazing job!
First and foremost the technician, Teuin. Professional, knowledgeable, courteous and informative. Knew his stuff, shared his knowledge with me, explained all steps and did an amazing job.
Will consider no other the next time.
Thomas was freaking amazing! He did a fantastic job and was very professional. He even got some stains out that I thought were permanent. Thanks Thomas!!
Matt did a terrific job!
Great job, quick and throughly done!
My couch looks brand new. It just feels good to know I’m sitting on freshly cleaned furniture. I’m very glad I made the investment to clean it.
Follow up for a do over on Berber carpet with no questions or sales pitch.
Leroy and Gerald were prompt and efficient and thorough. My carpet is 20+ years old (thank you previous homeowner for the selection). Zerorez always makes my white carpet look like new (and with two cats). Thank you Zerorez!
the technician was pleasant and did a nice job - it took too long to dry. and our table stained the wet carpet and now we have two rings that will not come out. i would like something to have been put under the table legs.
Service level
Thomas cleaned my carpets yesterday and couldn’t have been more polite and professional. I had Zerorez once before and was extremely happy with the results so I decided to contact them again. This time I elected to have the Protector added after Thomas explained the benefits. My carpets are light in color and look so clean and new👏 I’m a very satisfied customer!!!
More info on wool area rug 9 x 12 and hardwood floors. Thanks!
The technicians seem knowledgeable but after a do over, my white carpet is ruined. Everywhere the pretreatment was sprayed it caused huge yellow rings on the carpet.
I have already had a do over so I do not have any suggestions.
I have never had an experience like this. I have to also say that customer service has been great. But it seems that you simply don’t have the product and expertise that I was hoping for.
The contractor was very professional and we had great results
You companies creation of the no residue system is brilliant and so beneficial for those of us who really are not fans of other cleaning companies process that is exactly that. My carpet is clean and that is fantastic!!!
Thorough job, fast completion time and knowledge techs!
On time, professional, courteous, clean and a job well done.
Wonderful service! Gerald Darks did a great job on my home. Carpet look great!