Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18278 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 2, 2022 — Rated 10 out of 10 by Heather Lester Zerorez Indianapolis
What do you like about our products and services?

Everyone I worked with from beginning to end was awesome! From setting up the appointment, to the estimate and finally the cleaning, everyone was so nice! They did a great job and were so easy to work with!

Report a concern   September 2, 2022 — Rated 10 out of 10 by Ann Dashiell Zerorez Indianapolis
What do you like about our products and services?

Tevin was great on time and did a great job cleaning and reviewing with me when done

Report a concern   September 1, 2022 — Rated 0 out of 10 by S.B. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

was not satisfied with results

Report a concern   September 1, 2022 — Rated 10 out of 10 by micalyn ford Zerorez Indianapolis
What do you like about our products and services?

I love how knowledgeable the techs are.Both te he have been amazing. I appreciate how flexible but consistent they are. The services provided are always well worth the time and money. We used their services when we purchased our first home last year and used zerorez again one year later. They help keep the value of my carpets and home to not only my standards but to market standards as well.

Report a concern   September 1, 2022 — Rated 10 out of 10 by Kaiti Rochford Zerorez Indianapolis
What do you like about our products and services?

LeRoy was ABSOLUTELY fantastic. He was so friendly and personable. He did an amazing job. My carpets have NEVER looked this great in the 8 years we have been living in this house. He took took his time and was detailed. 10/10 would recommend LeRoy and ZeroRez to everyone.

Report a concern   August 31, 2022 — Rated 10 out of 10 by William Bailey Zerorez Indianapolis
What do you like about our products and services?

The guys were very courteous and did a great job

Report a concern   August 31, 2022 — Rated 4 out of 10 by E.P. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

the carpet looks more stained than before. The process did not remove all of the stains I hoped.

Report a concern   August 31, 2022 — Rated 10 out of 10 by C.K. Zerorez Indianapolis
What do you like about our products and services?

No residue and dried quick.

Report a concern   August 30, 2022 — Rated 10 out of 10 by M.C. Zerorez Indianapolis
What do you like about our products and services?

Thomas and Ty were professional, knowledgeable and personable. They place protective barriers at the wall corners and coverings over the entryway floors. Thomas explained the carpet and tile/grout procedures we had originally requested and their cost. He also reviewed additional services without a hard-sell. We chose the additional Premium Fiber Protector. The young men worked well together and were highly motivated. They explained the time required to completely dry the carpets and all the after-care steps we should take. Our carpets dried completely, have no sticky or crunchy feel when we walk on them, and there is no "wet rug" odor. We have a family member who is highly sensitive to chemical treatments and she experienced no reaction to the Zerorez applications. Will definitely use again.

Report a concern   August 29, 2022 — Rated 10 out of 10 by Lee Ann Jordan Zerorez Indianapolis
What do you like about our products and services?

Wonderful job and result! Excellent customer service as well!

Report a concern   August 29, 2022 — Rated 10 out of 10 by R.F. Zerorez Indianapolis
What do you like about our products and services?

Great results and friendly staff! 👏

Report a concern   August 29, 2022 — Rated 10 out of 10 by B.K. Zerorez Indianapolis
What do you like about our products and services?

The gentleman were professional and explained what was going to happen. We went over the contract and they wasted no time getting started. After they were done the carpet look brand new.

Report a concern   August 28, 2022 — Rated 10 out of 10 by A.C. Zerorez Indianapolis
What do you like about our products and services?

Carpets looked so much better. Brighter and stains gone or minimized.

Report a concern   August 28, 2022 — Rated 10 out of 10 by J.V. Zerorez Indianapolis
What do you like about our products and services?

The filtration of the water used

Report a concern   August 28, 2022 — Rated 10 out of 10 by L.J. Zerorez Indianapolis
What do you like about our products and services?

Product and employee professionalism

Report a concern   August 27, 2022 — Rated 10 out of 10 by P.F. Zerorez Indianapolis
What do you like about our products and services?

Professional and great product.

Report a concern   August 27, 2022 — Rated 0 out of 10 by C.C. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Our carpet smells. They did not use any deodorizers or pet neutralizers to eliminate pet odors as requested. Have to hire another company to come in and fix the problem. Thanks

Report a concern   August 27, 2022 — Rated 9 out of 10 by S.I. Zerorez Indianapolis
What do you like about our products and services?

They pick up everything!

Report a concern   August 26, 2022 — Rated 5 out of 10 by M.J.L. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Derrick was very polite. I have not been downstairs since; I do still smell the cat as I go past the stairs as the door is shut. Derrick said the4 smell is in the wood. The cat has not been downstairs since.

Report a concern   August 26, 2022 — Rated 10 out of 10 by J.C. Zerorez Indianapolis
What do you like about our products and services?

The person who came out to clean our carpets was very friendly and did a fantastic job.

Report a concern   August 26, 2022 — Rated 10 out of 10 by M.P. Zerorez Indianapolis
What do you like about our products and services?

Love everything about the process and appreciate the informative technician!! Will definitely use again

Report a concern   August 26, 2022 — Rated 9 out of 10 by J.L. Zerorez Indianapolis
What do you like about our products and services?

Efficient, great results,

Report a concern   August 26, 2022 — Rated 9 out of 10 by T.D. Zerorez Indianapolis
What do you like about our products and services?

Good job

Report a concern   August 25, 2022 — Rated 10 out of 10 by S.M. Zerorez Indianapolis
What do you like about our products and services?

Everything turned out well and the technician was courteous and knowledgeable.

Report a concern   August 25, 2022 — Rated 10 out of 10 by D.C. Zerorez Indianapolis
What do you like about our products and services?

Carpets look so much better and Derek did a great job of explaining the process and expectations.

Report a concern   August 25, 2022 — Rated 10 out of 10 by K.P. Zerorez Indianapolis
What do you like about our products and services?

Picks up dirt you don’t even see with your naked eyes. House smells so much better after carpets cleaned Best carpet cleaning company in Indianapolis. My husband owned his own carpet cleaning company. He was in business for 30 years. So when I say it’s the best it really is.

Report a concern   August 25, 2022 — Rated 10 out of 10 by Rob Qualls Zerorez Indianapolis
What do you like about our products and services?

Technician was wonderful, prompt and thorough, did a wonderful job!

Report a concern   August 25, 2022 — Rated 10 out of 10 by J.R. Zerorez Indianapolis
What do you like about our products and services?

Technician, Ryan, was very efficient, personable and made sure he gave extra attention to carpet areas of concern to me. I will ask for him by name the next time I use Zerorez. I have never been disappointed in Zerorez and will continue to use them in the future.

Report a concern   August 25, 2022 — Rated 10 out of 10 by B.S. Zerorez Indianapolis
What do you like about our products and services?

Very excellent service and results.

Report a concern   August 25, 2022 — Rated 10 out of 10 by M.M. Zerorez Indianapolis
What do you like about our products and services?

Good service, carpet looks great.


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