- Phone: 317-388-5141
- Visit Website
based on 18278 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Tevin was great on time and did a great job cleaning and reviewing with me when done
was not satisfied with results
I love how knowledgeable the techs are.Both te he have been amazing. I appreciate how flexible but consistent they are. The services provided are always well worth the time and money. We used their services when we purchased our first home last year and used zerorez again one year later. They help keep the value of my carpets and home to not only my standards but to market standards as well.
LeRoy was ABSOLUTELY fantastic. He was so friendly and personable. He did an amazing job. My carpets have NEVER looked this great in the 8 years we have been living in this house. He took took his time and was detailed. 10/10 would recommend LeRoy and ZeroRez to everyone.
The guys were very courteous and did a great job
the carpet looks more stained than before. The process did not remove all of the stains I hoped.
No residue and dried quick.
Thomas and Ty were professional, knowledgeable and personable. They place protective barriers at the wall corners and coverings over the entryway floors. Thomas explained the carpet and tile/grout procedures we had originally requested and their cost. He also reviewed additional services without a hard-sell. We chose the additional Premium Fiber Protector. The young men worked well together and were highly motivated. They explained the time required to completely dry the carpets and all the after-care steps we should take. Our carpets dried completely, have no sticky or crunchy feel when we walk on them, and there is no "wet rug" odor. We have a family member who is highly sensitive to chemical treatments and she experienced no reaction to the Zerorez applications. Will definitely use again.
Wonderful job and result! Excellent customer service as well!
Great results and friendly staff! đź‘Ź
The gentleman were professional and explained what was going to happen. We went over the contract and they wasted no time getting started. After they were done the carpet look brand new.
Carpets looked so much better. Brighter and stains gone or minimized.
The filtration of the water used
Product and employee professionalism
Professional and great product.
Our carpet smells. They did not use any deodorizers or pet neutralizers to eliminate pet odors as requested. Have to hire another company to come in and fix the problem. Thanks
They pick up everything!
Derrick was very polite. I have not been downstairs since; I do still smell the cat as I go past the stairs as the door is shut. Derrick said the4 smell is in the wood. The cat has not been downstairs since.
The person who came out to clean our carpets was very friendly and did a fantastic job.
Love everything about the process and appreciate the informative technician!! Will definitely use again
Efficient, great results,
Good job
Everything turned out well and the technician was courteous and knowledgeable.
Carpets look so much better and Derek did a great job of explaining the process and expectations.
Picks up dirt you don’t even see with your naked eyes. House smells so much better after carpets cleaned Best carpet cleaning company in Indianapolis. My husband owned his own carpet cleaning company. He was in business for 30 years. So when I say it’s the best it really is.
Technician was wonderful, prompt and thorough, did a wonderful job!
Technician, Ryan, was very efficient, personable and made sure he gave extra attention to carpet areas of concern to me. I will ask for him by name the next time I use Zerorez. I have never been disappointed in Zerorez and will continue to use them in the future.
Very excellent service and results.
Good service, carpet looks great.
Everyone I worked with from beginning to end was awesome! From setting up the appointment, to the estimate and finally the cleaning, everyone was so nice! They did a great job and were so easy to work with!