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based on 18279 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very professional and went the extra step for service.
did not have pet odorizer and did not let me know before the appointment.
I appreciate your guarantee because without it I don’t think I’d be able to recommend zero rez at all. The first time the carpet didn’t dry for 48 hours and the spots that I was looking to have cleaned were larger than before. The second time the technician worked hard to reduce the drying time and the spots were nearly eliminated. Overall I’m happy with the final result.
Convenient and clean
My technician was excellent.
Thomas was wonderful - professional and thorough. The carpets look brand new! Thank you!
I was extremely pleased with the carpet-cleaning service that was provided. Last year I had my kitchen tile cleaned and was not especially pleased, but I'm glad I gave you a second chance because my carpets look fantastic!
My carpet cleaning technician, Matt, was great. He explained his process and took the time to make sure he covered every part of the floor. And when it came to my sofa he tested the fabric to see if it was suitable to clean. He was very cautious and did an impeccable job.
I'm a very happy customer!
Very reliable.
Your guys did a great job. I’ll be calling again for sure. So many pet stains and they’re gone now. Beth
Best carpet cleaning we have ever had. Did a thorough job and took his time. Very friendly and explained the process in detail. Would not hesitate to use them again. Very pleased with results.
Very pleasant and helpful young man for service. Was prompt and called as he was on his way. We had a tiled screen porch cleaned and after he was done it looked new. Have there service in the past for carpets with the same results. Will use again.
Send a credit card receipy
I was not home when Zerorez came to my house but the family member who was home thought they did a very good job and was impressed with their professionalism.
Professional representative, quality cleaning, accommodating, carpet has very little moisture, after cleaning, no chemical smell, carpet was lifted and no residu as with other competitors
The after results exceeded by expectations and my technician was so polite & informative.
they work
Very responsive scheduling. The three different workers I have had to have done a very thorough job. Polite and respectful, worked very hard, and did a great job!
No smelly perfumes left and reasonable price
Always professional and prompt. I appreciate the careful explanations of what they will do and what they did.
Great customer service, excellent technicians., always get stains out, reasonable prices.
Very professional and courteous during the cleaning process.
Prompt and on time. Service Rep explained everything to us regarding the cleaning of the carpets and how the process works. Carpets look great.
Service Rep was very courteous, friendly and kind.
The service tech was efficient and very pleasant. Carpets look great!
Great job removing the dirt!
Andy was just awesome! My carpet looks great and I will highly recommend Zerorez!
Hardwood floor cleaning not worth the price.
You did a great job and quick also! Showed up on time!! Friendly workers!
The guy that came was very knowledgeable polite and answered all our questions
The quality of work that was spot on 100%

Thomas was great!